Boutique Camping  Opiniões 

5769
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant end to end. Called customer services as we needed a quick turnaround for a last minute festival ticket. They were helpful on the phone and advised the product would arrive in time. We went f... Ver mais

Classificada 5 em 5 estrelas

Well crafted, high quality and a beautiful tent. The detail on the zips, funky purple guy ropes, strong pegs, perfect bags for the tent/pegs and poles. Honestly the best tent I’ve bought over 30 years... Ver mais

Classificada 5 em 5 estrelas

The awning came very quickly and has been a lifesaver for camping in hot weather. It was easy to erect despite the absence of instructions. The canvas, fittings and guy ropes are all good quality.

Classificada 5 em 5 estrelas

I got the 5man rainbow teepee and its magnificent, everyone loves it. I planned to pop it up for a night in the garden just to see if I could do it on my own 2 weeks later and we're just loving it b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Parque de campismo
  3. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

We design, manufacture and distribute a range of luxury camping tents and beautiful accessories, that will turn any campsite into a home away from home. From festival ‘glamping’ to unforgettable family holidays and everything in between, Boutique Camping brings excitement and comfort to your camping experience.

Boutique Camping

Escrito pela empresa

We want to hear from you!
Happy satisfied customers is our number one goal, we are always looking to improve, so your feedback is key.

Hassel free Returns

Swap your product over on your doorstep

If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5769)

146 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Technical support

Supported our technical issues in ordering and had prompt delivery.

27 de agosto de 2025
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Resposta da Boutique Camping

Hi Joan,

Many thanks for your thoughtful comments. We are very pleased to have met your expectations.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Always 1st class service from Boutique…

Always 1st class service from Boutique Camping

15 de agosto de 2025
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Resposta da Boutique Camping

Hi,

Your generous review is sincerely appreciated. We are delighted that your experience has been so positive.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Incredibly helpful staff

Incredibly helpful staff, reliable, good quality products. Cannot recommend them enough.

Two things of note. The AI assistant is just about as useful as any other on their store page, only good at answering basic questions and are rarely able to help in any meaningful capacity. I wouldn't bother. Just go straight to messaging them directly.

Besides, you'd be missing out if you just used the AI chat. The staff are incredibly kind and helpful. Just now I reached out asking if I could get a replacement glass window for my stove (I had lost it, this was no fault of theirs) and they sent me one for next day delivery free of charge.

Second thing is that some of the video tutorials on the site are out of date, particularly the video explaining how to install flashing. I was informed over the phone this is an issue they are aware of and are working to resolve.

Overall, you're not just getting high quality products when you buy from this company, you're getting top quality service as well.

I would recommend their rechargeable lanterns, the Luna bell line of tents and the classic stove.

27 de agosto de 2025
Opinião espontânea
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Resposta da Boutique Camping

Hi Holly,

We couldn’t be happier to read your 5-star review! Thank you for sharing your experience and for trusting us with your glamping needs.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Very happy with our bell tent

We have a 4 meter bell tent and we love it! The quality and design is great!

19 de maio de 2025
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Resposta da Boutique Camping

Hi Emma,

We are truly grateful for your five-star rating. It means a great deal to us that you took the time to share your feedback.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Amazing customer service

I spoke to a sales representative about the second sale. Prompt quick responses to all my questions. Ordered on Monday and it arrived the next day by lunchtime! Haven’t used the tent yet! But as a solo I put it up in the garden and it was much easier than I thought! I have the 4m classic . Amazing customer service! Just saving up to get the awning 🥰

19 de agosto de 2025
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Resposta da Boutique Camping

Hi Jana,

We’re so grateful for your 5-star rating! Your support means everything to us, and we’re thrilled that you’re enjoying your Boutique Camping products.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

These guys are a seriously good…

These guys are a seriously good company. The ordering process is so easy - love all the detailed info available on their website. Delivery is super fast. And the quality is excellent - you can tell as soon as you get it out of the box, everything is well designed and feels strong. We really feel that our tent was well worth the money.

Ps go for the star tent, it's well worth the extra money to have a porch - you'll only go and buy an awning anyway!

3 de agosto de 2025
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Resposta da Boutique Camping

Hi Fred,

Your review has made our day! Thank you so much for taking the time to share your positive experience—we love hearing how much our customers enjoy their products.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Great product & service

Great product, followed by great service and a swift resolution to a delivery problem. Many thanks

2 de agosto de 2025
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Resposta da Boutique Camping

Hi Will,

Thank you very much for your kind review. We greatly appreciate your support and are pleased to know you had such a positive experience.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Excellent

Excellent customer service. Recommended.

13 de agosto de 2025
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Resposta da Boutique Camping

Hi Jacqui,

Thanks for your review!

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Great quality products

Great quality products and fast delivery. I ordered some a replacement groundsheet and rain cap for my 10 year anniversary bell tent as well as some flooring and a gorgeous little table 🫶

29 de julho de 2025
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Resposta da Boutique Camping

Hi Kathie,

Thank you for your glowing feedback! Nothing makes us happier than knowing our customers are enjoying their glamping experiences with our products.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Bell tent

Great tent, very responsive when questioned afterwards about rucksack being added to order

27 de julho de 2025
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Resposta da Boutique Camping

Hi Dan,

We’re so grateful for your 5-star rating! It’s wonderful to hear that you’ve had such a positive experience with us - we’ll keep striving to deliver the very best.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Delivered next day

Delivered next day
Awesome service
Excellent product

11 de agosto de 2025
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Resposta da Boutique Camping

Hi Helen,

Thanks for your review. Really glad we gave you a 5* experience.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Great product

Great product, delivery was really quick, all good.

10 de agosto de 2025
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Resposta da Boutique Camping

Hi Stuart,

Thanks a million for sharing your experience. We’re so pleased that our products lived up to your expectations and that you took the time to let us know.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Great

Fast delivery. The tent is just amazing. Good Support. Thanks:)

18 de julho de 2025
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Resposta da Boutique Camping

Hi Tim,

Your feedback made our day! Knowing that our service and products are helping you create memorable experiences is exactly why we do what we do. Thank you for your 5-star review.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Super great tent :)

After very well using and loving the 4m bell tent for about 8 years, I treated myself to the 5m star bell tent for a festival this last weekend and I absolutely loved it. One main concern for myself is setting up the tent, but it was a very easy task and three friends and I had more than enough space to spread out, get a nice breeze through the tent, do our meditation in the space and just enjoy the comfort. We made it really nice and cosy with lots of carpets and fairy lights, and found ourselves just wanting to hang out in the tent instead of going into the festival! I particularly love how easy it is to transport and set up. It is a very pretty tent and I cannot wait to use it again! I was very happy to buy a tent from Boutique Camping for the second time and would super recommend :)

1 de agosto de 2025
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Resposta da Boutique Camping

Hi Mariam,

We truly appreciate your kind words and support. It’s wonderful to know that you’re enjoying the tent and that they’ve made a positive difference to your camping experience.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Newly converted bell tent lovers!

We ordered the 5m polycotton lite and we couldn't be more pleased with our purchase. Instructuons clear concise and easy to follow. And if you get really atuck yhere is always the videos on Youtube to follow. Easy to esemble and pack away now we've had some practice and a great size for us and our toddler with room to spare as he gets older. We could have got away with the 4m but the 5m added that extra bit of comfort and we were able to fit our blow up double mattress across one half facing the door. The other half became storage with enough space to create a seating area of floor cushions.

As we have never had a bell tent before I can't compare weights but we were able to lift it between the two of us with the help of wheeled trolley to transport it to our camping spot from the car.

We were a little nervous as it rained the first night we put it up, however, the tent weathered it well without any leaks. We bought a half moon polypropylene matting to add a little extra comfort to the camping experience. Easy to keep clean and and the creases made packing away easier.

Great service and a quality product. Highly recommend as newly converted bell tent lovers!

23 de julho de 2025
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Resposta da Boutique Camping

Hi Koa,

Thank you so much for leaving us such a glowing 5-star review!

We’re delighted to hear that the products have exceeded your expectations and added joy to your outdoor adventures.

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

4 metre bell tent plus

The delivery was within 2 working days as promised and I was kept informed of delivery times. The video instructions were easy to follow for putting up the tent and we have had our 1st night. All good except difficult to get thro’ on the phone when I had made an error with my order.

1 de agosto de 2025
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Resposta da Boutique Camping

Hi Suzie,

Thanks for your review! I am happy we were able to fulfil your order as expected and that you found the instructions user friendly!

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

To add to my previous review

To add to my previous review, I am now camping in my Luna tent and it is magnificent. Spacious and well thought out design and excellent quality. The only improvement I would suggest would be a couple of pockets in the inner tent. One very happy customer

11 de agosto de 2025
Opinião espontânea
logótipo da Boutique Camping

Resposta da Boutique Camping

Hi Elizabeth,

Thanks for your review!

We are super happy that we have yet another very happy customer leaving us and can't wait for your continued custom.

Happy Camping!

Kind Regards,
Team BC

Classificada 1 em 5 estrelas

Misleading Advertising

The online page has false information. I purchased the classic tent for &469 on July 21st and two weeks later my order status was still in processing status I emailed the customer service and they answered the next day letting me know that order has not shipped because the correct prize was $769. Not only they have misleading info also they did not communicate that until i reach out. I requested a refund that was posted in my account a month after on July 31st.

20 de julho de 2025
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Resposta da Boutique Camping

Hi Maribel,

I’m very sorry for the experience you had when ordering the Classic Tent.

Due to ongoing recent U.S. tariff changes, we were in the process of adjusting prices on our U.S. site at the time you placed your order. Unfortunately, this led to your order being confirmed at an outdated price, which caused the delay and confusion. We fully recognise that we should have communicated this to you sooner, and I apologise that you only learned about it after reaching out due to an internal error.

Your order was refunded in full on July 31st, and we’ve now updated our systems to ensure pricing is accurate and that any changes are clearly displayed to avoid this happening again.

We truly value your feedback and are committed to making sure future customers have a smoother experience.

Kind regards,
Sam
Customer Service Manager

Classificada 5 em 5 estrelas

Quick delivery and great products

Tent arrived in a really quick time, everything packaged and provided to a great quality. Would definitely recommend Boutique Camping and will be ordering from them again

3 de agosto de 2025
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Resposta da Boutique Camping

Hi Matthew,

We're thrilled you had a great experience - thank you!

Kind Regards,
Team BC

Classificada 5 em 5 estrelas

Customer service tiptop

Customer service has been above and beyond despite delivery company failing them.
Camping Boutique ha e been extremely helpful and understanding.

2 de agosto de 2025
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Resposta da Boutique Camping

Hi Jonathan,

Thanks for the 5 stars and for being a valued part of our community.

Kind Regards,
Team BC

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