Salter Opiniões 11 640

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Ver mais

Classificada 5 em 5 estrelas

My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Ver mais

Classificada 4 em 5 estrelas

The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Ver mais

Classificada 5 em 5 estrelas

I wanted a User Manual for my recently purchased bathroom scales. I wasn't able to obtain one via the website however i received one via an email to the Company within 24 hours. Great service in my op... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de bancadas
  3. Loja de utensílios de cozinha

Sobre Salter

Escrito pela empresa

Salter

Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.

See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.

Salter

Escrito pela empresa

The oldest British housewares brand
Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.

Informações de contacto

  • Victoria Street, OL9 0DD, Oldham, Reino Unido

  • salter.com

4,4

Excelente

TrustScore: 4.5 em 5

12 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Communication Issues

There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The reply to my email advised me that I could reject the delivery but it had already been delivered earlier that day. The returns process was easy but I did have to take it to a returns shop 3 miles out of my way which was a bit inconvenient.

10 de abril de 2026
Classificada 5 em 5 estrelas

My new Heston Blumenthal scales are…

My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago!

Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it would have been easy if the parcel could have been left in a secure location/neighbour etc but it said that wasn’t available for my scales 🙄 Very inconvenient really.

20 de abril de 2026
Classificada 4 em 5 estrelas

The product is made of good quality…

The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for which I did not give it full rate, is that the parts cannot be removed to clean and you can only clean it with a cloth, long story short, cleaning is not easy. Otherwise I do recommend it as it has strong, good quality blades.

19 de abril de 2026
Classificada 1 em 5 estrelas

Leave me alone

Leave me alone; I’ve unsubscribed

I don’t want any more from you

17 de abril de 2026
logótipo da Salter

Resposta da Salter

Good Morning,
Thank you for bringing this to our attention. We’re sorry for the frustration caused by continuing communications and understand how disappointing it is to receive marketing emails after you’ve already unsubscribed.
We want to reassure you that we have now requested our internal teams to remove your email address from all of our mailing and marketing lists. As a result, you should not receive any further promotional emails from us going forward. While it can occasionally take a short amount of time for these updates to fully take effect across all systems, this request has been actioned.
Please accept our apologies for the inconvenience caused. We appreciate you making us aware of the issue, as this helps us improve how we manage customer preferences and ensure unsubscribe requests are handled correctly.
If you do receive any further emails from us, please contact us directly and we will investigate this immediately.
Kind Regards,
Emily

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