Beldray Opiniões 6200

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

As I did not complete the application of a Beldray Cordless Vaccum Cleaner for the extended warranty within 30 days of purchase the floor brush unit was not covered when it failed after two years.... Ver mais

Classificada 5 em 5 estrelas

This is the 2nd time I have had a Beldray cordless steam iron. This model provides a choice of using the iron with and without the cord which is convenient and practical. The delivery via Yodel wa... Ver mais

Classificada 5 em 5 estrelas

Purchased a Nova Digital Cordless Handheld Vacuum, and it is fantastic. From the second I opened the box I could see the quality and feel the robustness of the product. It looks really good, and it wo... Ver mais

Classificada 3 em 5 estrelas

Could not find what i was looking for which was cleaning pads for sonic floor steamer so settled for 1 had desided was as near as possible to what i needed. Mine is a square base. But.i must add se... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de acessórios para casas de banho
  3. Loja de bancadas

Sobre Beldray

Escrito pela empresa

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Escrito pela empresa

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Finally got the Steam Cleaner working

Finally got the Steam Cleaner working. It was good'ish on plain flat flooring but absolutely useless on non slip kitchen and bathroom floors. (An expensive purchase for a small amount of floor space where it will work.)

19 de agosto de 2025
Opinião espontânea
logótipo da Beldray

Resposta da Beldray

Good Morning,
Thank you for taking the time to leave your feedback. We’re glad to hear you managed to get your steam cleaner up and running, but we’re sorry to learn that the performance hasn’t met your expectations.
I’ve requested your details through Trustpilot so that I can reach out to you directly and offer more tailored support.
Thank you again for bringing this to our attention.
Best regards,
Aleksandra

Classificada 3 em 5 estrelas

Bought direct from Beldray

Bought direct from Beldray, I wanted a lightweight floor steamer and this fitted the bill. It was cheaper than other renowned outlets and arrived well packaged and quickly by Yodel. Lots of components to use on numerous types of jobs all fitted easily. However the mophead as with previous complaints is not easy to put together, following the leaflet I managed to put the cloth easily on the head where others complained it was too small. I thinks it’s because they didn’t read the instructions properly. However once on the head I can’t fathom on how to turn the mop head to align with the handle so as to clean the floor. I’ll keep on tackling it as the other components are good. Why don’t Beldray just put a slip on piece of cleaning cloth with some Velcro on the bottom to fit on or a far bigger all in one piece of cloth that goes fully over the mop head.

20 de março de 2026
logótipo da Beldray

Resposta da Beldray

Good Morning,
Thank you so much for taking the time to leave. We’re really pleased to hear that your steamer arrived quickly, was well packaged, and that you’re finding the various components easy to use.
We’re sorry to hear you’re experiencing difficulties assembling and aligning the mop head. We understand how frustrating that can be.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra

Classificada 5 em 5 estrelas

Peg basket

I had a problem with a peg basket, I suspected I was not assembling correctly. I reached out to customer service and had a prompt response which resolved the problem. My peg basket and pegs are excellent quality and remained on the line despite an incredibly windy day. Excellent service and product from Belfast.

24 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

CON OF 3 YEAR GUARANTEE

Do Not Buy this type of product or there cordless cavume they say 3 year guarantee but they always try to get out of it so they don't have to give you a new vacuum, mine broke with in the 6 month and the retailer was great and changed it with out any questions not like Eldray that do anything to get out of the 3 year guarantee knowing there products have issues as other reviews show.
There customers service is really poor I will never buy any product from this company and I DO NOT RECOMMENDED ANY ONE TO BUY ANY OF THERE PRODUCTS.

23 de março de 2026
Opinião espontânea
logótipo da Beldray

Resposta da Beldray

Good Morning,
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. This isn’t the level of service or product reliability we aim to provide, and I completely understand how disappointing this must have been.
We offer all customers a 12‑month guarantee through the retailer, as this is typically the quickest way to resolve any issues. The purchase enters you into a 12‑month legal contract of sale with the retailer, meaning any faults found within that period should be handled directly by them.
I’d really like to look into this further and see how we can put things right. I’ve requested your details through Trustpilot so I can reach out to you directly and support you with this issue.
Thank you again for bringing this to our attention.
Best regards,
Aleksandra

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