Intempo Opiniões 24

I bought a set of wireless headphones in January, and they have lasted for 3 months and then just snapped when I went to take them off. Customer services were initially unhelpful, despite the poor quality of their product meaning it did not last a reasonable amount of time under Consumer Rights Act.

Intemp followed up with a voucher to allow me to purchase a new set of headphones, so I have amended my review.

Great value for money, bought earbuds and was very impressed with the sound and quality, they never lost sync or connection
I Would recommend

Bought Intempo duo speakers. Lovely looking product and after-sales team are very responsive, when you reach out to them.

A very prompt response to my query. Helpful and friendly. Thank you Molly.

I received a reply asking for more product details with 24 hours. Following my response I got detailed instructions how to fix the problem.

The fix worked first time, I was surprised how loud the speakers could be for small portable units.

Very Disappointing Experience
I purchased multiple Intempo smart light bulbs for my property, and they worked perfectly with the original app. However, the company later switched to a different app for controlling the bulbs, which rendered all of them completely unusable—they now just flash on and off constantly. I contacted customer service, but they were no help at all. They kept repeating the same instructions, which didn’t work, and eventually told me they couldn’t assist any further because the warranty had expired.

Information from customer service was very helpful, and quick replies over email. Looked on website and not a big range of headphones, so not a lot of choice on style or colour.

Intempo headphones bought from Morrisons over Christmas sale Jan 11th 2025. No reference model on them, just "noise cancelling headphones". £15 from £20. I had set sights on Sony's CH-720 at around £69 in the sales... but these, bought on a whim are quite superb. I'm playing Max Richter 3 worlds from an iphone 7 and honestly - I have to take the phones off to make sure they're not been played through my old school, not connected hifi setup. For £15 quid - just phenomenal.

I'm incredibly impressed with the watches and the apps function. A very cheap alternative to the bigger brands.

The agent on the live chat couldn’t of been more helpful. They were quick to reply where as normally you have to wait for a response! 5 stars! Amazing!!!

I asked a technical question about the Bluetooth connection for my Intempo speaker. Service agent Holly guided me straight to the solution.

As a keen walker, ii wanted a budget pair of Bluetooth wireless headphones, as I keep leaving mine behind after ive stopped for a bit of lunch. ( expensive habit 😂 ).
I stopped off at a local hardware store saw the price and decided they would suffice.
I accept the build quality wasn't up to my Bose standard but I didn't want another pair of expensive headphones.
Well collar I was in for a surprise because I love these headphones. After charging up overnight, I wore them for about six or seven hours the next day whilst out coastal walking. They are wonderfully light and the insulation of the headphones is great I've had no problem at all. Bluetooth connectivity was consistent and it didn't keep breaking up which I have had on more expensive headphones. The quality of the sound is more than adequate and the volume is brilliant. I was so impressed by these headphones I actually went out bought another pair. Love them to be and I can't recommend them highly enough

Bought a pair of Intempo earbuds and thought I'd give them a go given the very reasonable price. Great sound quality at an excellent price. Had an issue further down the line and after contacting them Molly at Intempo Customer Service was excellent at resolving the issue.

Very kindly posted me the instructions for an older item that I had lost the info for. Many firms nowadays don't provide or even care about supporting anything after a few years, so to have "old fashioned" level of help was really positive experience. Thanks Intempo

Quick and friendly response, but strange that for a copy of the manual of a DAB+ radio (the only one they ever put on the market), they needed a special modelnumber and more info.
And when I finally found that, they asked for my home adress. Strange as well, while I live in Holland and I needed the manual very quick.
Also, we live in 2022 / a digital world. And now I have to wait for days for a paper manual?

Great customer service. Lost a manual for an old device, unable to get a manual online, Manual sourced by Intempo and copy sent in post, Great; many thanks

I was struggling to order an item but the customer services person was extremely helpful through the online chat. Thankyou

Thry are not very responsive to emails and even on their live chat they cannot even recoognize their own model part numbers to answer my queries

Great customer service, had a problem and the customer services dealt with it very well and prompt

I was having trouble linking my headset via Bluetooth and had mislaid the instructions (EE5095). The response was prompt, I received a copy of the instruction sheet and am back up and running within 2 days. Very polite, prompt and effective service (considering the problem was with the user not the equipment - for which I wholeheartedly apologise!). Qurat Zahid is commended for the time, effort, and resolution of this issue.