Excellent process with actual customer service! First the ordering process was easy, the tracking accurate, the driver called me as I was not home at the time making it easy for me to let him know w... Ver mais
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Leia as opiniões dos outros
The Service was good. The item i purchased took a while to arrive in their facillity but the shipping was faster then i expected. I used Paypal as a payment method but i dont know if it was Paypals fa... Ver mais
Beställde en Google Pixel 6 och är hur nöjd som helst med köpet och leveransen! Jag hade aldrig hört talas om det här företaget innan och kollade också upp om det är legit. Kan säga att allt gick j... Ver mais
Wenn man bereit ist, für nicht in Deutschland verfügbare Produkte ein wenig mehr Geld auszugeben, ist Big Apple Buddy zu empfehlen. Meine bestellten Beats Fit Pro waren bereits 4 Tage nach der Bestell... Ver mais
Informações sobre a empresa
Informações de contacto
New York, Estados Unidos da América
- hello@bigapplebuddy.com
- www.bigapplebuddy.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top Service. Leider hohe Lieferkosten.
Wenn man bereit ist, für nicht in Deutschland verfügbare Produkte ein wenig mehr Geld auszugeben, ist Big Apple Buddy zu empfehlen. Meine bestellten Beats Fit Pro waren bereits 4 Tage nach der Bestellung bei mir. Auch die Informationen zum Sendungsstatus kamen innerhalb von wenigen Stunden. Lieferkosten sind leider sehr hoch, daher ein Stern abzug.
100% satisfaction.
I have bought from Big Apple Buddy twice now and am totally sure of them as a reliable, quick, secure and friendly service.
I will definitely recommend them.
Super content je recommande
Super content !
Ma commande a été expédiée 2h après été passée (un vendredi soir a 17h en France).
La commande est arrivée le mardi matin suivant.
Via fedex, j’ai reçu un pour payer les frais de douane en ligne avant la livraison.
Je suis très satisfait !
Affidabile ma attenzione ai costi di spedizione
Riguardo all'affidabilità niente da dire, prodotto ordinato con successo dagli Stati Uniti, è arrivato nei tempi previsti da loro (nel mio caso circa 2 settimane) e mi hanno anche rilasciato la fattura sotto mia richiesta.
Il difetto che mi ha fatto mettere 3 stelle è l'alto costo delle spese di spedizione dato che si affida a Fedex. In base al prodotto si arriva a pagare anche centinaia di euro per la spedizione, senza contare che si deve pagare anche l'IVA a parte da dare al corriere (non viene incluso nel prezzo quindi fate i conti anche di questo) e finisci per spendere un patrimonio ciò che inizialmente sembrava un affare.
Per chi consiglio? Per un prodotto veramente scontato che nonostante i costi di spedizione conviene ancora (il mio caso) oppure per un prodotto non disponibile nel nostro Paese e di cui si ha la necessità
Super delivery speed
I did ordered from Romania, EU and I was amazed by the speed of the delivery. The parcel was in good shape and the product arrived without defects.
Super!
Fast and secure
I live in Germany and bought the Beats Fit Pro from Big Apple Buddy. The shipping was super fast and safe. I will order again in the future if it is not available in Germany.
very good customer service
very good customer service
recommended
Incredible Service & Communication
Incredible Service & Communication
Ordered just before Christmas and item arrived within 3 days, kept up to date with delivery throughout and check-ins from Big Apple buddy to make sure I was satisfied with the service. This is what Customer Service should be like! Would highly recommend.
Awesome service and a very quick…
Awesome service and a very quick delivery. Ordered Beats Fit Pro and was amazed how fast I got them. Order was made from Sweden.
Very quick service for a reasonable…
Very quick service for a reasonable price.
Needed Beats Fit Pro as a Christmas…
Needed Beats Fit Pro as a Christmas present. Could only get them from USA. Ordered Thursday and received an email confirming Monday delivery. I was sceptical this would happen - but it did! I was impressed and then to receive a personal email asking if everything was OK was even more impressive. I would not hesitate to recommend Big Apple Buddy. Exceptional customer service in my view and will use again.
Satisfying and Great Customer Service!…
I am very satisfied with my purchase and great customer service of Big Apple Buddy. Also, I experienced an awesome shipment service to Canada. I recommend buying from Big Apple Buddy.
Thank you so much for an excellent and professional service
Thank you so much for an excellent service.
I have trusted you to purchasing on my behalf an Acer Chromebook 713 in the US and deliver it to Melbourne Australia.
It was a hustle free professional transaction with a fast delivery time during this bust pre Xmas period.
Appreciate you small touch (Big smile for me) a hand written message from sweet Phillis and the BAB Team. A small touch that goes long way.
Love you all
Seasons Greetings and Happy New Year
Hugs
Great customer service
Great buying process, communication and customer service. Was kept informed throughout. Product arrived ahead of schedule. Highly recommended.
I would highly recommend them
I would highly recommend them.
Very fast and the customer care was amazing. Hand written thank you note as well as a follow up email to make sure everything is okay.
Very happy client.
I received the product on time and was amazed
I received the product on time and was amazed by the card. Handwritten attached. It's awesome. Thank you very much.
This is the first time I use this service And I will definitely come back to use your service again. And will recommend to friends as well.
Fast n Safe
Wanted to upload a pic, but can’t here. Really satisfied with the experience, BAB team would send an email right after purchase as a confirmation, and along with tracking info, the whole process felt very reassuring and that they care about your purchase. They even wrote a note in the gift box to thank me for the purchase, how sweet! the price for me in total was cheaper than if i were to purchase locally, nevertheless, my item was OOS here so that’s why i went to find online source and that’s how i found BAB.
So happy that there’s such a reliable online buyer for international shopping, especially needed during covid time when our own travel plans are failed or delayed.
Delivery from USA to Italy
Delivery from USA to Italy, everything was ok. I've been surprised by their delivery speed and customer extra caring.
It looks like a total scam
It looks like a total scam. I ordered Pixel 6 and the phone does not turn on. It looks like they had a defective product and sent it to me. They reply rather quickly but with ZERO help and just postponing or advising me to go and solve the problem somewhere else.
Right now, I have a Pixel 6 which does not turn on - bought from this poor company. I advise everyone to be very careful.
Excellent
First, I would like to thank all the staff at big apple budy for their cooperation, quick response, and attention even after the product reaches the customer. I will always deal with them, as I recommend buying through them as well as the speed of product arrival to the customer had a good role.
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