Tim was very welcoming, explained each step of the process which made me feel at ease. The only annoying part of the process was at the initial stage of receiving the confirmation email stating time... Ver mais
Localização
Alterar localizaçãoBoots Opticians, 319 Carmarthen Road, SA5 8LP Swansea, Wales, GB
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Leia as opiniões dos outros
Explanation of the test, why and how my hearing is affecting the quality of hearing people speak. Explanation of how new hearing aids can help improve clarity of speech, also a full explanation on the... Ver mais
Although staff are very helpful the product I was sold is continually malfunctioning I'm back to square one but £3.000 out of pocket very disappointed
The customer service provided by Tim has been exceptional. The whole process from hearing test to fitment and fine tuning of the hearing aid has been a totally stress free experience. Tim's friendly p... Ver mais
Informações sobre a empresa
- Loja de aparelhos auditivos
- também em
- Audiologista
- Reparação de aparelhos auditivos
- Serviço de assistência para surdos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informações de contacto
Boots Opticians, 319 Carmarthen Road, SA5 8LP, Swansea, Wales, Reino Unido
4,7
Excelente
32 opiniões
Pede aos clientes que escrevam opiniões
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Very friendly but not pushy
Very friendly but not pushy. Very comprehensive hearing test
1 de outubro de 2026
Hearing aids for the 1st time.
My mother had hearing aids for the 1st time fitted by Tim, the overall experience was excellent. We weren't rushed and Tim was very patient and thorough. Would highly recommend.
14 de agosto de 2026
Well organised branch
Very welcoming Audiologist who made me feel at ease without pressurising me t sign up.
19 de agosto de 2026
Great experience, communicating to customers needs an overhaul!
Tim was very welcoming, explained each step of the process which made me feel at ease.
The only annoying part of the process was at the initial stage of receiving the confirmation email stating time and place. The email noted to complete a questionnaire which will follow via another email shortly. I spent quite some time trawling through my emails looking for a questionnaire to find out that it doesn’t exist anymore. The usual excuse it’s an old template. Please update your communication.
3 de julho de 2026
Excellent service
6 de maio de 2026
Brilliant experience with Tim in boots Swansea
Brilliant experience with Tim in swansea and helped me through the process, an absolute gentleman aswel, I didn't know my hearing was that bad until he told me, I had a 15 minute session and a 45 minute session aswel my next one is for my hearing aid fitting. He put a set in to try to see what it was like and I was absolutely amazed hearing stuff I have never heard before. Me being Mr expensive had a top of the range ones 🫢👍⭐️⭐️⭐️⭐️⭐️
16 de abril de 2026
Opinião espontânea
Thank you Tim Smith
A truly helpful and respectful young man that was very knowledgeable in his approach and explained everything clearly without pressure on purchasing, thank you Tim of Carmathen Road.
22 de abril de 2026
Carmarthen rd boots Carmarthen rd swansea
Always very helpful and kind. Please can you email me with details when the Carmarthen rd branch will be open again.
1 de agosto de 2025
Opinião espontânea
Excellent experience
Excellent experience. Very patient and explained everything thoroughly.
11 de dezembro de 2024
Tim Smith made my husband feel at ease…
The Audiologist made my husband feel at ease with exceptional service. Thorough examination and recommendation for which type of earring aids available. Looking forward to next appointment and collecting hearing aids.
12 de setembro de 2024
New hearing aids
Excellent service, everything well explained by my audiologist Tim
19 de setembro de 2024
Informative and professional
Informative and professional
Tim was efficient , and the findings explained in a clear manner to ensure that the correct hesring aids were chosen .
11 de setembro de 2024
A thorough Audiological assessment.
A thorough Audiological assessment carried out in a professional, friendly way.
Demonstration of the benefit I would obtain from bilateral hearing aids was convincing and a pair of Aids have been ordered with 2 weeks delivery on 3 months trial / no quibbles return at a fair price.
11 de julho de 2024
Deafinetly worth going to Boots.
I was made to feel at ease, Tim talked me through the whole process. I listened to his advice and at the end I felt more confident about my situation.
16 de março de 2024
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