I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm t... Ver mais

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Leia as opiniões dos outros
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same p... Ver mais
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received, which not... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.
Informações de contacto
Building C, Knaresborough Technology Park, Manse Lane, HG5 8LF, Knaresborough, Reino Unido
- 01423 733000
- info@bestelectricradiators.co.uk
- www.bestelectricradiators.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Great Product
Great Product, delivered on time, lightweight and easy to fit and set up, like the style and no issues
Thank you very much
Easy to order fast delivery 👍
Easy order from website which has all…
Easy order from website which has all the info I needed to make the right choice. The radiator turned up next day which was faster than promised which was great.
Purchased for new bedroom
Looks great but not installed and working yet still in the room installation phase.
Excellent easy to use radiators
Excellent easy to use radiators. Best electric customer service is fantastic!!!
1800kw ceramic core radiator
I bought a 1800Kw ceramic core radiator to replace a 3000Kw electric heater and to run together with an electric log burner as a booster for cold days. I'm extremely satisfied with my purchase and I'm already planning on buying a second one for the bedroom.
It heaths up the room quickly and the unit stays warm for a good 30min after you turn it off, providing extra warmth without the extra costs. Energy consumption is as low as it can be - I have a smart meter and I can see the difference compared to the previous unit.
Only downside is that the screen is small and that instructions could be clearer, but I am using a timer plug socket which is doing the job for now.
Communication with the company was excellent and delivery was fast.
Great customer service
Great customer service. I was informed that the order I had placed was not showing correct stock levels. To meet my needs they offered an upgrade at no extra cost. They contacted me, offered solutions and were proactive in their approach to maintaining good customer service.
Thank you.
A really slim and efficient radiator…
A really slim and efficient radiator used to supplement an inadequate underfloor heating system in a bedroom. Its appearance is excellent. Successfully incorporated into the house smart heating system either with its Wi-Fi control or using a smart plug.
Best electric is appropriate name.
Excellent, efficient, wifi electric radiators, fast delivery and prompt after service.
Text chat service actually works and helps with any problems.
Great products but even better customer service.
Great choice of products and really quick delivery. However, what really impressed me was the quality of customer service. I made a mistake on my order and spoke with customer support who rectified my mistake and had the product to me the following day and even though the mistake was mine they charged me no additional delivery charges.
Great radiator
Ordering was straightforward and the radiator was delivered as planned. This is my fourth slimline radiator from Best Electric - they look great and perform well. My only criticism is that you almost need a magnifying glass to be able to operate the programmable display!
Order delivered the next day by DPD…
Order delivered the next day by DPD although I was expecting 48 hours so that was great. Products well packaged and all working well. Very happy.
Love the radiator
Love the radiator, has done exactly what it should. However, had an operational difficulty a year down the line. The help and customer service received was nothing short of amazing, correspondence through e mails, phone calls excellent. Resulted in radiator being couriered back to factory, repaired, returned, back on the wall in a few days. A service rarely received. Excellent, highly recommend radiator and company.
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