It's absurd and in bad faith. They could charge a late fee, but they should never force me to pay for ONE YEAR of a service I don’t want—especially when I notified them just ONE DAY later than agree... Ver mais
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Leia as opiniões dos outros
Artsper est une société, vendeur d'œuvres d'art, de tout premier plan. Qui a autant de respect pour les œuvres qu'elle propose que pour ses clients, tant lors des premiers contacts / questions qu... Ver mais
A empresa respondeu
Tout s'est ben passé avec Louise et Pauline il y a eu un bug avec le systeme artsper et upela difficile à résoudre mais ce n'est pas de leur faute elles ont toujours bien répondu à mes mails elles ce... Ver mais
Expérience réussie pour moi; c’était ma première vente et je voulzis bien faire; les conseils via l’IA sont super mais je souhaitais parler à qurlqu’un de vive voix pour être sure de ne pas rater d’é... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
On Artsper, N°1 European platform for online contemporary art sales, discover 70,000 works by the great artists of today and tomorrow. Free returns
Informações de contacto
Paris, França
- www.artsper.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Je déconseille cette galerie
Je déconseille cette galerie
Oeuvre non conforme au visuel (oeuvre présentée sur fond bleu alors qu'elle est sur fond blanc !!)

Resposta da Artsper
Livraison par colissimo à 40 euros !
Livraison par colissimo à 40 euros !
Très excessif quand certaines galeries offrent les frais de livraison à partir de 250 euros pour les mêmes lithographies...
J'en avais d'autres à commander, je vais changer de site.
Le tout est très simple !
Le tout est très simple !
Commande, paiement, suivi et très réactif par mails !
Parfait merci
Disrespectful and selfish
I have very mixed feelings.
The artwork has arrived and I loved it. However I had to return one of the three pieces I ordered because I was not sure anymore if I liked it. I had to rearrange the refund and the shipment and at the start I was helped and assisted, although after many days of waiting for an answer. I paid with PayPal BUT they have been having troubles for as long as I remember with it that they STILL have not fixed and therefore told me to do a couple of things to get my money back. Now, I am in my 50s and not so practical with technology, which is something understandable - therefore I asked them if there was another way to get my money back. They replied exact words: "It is not of our willing." I was SHOCKED. What do you mean it is not in your interest??? In your power?? I just bought 3 pieces for 600 euros and you CANNOT EVEN assist me???? Or ask me if I am having problems and troubles?? For a while I did not reply because - as I mentioned - I am not a big fan of interacting with chats and bots. My daughter then helped me and communicated with the client services who did not reply in their expected times- she had to insist. And in this timeframe where I had not been active on asking my refund, they did not even check on me if I wanted the money back!! This also is incredible: you don't even hesitate to keep my money once you've received the piece back. This is beyond rude and disrespectful. Their selfish and lucrative oriented minds quite frankly are appalling.
Great platform with large inventory
Didn’t have the art work I initially wanted as a gift, but found something similar. Large selection facilitated this.
AU TOP!
Super accompagnement, une équipe très réactive !
grand choix d'oeuvres de qualité
Je reviendrai !! merci :)
Service Client disponible et de bon conseil
Je souhaitais acheter une ouvre pour décorer la chambre de ma nièce.
Ne sachant pas quoi choisir j'ai demandé des conseils au service client qui à su me diriger sur de belles éditions à prix abordables.
J'ai pu retirer l'oeuvre directement chez la galerie sur Paris.
RAS service très sérieux.
Excellent service
Excellent service ! Artsper followed my orders from the begging to the end. Everything was perfect, I sure will be back very soon. Thank you very much, I highly recommend !
Achat conforme
Achat conforme . Un service client à l'écoute et une gamme de choix très large.
Excellente prestation professionnelle…
Excellente prestation professionnelle et attentionnée. Pas habitué à acheter sur internet j’ai beaucoup apprécié le support des personnes tant pour l’achat que le suivi de la livraison, de la réception et même du choix effectué
Oeuvre complètement conforme aux…
Oeuvre complètement conforme aux visuels.
Fiabilité du paiement, des délais de livraison.
Une belle découverte!
L’accès à l’art .....
L’accès (commercial ou pas) à l’art dans toute sa splendeur.
Une sélection variée, pertinente et impressionnante d’artistes.
Des œuvres plus belles les unes que les autres.
Descriptif des créations et des créateurs clair et précis.
Site convivial où je déambule avec un réel plaisir.
Si ce n’est en galerie ou par contact direct avec l’artiste, ce sera probablement le lieu de mon prochain achat.
Je recommande sans modération.
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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