I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm t... Ver mais

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Leia as opiniões dos outros
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same p... Ver mais
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received, which not... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.
Informações de contacto
Building C, Knaresborough Technology Park, Manse Lane, HG5 8LF, Knaresborough, Reino Unido
- 01423 733000
- info@bestelectricradiators.co.uk
- www.bestelectricradiators.co.uk
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Good service but no notifications about delivery
The service was good and helpful when I had to call and ask about the radiators. However, the delivery came unexpectedly. Not a single notification of when it was scheduled to be delivered. It arrived just before I was leaving for work in the morning, and the delivery driver had to quickly carry it into my house because I was away to miss my bus. It would've been nicer to know when it was going to be delivered.

Resposta da Best Electric Radiators
Amazing customer service support
Amazing customer service support. Good product will definitely use again.
Fasting delivery for a quality product
Fasting delivery for a quality product. Looks nice and has good controllable heat perfect for the room. Hopefully will get many years use out of it.
the rads are slimline and modern
the rads are slimline and modern. very easy to install and warm up quickly. i brought 5 and i am very impressed
Ordering was easy & delivery very…
Ordering was easy & delivery very quick, havnt used the product yet as weather has been to good
Radiators are great
Radiators are great, IHeat app needs to
be easier to install new heaters, needs
a towel rail that works with the app
This is the second Slimline Curve…
This is the second Slimline Curve Electric Radiator we’ve bought from Best Electric and we’re just as impressed as the first time. The team are so lovely to deal with. We purchased the Slimline Curve Electric Radiator | Energy Efficient | Ultra Slim (51mm) | Dry Thermal | White | 600w - 2000w for a small bedroom. Easy to order on line and delivery was super quick (within 2 days) and the radiator was so easy to install. Originally we had a storage heater which was ugly, but this radiator looks really smart on the wall, doesn’t take up much space, is smooth and sleek, and gives off a lovely heat exactly when you need it. A brilliant product from a company that genuinely cares about its customers. Highly recommend!
Good service
The website is clear and ordering was efficient. Delivery was very quick. Of 9 radiators, one pack had 2 bracket screws missing, but a quick conversation on the web-chat solved that (immediate response, polite and respectful) with replacements in the post the next day.
excellent service
excellent service , delivered next day would highly recommend Best Electric Radiators
Order process easy and delivery was on…
Order process easy and delivery was on time.
Radiators are still waiting to be installed and used but I am sure if I have a problem it will be dealt with quickly.
Great Service!
The order process was fast and simple - free delivery that actually worked too!
Had a few questions about the set up but answers came online and all was explained clearly. Great Service!
Free standing radiator
Such a great company to deal with. I didn't really have a clue what size radiator I wanted so I started an online chat with them. The guy was really helpful, worked it all out for me & I got my radiator with legs the very next day. Super easy set up.Banging product & Banging service will be be using them again to put radiators in a caravan. It is my pleasure to recommend Best Electric Radiators to you.
Very pleased with delivery and product
Very pleased with delivery and product, easy to install. Have not used the heater jet waiting for the cold weather.
Excellent customer service from Best…
Excellent customer service from Best Electric Radiators
Efficient delivery good on time and good quality product, then when we realised we had measured up wrong - excellent communication and customer service to collect the old and deliver the new size radiators. Thank you
As I haven't used it yet ( Its a…
As I haven't used it yet ( Its a Heater and still summer) but I did switch it on the display is very difficult to see and use but hopefully there is a way once I have started using it

Resposta da Best Electric Radiators
Slimline Curve Excellence
I'm very pleased with the five Slimline Curve radiators of different sizes that I bought from Best Electric Radiators. I'd say they're an excellent choice that offer a huge range of possible settings that should easily meet the heating requirements of any home. They heat up extremely quickly, take the chill out of the air in no time at all and the room temperature subsequently rises surprisingly quickly. For me, this is exactly what I need.
At this point I should quickly mention that my property has been refurbished in preparation for electric heating and is very well insulated. Once warmed up, it holds its heat very well.
I'm at home most of the time and prefer to warm individual rooms on demand. I therefore use the manual mode and find this a very handy option to easily control the heat and keep things as economical as possible. When the room's warm enough, I simply turn down the heat setting on the radiator, and leave it to take care of itself. Although it might be switched on for several hours, it probably only actually supplies heat for a much shorter period of time.
As an example, on a recent cold day I used two radiators (1500w and 900w) to keep the kitchen diner warm for four hours before switching them off and moving through to use a 2000w radiator in the lounge for two hours - all for less than the price of a cup of coffee (I use a prepaid keypad meter which tells me my costs in real time). I'm very happy with that.
I'd say the support offered by Best Electric Radiators (pre and post sale) is second to none. My queries have always been answered promptly and very helpfully. For instance, when I struggled to work out how to use the manual mode, I was quickly sent the link to a really useful series of You Tube videos explaining the various settings and my problems were solved. I couldn't have been more impressed!
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