Brilliant company! Laura gave excellent service throughout, regularly emailing to see if she could help at all and the installation was seamless, after extremely poor service from their competitor, t... Ver mais
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We have used Aquacool for over 10 years and have had some lovely site engineers visit our premises, all very polite and friendly. The sales team have always worked well to get our orders to us quickly... Ver mais
Very straightforward process to get a coffee machine installed for our venue. David was quick to provide a quote which matched our requirements, and always very responsive and helpful.
David F was very understanding of our needs at a difficult time with current supplier and provided many options. No fault of his own but a down turn in our business meant we didnt proceed but I do no... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Water coolers for the office or home, bottled or plumbed in, nationwide service from Aquacool
Informações de contacto
Reino Unido
- www.aquacool.co.uk
Sem histórico recente de solicitação de opiniões
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Great Customer Service
Great Customer Service, David has made all the difference for me. Thanks again

Resposta da Aquacool
Dave
After Dave's help we have our new cooler, great service thank you

Resposta da Aquacool
Great member of staff
Great member of staff, Dave, took my order. Delivery was super fast and set up was so easy, highly recommend

Resposta da Aquacool
AVOID!!!!!!!
AVOID!!!!!!!
They would sell you the world but don't deliver
I have ordered a cooler they have taken upfront deposit, then without my permission charged my card 3 month upfront, when I chased up for the order they told me it is has been cancelled without any reason.
They have a good sales team but this is where it finishes
JUST TO CLARIFY ON THEIR REPLY.
No one called me to advise on the 3 month payment you just went and charged my card you used for the deposit.
No one called me that you can't deliver it to it was me calling up and asking when my machine is being delivered and was then told I will be getting a refund.

Resposta da Aquacool
After using a previous water company…
After using a previous water company who are utterly useless for years, I looked for a new supplier. Enquired with Aquacool and received a quote within an hour or so.
Due to our own issues, I had to put this on hold, but as soon as I was ready to get things rolling, Aquacool were quick with their responses, as well as delivery and installation, and were also extremely friendly.
They even uninstalled our previous machine for us which was extremely helpful!
I would recommend.

Resposta da Aquacool
Best water company out there
Best water company out there. No complaints

Resposta da Aquacool
Great Sales Team
Reece has been super helpful for the duration of the negotiations. The pricing is very competitive. The only reason we have not proceeded with a contract is the our existing Co have agreed to a fixed term cost on existing machine. So to avoid the disruption of having a machine replaced we are sticking with current supplier. I will have no hesitation in moving to Aquacool when our contract expires.

Resposta da Aquacool
amazing company!
amazing company!! I was previously with Culligan who robbed me blind and had horrendous customer service etc! I enquired to aquacool within one hour I was set up amazing phone service! So friendly, to my absolute shock within 24 hours I have my new water cooler set up quickly and away we go! Could not praise this company more if you are looking for water coolers then please go with this company!! The guy who signed me up needs recognition and so does the delivery guy!

Resposta da Aquacool
Really pleased with the new cooler I…
Really pleased with the new cooler I have ordered for my business
Shoutout to Will for the awesome service!

Resposta da Aquacool
Superb service and would highly…
Superb service and would highly recommend. Joe is a legend and super efficient. Literally message him in the morning and he's there within the hour with a delivery.

Resposta da Aquacool
Aquacool has been our go-to water…
Aquacool has been our go-to water cooler provider for a while now, and they never disappoint. They are highly efficient, cost-effective, and their customer service is consistently outstanding, which truly sets them apart from others.
A special thanks to the entire Aquacool team, with a particular shout-out to Laura she is an absolute credit to the company.
Many thanks,
Oxford Business College

Resposta da Aquacool
Speedy delivery
Ordered a bottled water dispenser for the office yesterday - engineers came down to fit the day after and the guys that came down seemed really knowledgeable - really happy, couldn't recommend more 👍

Resposta da Aquacool
The coffee machine they provide…
The coffee machine they provide produces excellent coffee!!

Resposta da Aquacool
Laura and the team were massively…
Laura and the team were massively helpful, accommodating and the customer service is second to none!

Resposta da Aquacool
Great service
Great service. We use Aquacool for regular deliveries and always receive on time and good standard. Would happily recommend

Resposta da Aquacool
awful to deal with
Credit control is unnecessarily aggressive. Letters from them had gone into spam - and as a result, we were charged 'legal fees' to reclaim rental fees for the unit in the future - i.e. a service that had not yet been received! This seems entirely illegal
Aquacool has exceeded my expectations…
Aquacool has exceeded my expectations with their exceptional service and quality products. Their attention to detail and commitment to customer satisfaction truly set them apart. The team is knowledgeable, friendly, and always willing to help. I highly recommend Aquacool to anyone looking for a water cooler or coffee machine solution.

Resposta da Aquacool
Very happy with the service
Very happy with the service, my questions was answered really quickly and all of them was very helpful. The service is great really happy with the results. Won’t go anywhere else. Highly recommended.

Resposta da Aquacool
Very good!
I can’t recommend enough, the service was quick and great, the stuff super professional, the communication really easy and smooth. Will recommend to everyone.

Resposta da Aquacool
Very professional service
Very professional service, staff were easily contactable and more than happy to go the extra mile ensuring I had all the instructions I needed to use equipment and happy to answer any questions about things I was unsure about. Would highly recommend this company for their service and efficiency.

Resposta da Aquacool
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