Only gave 1 star as 0 not available! Product advertised as in stock but payment returned with no communication or reason a few days later . No response to any queries. Wouldn't recommend thus company... Ver mais
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Leia as opiniões dos outros
Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais
Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I... Ver mais
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Ver mais
Informações sobre a empresa
Escrito pela empresa
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Informações de contacto
Britannia House, Pier Road, TW14 0TW, Feltham, Reino Unido
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 22% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Useless
Ordered, paid extra for next day delivery.
3 days later I was told I'd be getting a refund. No explanation.
No refund.
Only gave 1 star as 0 not available!
Only gave 1 star as 0 not available!
Product advertised as in stock but payment returned with no communication or reason a few days later . No response to any queries. Wouldn't recommend thus company.
Poor service
Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I'm starting to feel I've been scammed now and I'm devastated as I now can't afford to buy another phone else where
Impossible to contact or arrange to return phone
Bought a phone from them via Tesco Marketplace. Changed my mind within hours (saw it £50 cheaper elsewhere) and tried to cancel before it was dispatched, but couldn't contact them - their phone number always goes to voicemail and they invite you to leave a message for a callback which they never give, emails aren't replied to, webchat is a bot which tells you to call them and says it's putting you through to a real person but doesn't. Tesco also tried to speak to them but couldn't get through. So the phone was sent, and since then (nearly 3 weeks) I've been trying to arrange a return, but they delayed accepting it for over a week, eventually accepted it without notifying me (I have had to keep checking on the Tesco marketplace website), but then I can't return it because Tesco marketplace says to book it with Evri, but the Evri returns site doesn't have either Tesco or BoxedTech on its list of companies it does returns for. So it looks like BoxedTech haven't registered with Evri, to avoid having anything returned. Still impossible to contact BoxedTech, spoken to Tesco umpteen times and they can't get hold of them either. It's a lot of money to be out of pocket, and BoxedTech clearly operate a system of being uncontactable and avoiding returns as well as charging inflated prices. They seem to have turned into a scam company after OK reviews a few years ago
Offered something that is not…
Offering something that is not available. Offer a substitute, but never send it. Ask how they did when they've messed me about for over a week! I better get full money back! No delivery. Poor communications.
Excellent pricing...
Excellent pricing, item as described and unmarked. Battery seems ok too.
Shipping was faster than expected tbh.
Only -vs, if was picky, were a poor response to a query i had about the order, and minor damage to packaging in transit.
Overall v happy with purchase.
Product not delivered
Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation.
I have contacted via email and phone but no response.
Would suggest others not to purchase from this company. If in doubt, try call them first and see if they answer.
Great service!
Great service!
I was very impressed with the website to start off with as I'm not tech savvy and don't like tech to be honest. I knew what I wanted and found it on the site with the minimum of fuss. Very happy with the product and the price too.
Because my phone has been arrived
Because my phone has been arrived, very quick and I am happy about that and for me is phone good and good price.

Resposta da BoxedTech.com
You dont answer your phone
You dont answer your phone, your chat doesnt work, you dont return calls when a message is left and you dont reply to e mails. Set of jokers, would not buy a box of smarties of you lot. hope you go out of business soon.

Resposta da BoxedTech.com
Zero customer service
Zero customer service, they have my money, not even sure I will get my phone, definitely one to avoid.
Tell you there is a live chat, there isn't, never answer the phone and never reply to e mails. Do not buy anything from these cowboys.
Haha, just proved my point took them over 2 months to even respond to a review. Jokers, just avoid them and save yourself the grief.

Resposta da BoxedTech.com
Competitive pricing and very quick…
Competitive pricing and very quick delivery. I recommend this seller 💯%
Beware of these fraudsters
Beware of these fraudsters. Also, beware of the fake positive reports; I do not believe any of the positive reports. Just remember, that anyone having an interest in this site, can also write as many "fake" positive reports as he wishes. This is a very legitimate scam site, making it look very real, yet, once they have your money, they laugh al the way to the bank, and that's the end of your order. If you're still considering to order from this site, please first call the toll free number, they post as supposedly being their contact number, and you will be convince of these scammers. Everything of this site is fake, including all the positive reviews.
They ghost me
Hello, I ordered a Dyson vacuum cleaner from BoxedUp Tech.com. I received the initial order confirmation, then a email that says it would be delayed. And now they never reply with any updates. Their online chat in the website is a joke, no one every replied to me there. Also their phone number on their website is a false number and directs to an Apartment Company. Suspicious. I just want a refund, or to get in contact with them. I ordered from Boxed Up Tech.com, and they claimed to be located in Quebec.
Yet another rip off
Yet another rip off. Not sure how other “reviews” are but these guys stole my money and have now stopped answering any emails. The CC charge went to Boites en Motion Inc and the phone number is 8196655231. Message has some non understandable guy. The address has no visible sign for boxed up tech. Fake reviews and fake business. Should have known. Thieves.
Yes I ordered a e scooter that one gt…
Yes I ordered a e scooter that one gt superscooter that's on a great deal right now I placed order on the 26th of September and they said there is a delay and I would be informed when it's processed and ready to be shipped so they took my money and now every time I send an email to the site nothing no response nothing at all for over a week now for everyone that checks these comments mine is real I'm not a fake that rights good reviews to save a company's ass I'm reporting this trying to start a court case too. Total scam!!!!
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