Received the worst customer service have ever experienced in London. Reception guy was sullen, angry and argumentative. Was almost reduced to tears by his intimidating communication. Paid £5 for a bro... Ver mais
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Localização
Alterar localização32 Endell Street, WC2H 9AG Covent Garden, GB
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Leia as opiniões dos outros
10/10 Great humanistic staff. Kind services with real personal touch. Happy people. Lots of positivity and warmth around at all of your leisure centres in remarkable and enlightening ways. Em... Ver mais
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First time at Oasis Sport Center I loved swimming outside. You feel the great spirit among the swimmers. Spacious gender segregated changing room (I am old school and like it so much better!). Gr... Ver mais
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Absolutely love Oasis leisure centre gym! They recently upgraded some facilities which are top-notch, with a wide range of equipment that caters to all fitness levels. The staff are friendly, knowledg... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
32 Endell Street, WC2H 9AG, Covent Garden, Reino Unido
4,2
Bom
123 opiniões
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Ebony is a great yoga & Pilates…
Ebony is a great yoga & Pilates teacher. She is precise, caring, attentive & creates a lovely warm atmosphere in her classes.
1 de abril de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Juliet,
Thanks for your review.
We are so happy to hear that you are enjoying the classes held by Ebony at Oasis!
Warm Regards
Hazal
Enjoyed Carlos's class
Enjoyed Carlos's class, clean and tidy gym, enjoy working out here !
28 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Keeshan,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed Carlos's class and had a great experience at the Oasis Sports Centre. We take pride in keeping everything clean and welcoming, so it's awesome to know that it's making a difference for you. We look forward to seeing you again soon—keep up the great work with your workouts!
Kind regards,
Charmaine
Brilliant acquarobics class with…
Brilliant acquarobics class with Carlos,
The pool is lovely & bright, highly recommended for a good workout
28 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hello Guest,
We truly appreciate your kind feedback!
It’s wonderful to learn that you had a great experience in the aquarobics class with Carlos. We’re glad to hear that you enjoyed the pool and found it to be an excellent environment for your workout. We can’t wait to welcome you back soon for more enjoyable fitness sessions at the Oasis Sports Centre.
Kind regards,
Charmaine
I visited this centre as I was local to…
I visited this centre as I was local to the area. I had come previously come her about just 1-2 years ago. TBH, it was old, then breaking apart. But I visited this week and was blown away by how much it changed for the better. The staff we're amazing and the building look like amazing also. I 💯% recommend this centre as its refreshing and welcoming, along with brilliant management!
24 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Legend,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you noticed the improvements and had such a positive experience at the Oasis Sports Centre. It's great to know that our efforts in enhancing the centre have made a difference, and we're especially pleased that you found the staff and management to be welcoming and helpful. We truly appreciate your recommendation, and we look forward to seeing you again soon! 😊
Kind regards,
Charmaine
Friendly reception staff…
I have been coming to the Oasis centre for a few years now mainly to play squash! The courts could be better maintained and holes on the walls fixed quicker but overall satisfactory. Ferrah at reception has always been very friendly, courteous and attentive for me and our Outplay club members.
26 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Peter,
Thank you so much for your feedback!
We're glad to hear that you’ve been enjoying your time at the Oasis Leisure Centre and that Ferrah has made such a positive impression with her friendly and attentive service. We also appreciate your input regarding the squash courts, and we’ll be sure to pass it along to our maintenance team to ensure they are better taken care of. Your continued support means a lot to us, and we look forward to seeing you and the Outplay club members again soon!
Kind regards,
Charmaine
I loved the pool and the staff were…
I loved the pool and the staff were always very friendly. My only issue is that the sauna gets very full quickly.
27 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Holly
Thank you for your review.
It is great to see you are enjoying your experience at the Oasis Sports Centre and you have had the opportunity to meet the Centre staff!
Please note, all bookings are available 7 days in advance on the App and website, which allows members to book the sessions they prefer.
I hope this helps.
Kind Regards
Amir
Friendly and helpful staff
25 de março de 2025
Resposta da Better - Oasis Sports Centre
Hi John,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our staff at the Oasis Sports Centre. We always strive to create a welcoming and supportive environment, so it's great to know that our team made an impression. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again soon!
Kind regards,
Charmaine
The importance 9f sincere friendly receptionist people
My experience is made great by the friendly staff who are all easily approachable. Both reception staff and life guards make my experience so enjoyable. Especially Ferra at the reception he is the best and has always encouraged my Fitness progress throughout the times, 💪😀 Ferra is so helpful and is always willing to help, the encouragement seriously helps me focus on my fitness goals, Its definitely worth pointing out that being greeted with such up beat posative energy has a over all impacted on my experience and Fitness Journey. Big shout out to Ferra , Big Up Ur Self, Nuff Respect
24 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Theydon,
Thank you so much for your wonderful review!
We are delighted to hear that our friendly staff, especially Ferra, have made such a positive impact on your fitness journey. It's great to know that the support and encouragement you've received have helped you stay focused and motivated. We’ll be sure to pass on your kind words to Ferra—he’ll be thrilled to hear them! We're proud to have such a dedicated and uplifting team, and it’s amazing to see that reflected in your experience. Keep up the fantastic work with your fitness goals, and we look forward to supporting you along the way! 💪😀
Kind regards,
Charmaine
One of the best gyms in central London…
One of the best gyms in central London all staff are very welcoming friendly and helpful, memberships are very reasonable considering the location and gym facilities , has an out door pool which is fab a fully equipped gym which has just been updated and an amazing selection of fitness classes especially Carlos Power pump, HIIT and spin classes they are energetic strength building and fun the music selection is spot on for the moves we do, it’s amazing how the right beat can really help push you and every class is so perfectly planned out I really feel my fitness has improved since starting his classes I didn’t think I would ever look forward to doing a workout especially being in my 40s but thanks to Carlos and the great team at better I actually do so thank you
21 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Nabila,
Thank you so much for taking the time to share such a detailed and thoughtful review! We're absolutely thrilled to hear that you’ve had such a great experience at the Oasis Sports Centre.
It’s wonderful to know that you find our staff welcoming, friendly, and helpful. We truly believe that a positive atmosphere and a supportive team make all the difference, and it's great to hear that this is reflected in your experience. We’re also glad to hear that you find our membership options reasonable, especially considering our central London location. We strive to offer a high-quality experience that feels accessible and valuable.
We’re so pleased that you enjoy the range of facilities we have, including the outdoor pool and the newly updated gym. We aim to create an environment where you feel motivated and excited to work out, and it’s fantastic to hear that the improvements have made a difference in your fitness journey.
We’re particularly excited to hear your feedback on Carlos's Power Pump, HIIT, and spin classes! It’s so rewarding to know that these energetic, strength-building sessions have helped you not only build strength but also have fun while working out. We believe that the right music can really enhance the workout experience, and we're glad that Carlos’s playlist has kept you motivated and energised throughout the classes. Your commitment to the program and the progress you've made is truly inspiring!
It’s especially exciting to hear that you’ve found a new enjoyment for working out, even in your 40s, and that you're looking forward to each session. We believe fitness is a lifelong journey, and it’s wonderful to hear that our team, especially Carlos, has played a part in making that journey more enjoyable for you.
Thank you once again for your kind words. We’re honored to have you as part of our community, and we look forward to continuing to support you in achieving your fitness goals.
Keep up the amazing work!
Kind regards,
Charmaine
A Hidden Gem in London
Better Oasis Gym, Covent Garden
I can’t recommend Better Oasis Gym in Covent Garden highly enough. It’s a true hidden gem in the heart of London, offering an unbeatable combination of affordability, quality, and convenience. It affords local residents who live in smaller flats a place to relax ( sun deck is essential year round ), outdoor pool and many daily classes.
First and foremost, the staff deserve a special mention. They are not only highly competent and professional but also genuinely welcoming and kind. Whether you’re a seasoned gym-goer or just starting out, they make you feel comfortable and supported, offering expert advice and assistance without ever being intrusive.
The classes themselves are also well run and at good times - perhaps only criticism is a few additional ones on Sundays as they are always fully booked. If you are looking for a personal trainer - those too. And for fitness classes - I love Kate’s intense spin classes - you have to come prepared to work but it’s help me focus on realistic fitness goals and develop my strength into my late 50s.
What truly makes this gym a standout is the incredible value. For just £79 a month, you get a full membership that grants you access to all classes and Better gyms nationwide. So I swim at Manor House lake, use Kentish Town and Shoredtich branches and others when I can. It’s an absolute steal – especially in London, where gym memberships are notoriously expensive. From HIIT and yoga to spin and strength training, the variety of classes ensures there’s something for everyone.
The facilities at Oasis themselves are excellent. The gym is rarely busy, making it feel almost like a private club—a genuine miracle in central London. You can actually use the equipment without waiting around, and there’s plenty of space to train without feeling cramped. The gym is also well-maintained and spotlessly clean, creating a pleasant and motivating environment.
Whether you’re looking for a serious training spot, a place to join classes, or simply a no-fuss gym with fantastic value, Better Oasis Gym is the perfect fit. It’s easily one of the best-kept fitness secrets in London.
19 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Jeffrey,
Thank you so much for your kind words and glowing review!
We are truly delighted to hear that you enjoy the Oasis Sports Centre in Covent Garden. It's wonderful to know that our sun deck, outdoor pool, and daily classes have made such a positive impact on your fitness routine and relaxation. We're committed to providing a welcoming and affordable space for the local community, and your feedback means a lot to us.
We look forward to welcoming you back for many more great workouts and relaxing moments!
Kind regards,
Charmaine
Friendly, unique, professional
Friendly, professional, unique in London. Excellent classes like Kate's and many others' too. A beautiful garden which is a true Oasis cared by volunteers and enjoyed by all. More palm trees please!
19 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi George,
Thank you so much for your lovely review.
We're thrilled to hear that you enjoyed Kate's classes and the others as well. It's wonderful to know that our garden made such a positive impact – it's truly a labor of love, and our volunteers do a fantastic job maintaining it. We’ll definitely take your suggestion for more palm trees into consideration!
Hope to see you again soon at our Oasis Leisure Centre. 🌿🌴
Kind regards,
Charmaine
I’ve been a member of Oasis gym for 7…
I’ve been a member of Oasis gym for 7 years now, thanks to Ferra, who came to my workplace and convinced me to become a member—and I’m so glad I did! The facility is always clean, the equipment is top-notch, and the staff is incredibly friendly and supportive.The trainers are knowledgeable and genuinely care about helping you reach your fitness goals. Whether you’re a beginner or a seasoned athlete, this gym has everything you need for a great workout. The positive atmosphere keeps me motivated, and I look forward to every session. Highly recommend!
15 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Liudmila
Thank you for your review and your support!
It is great to hear that you have had such a positive experience with us over the past 7 years and to know that you have been utilising our centre's facilities and fitness instructors to enhance your journey.
We hope you continue to enjoy your experience with us, and we appreciate your recommendation.
Thank you for choosing Better!
Kind Regards
Amir
OASIS Great place for fitness classes
Great place to workout and especially do the fitness classes. I think Carlos”s classes are the best! Very energetic, versatile, great music and all in all a very good workout. The power pump, HIIT and spin are all fantastic classes with Carlos. I can highly recommend :)
13 de março de 2025
Opinião espontânea
Great help and service at this centre!
13 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Lola Rose,
I hope this message finds you well! I wanted to take a moment to express our sincere gratitude for your thoughtful feedback. We are absolutely thrilled to hear that you had a positive experience during your visit to our centre.
Your satisfaction is incredibly important to us, and it’s always rewarding to know that we are meeting your expectations. We genuinely appreciate you taking the time to share your thoughts, as it helps us continue to improve and provide the best service possible.
If there’s anything specific you enjoyed or any suggestions you have for us, please don’t hesitate to reach out. We look forward to welcoming you back in the future and assisting you with anything you may need!
Warm regards,
Charmaine
Nice gym with good facilities and d…
Nice gym with good facilities and d friendly atmosphere. Staff are very helpful.
4 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Dear Matthew,
I would like to express my sincere gratitude for your positive feedback.
We are delighted to learn that you appreciate the facilities and atmosphere at the Oasis Sports Centre. Our team is committed to fostering a welcoming and supportive environment, and it is gratifying to know that you experienced this during your visit.
We anticipate your return and look forward to seeing you soon.
Best regards,
Charmaine
Great staff
Great staff, made everything clear! Tidy and easy to use space. 10/10 recommend. Thank you!
13 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Daisy,
Thank you so much for your kind words!
We’re absolutely delighted to hear that you had such a wonderful experience with our staff. Providing exceptional service is a top priority for us, and it’s heartwarming to know that we made a positive impact during your visit. We’re also glad you enjoyed the space—our team puts a lot of effort into creating a welcoming atmosphere for all our guests.
Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the near future. If there's anything specific you would like to see on your next visit or if you have any suggestions, please feel free to share.
Looking forward to seeing you again soon! 😊
Warm regards,
Charmaine
Super friendly staff and gear facilities
Super friendly staff and great facilities
13 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Jemima,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you had a positive experience with our team and enjoyed the facilities at the Oasis Sports Centre. Our staff always strives to create a welcoming and friendly environment, so it's great to know that their efforts made a difference during your visit. We take pride in maintaining high-quality facilities, and it’s fantastic to hear that they met your expectations.
We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the near future. If there’s anything else you’d like to share or any specific recommendations, we’re always here to listen!
Thanks again for your kind words!
Warm regards,
Charmaine
Amazing experience
Amazing experience, lovely pool and sauna sessio. great service from Ade at the front desk.
12 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Alice,
Thanks for your review.
We are so pleased to hear of your amazing experience at Oasis!
Thank you for awarding us 5 stars!
Warm Regards
Hazal
Amazing space
12 de março de 2025
Opinião espontânea
Resposta da Better - Oasis Sports Centre
Hi Massimo,
Thanks for your review.
We are pleased to hear that you think Oasis is such an amazing space!
Thank you for awarding us 5 stars!
Warm Regards
Hazal
Resposta da Better - Oasis Sports Centre
Hi Jordan,
Thanks for your review.
We are pleased to hear that you think Oasis is such a great swim!
Thank you for awarding us 5 stars!
Warm Regards
Hazal
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