I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm t... Ver mais

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Leia as opiniões dos outros
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same p... Ver mais
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received, which not... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.
Informações de contacto
Building C, Knaresborough Technology Park, Manse Lane, HG5 8LF, Knaresborough, Reino Unido
- 01423 733000
- info@bestelectricradiators.co.uk
- www.bestelectricradiators.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Second order and very happy with product and service
This the second order with this company we now have the radiators in all rooms except bathroom .Really pleased they are effective, take little space and fit in with all decor. The app to use them on your phone is brilliant .Customer service is also very good.
Excellent service
Works OK & looks well what more do you…
Works OK & looks well what more do you need. The delivery operator was a load of rubbish, they could damage the credibility of Best Electric if there not careful.
Great heaters excellent customer…
Great heaters excellent customer service. Just what we needed to keep two spare rooms at comfortable temperature. Did have a minor problem which was sorted with quick phone call immediately
We were really pleased with the product…
We were really pleased with the product and really like the fact that it is narrow and unobtrusive. It is also very effective at heating our previously cold hallway.
I've not installed as yet but they look…
I've not installed as yet but they look good delivery was quick to quick that's why they are not installed yet.
Absolute brilliant service
Absolute brilliant service. So quick on delivery and really happy with heater
Slimline Curve 2000W Electric Radiator
This is our second Slimline curve wifi 2000W bought to add further heat into the same room as previous bought Slimline. Great product and looks fantastic too. I would have given it 5Stars as previous but the new radiator has a loud click presumably it’s the expansion and contraction. It’s loud though as it sets the dog barking which is a little annoying. Probably needs balancing correctly and playing with the settings

Resposta da Best Electric Radiators
BER were very helpful when buying a…
BER were very helpful when buying a radiator and showed good knowledge of the product and how it would work for us. The radiator is very good and set up was fairly straight forward.
An excellent service
Very efficient and quick delivery.
Help via the online chat was also very helpful and nice that it was a person answering questions and quickly.
two third radiatorof these radiators and…
Already have two of these radiators and they give out excellent heat and easy to mount
Delighted from start to finish…
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received,
which not only look good, but also so far work exactly as we had hoped for, and been very economical to use. So impressed we bought a 3rd at the end of November
Would highly recommend product and this firm
Excellent purchase
Excellent purchase. Great product and very fast shpiing. Delighted.
Great service and products
Great customer service with prompt…
Great customer service with prompt attention to resolving delivery issue caused by courier
Delivered within 48 hous of ordering
Delivered within 48 hous of ordering. Given a time of delivery. All good
Replacing old storage heaters
Great communication with the team answering my queries. Delivery was swift, including replacing one of the radiators which had a small dent. The radiators generate good heat, look great and are a modern and sleek addition to my flat. I highly recommend.

Resposta da Best Electric Radiators
Disappointed
Very poor communication regarding dispatched and delivery of item, no email send for either. Disappointed that the towel rail requires a different app (WIFI version) than other radiators purchased from this company. The towel rail itself is very good, high quality finish. Having difficulty connecting to app, not as simple as previously purchased products, we have been very happy with previous products which is why we chose to return when upgrading our bathroom.

Resposta da Best Electric Radiators
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