I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm t... Ver mais

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Leia as opiniões dos outros
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same p... Ver mais
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received, which not... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.
Informações de contacto
Building C, Knaresborough Technology Park, Manse Lane, HG5 8LF, Knaresborough, Reino Unido
- 01423 733000
- info@bestelectricradiators.co.uk
- www.bestelectricradiators.co.uk
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice radiator
The 1500mm rad is good looking. However, I am disappointed and surprised that I had to buy a longer power cable as the one supplied was not long enough. The main pictures on the website do not show the power cable.

Resposta da Best Electric Radiators
Good radiator, app instructions need to be easier
Radiator itself is easy to attach to the wall and it is working well. Knocked a star off as I cannot access the app for programming due to the gadget they supplied needing a usb port on the router for it to work and I don’t have one on mine. I tried sending a Facebook message but no reply. You can program it using the small digital display on the radiator but I bought it specifically for the convenience of the app. Update: after the phone call from customer service I have successfully installed the app and after a bit of figuring it out I can now access the program and instant boost function.

Resposta da Best Electric Radiators
Sleek look and easy to operate
The radiator arrived on time and looks very nice in my hallway.
It is easy to operate and the area is now warm and the condensation has stopped. Very nice unit and quite low consumption too.
Expensive and poor quality radiator
The radiator looks great but I only had problems since I bought . First there was a loud noise, I had problems with the switch and the on and off button (controle panel) is broken. What made me write this review was that I was advised to use the socket switch to switch it on and of. For a £450 radiator there shouldn’t be issues with a radiator that was used only for 2/3 months.

Resposta da Best Electric Radiators
The radiators are modern
The radiators are modern, slim and get up to temperature quickly. Best of all they are very simple to use and set up. The biggest problem I had fitting them was getting the grub screws in the back but a magnetic screwdriver solved that.
Brilliant performance radiator
The radiator arrived in good condition, was well packaged and around 24 hours after making the order.
The radiator is very quick and gets the room to the correct temp in hardly any time even though the room is at the larger end of the volume stated.
Performance and build quality is excellent and we would buy again.
Radiator is great
Radiator is great, works very well and look smart. The only bad thing is the cable connection is from under the radiator and once hung on the wall you can see it.(would have been best cable to get connected from behind not to be visible.

Resposta da Best Electric Radiators
Best Electric Radiators - the Clue's in the Name
Stylish, well designed and easy to operate electric radiators. Comprehensive fitting (very easy) and instruction manual. Well deserved recommendation.
Fast delivery and good service
Good quality electric radiator
Good quality electric radiator, well designed and efficient
A great radiator that is easy to use.
After talking with one of the best electric radiator representatives, we discuss the, size of the room, the use of the room.
From the conversation I ordered the radiator I needed online.
It arrived within two working days.
It is light and easy to handle. It has a template for fixing the brackets to the wall.
I fitted it myself using the raw plugs and screws provided. Hooked the radiator on, secured it using the screws provided, plugged it in and job done.
It works brilliantly. The timer is easy to use and setting the temperature is simple.
Very happy.
Great service and fast delivery
Great service and the slimline radiator is perfect for our loft room and heats it very effectively.
Just brilliant.
In praising the amazing customer care it’s easy to overlook the fact that the radiators are really good as well.
The whole experience of dealing with Best Electric has just been brilliant.
Well chuffed.
Fast delivery arrived a day earlier then expected. excellent product at last ive got a bathroom that doesn't feel like a fridge/freezer and very energy efficient.
Great service
Fast service, I had a minor problem with my order which resolved in minutes via webchat.
Very pleased new electric radiator…
Very pleased new electric radiator arrived next day after placing order three days before stated delivery date. Great in this cold weather.
Electric Radiator 900W
Great service and James was very helpful and understanding after I ordered the wrong size 🙈 Hassle free and speedy replacement and returns process thanks again highly recommended company and products 👏👏👏
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