BoxedTech.com Opiniões 

1131
TrustScore: 2.5 em 5

2,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Only gave 1 star as 0 not available! Product advertised as in stock but payment returned with no communication or reason a few days later . No response to any queries. Wouldn't recommend thus company... Ver mais

Classificada 4 em 5 estrelas

Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais

Classificada 1 em 5 estrelas

Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I... Ver mais

Classificada 5 em 5 estrelas

Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis

Escrito pela empresa

At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 22% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(1131)

18 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Useless

Ordered, paid extra for next day delivery.
3 days later I was told I'd be getting a refund. No explanation.
No refund.

17 de agosto de 2026
Classificada 1 em 5 estrelas

Poor service

Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I'm starting to feel I've been scammed now and I'm devastated as I now can't afford to buy another phone else where

17 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to contact or arrange to return phone

Bought a phone from them via Tesco Marketplace. Changed my mind within hours (saw it £50 cheaper elsewhere) and tried to cancel before it was dispatched, but couldn't contact them - their phone number always goes to voicemail and they invite you to leave a message for a callback which they never give, emails aren't replied to, webchat is a bot which tells you to call them and says it's putting you through to a real person but doesn't. Tesco also tried to speak to them but couldn't get through. So the phone was sent, and since then (nearly 3 weeks) I've been trying to arrange a return, but they delayed accepting it for over a week, eventually accepted it without notifying me (I have had to keep checking on the Tesco marketplace website), but then I can't return it because Tesco marketplace says to book it with Evri, but the Evri returns site doesn't have either Tesco or BoxedTech on its list of companies it does returns for. So it looks like BoxedTech haven't registered with Evri, to avoid having anything returned. Still impossible to contact BoxedTech, spoken to Tesco umpteen times and they can't get hold of them either. It's a lot of money to be out of pocket, and BoxedTech clearly operate a system of being uncontactable and avoiding returns as well as charging inflated prices. They seem to have turned into a scam company after OK reviews a few years ago

1 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Offered something that is not…

Offering something that is not available. Offer a substitute, but never send it. Ask how they did when they've messed me about for over a week! I better get full money back! No delivery. Poor communications.

20 de julho de 2026
Classificada 4 em 5 estrelas

Excellent pricing...

Excellent pricing, item as described and unmarked. Battery seems ok too.
Shipping was faster than expected tbh.
Only -vs, if was picky, were a poor response to a query i had about the order, and minor damage to packaging in transit.
Overall v happy with purchase.

13 de julho de 2026
Classificada 1 em 5 estrelas

Product not delivered

Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation.

I have contacted via email and phone but no response.

Would suggest others not to purchase from this company. If in doubt, try call them first and see if they answer.

16 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

Great service!
I was very impressed with the website to start off with as I'm not tech savvy and don't like tech to be honest. I knew what I wanted and found it on the site with the minimum of fuss. Very happy with the product and the price too.

19 de maio de 2026
Classificada 5 em 5 estrelas

Because my phone has been arrived

Because my phone has been arrived, very quick and I am happy about that and for me is phone good and good price.

20 de março de 2026
logótipo da BoxedTech.com

Resposta da BoxedTech.com

Thank you for your kind feedback!

We’re really pleased to hear your phone arrived quickly and that you’re happy with both the product and the price. That’s exactly the experience we aim to deliver.

If you ever need any assistance in the future, we’re always here to help. Enjoy your new phone!

Classificada 1 em 5 estrelas

You dont answer your phone

You dont answer your phone, your chat doesnt work, you dont return calls when a message is left and you dont reply to e mails. Set of jokers, would not buy a box of smarties of you lot. hope you go out of business soon.

2 de fevereiro de 2026
logótipo da BoxedTech.com

Resposta da BoxedTech.com

We’re genuinely sorry to read this — it’s clearly not the experience we aim to provide.

We take feedback like this seriously, and what you’ve described isn’t acceptable by our standards. There may have been an unusual delay or technical issue affecting our phone lines or chat at the time, but that’s not an excuse for the level of frustration you’ve experienced.

We’d really like the opportunity to look into this properly and put things right. If you can, please reach out to us directly with your order, and we’ll prioritise your case immediately.

Your experience matters to us, and we’re committed to improving both our response times and communication.

Classificada 1 em 5 estrelas

Zero customer service

Zero customer service, they have my money, not even sure I will get my phone, definitely one to avoid.
Tell you there is a live chat, there isn't, never answer the phone and never reply to e mails. Do not buy anything from these cowboys.
Haha, just proved my point took them over 2 months to even respond to a review. Jokers, just avoid them and save yourself the grief.

1 de fevereiro de 2026
Opinião espontânea
logótipo da BoxedTech.com

Resposta da BoxedTech.com

We’re really sorry to hear this — we completely understand how concerning it is when you’ve paid for an order and haven’t had the communication you expected.

Please be assured that we do not take payments without fulfilling orders, and we’d like to quickly check the status of yours and get this resolved for you. Delays in responses or issues with our phone/chat systems are not the experience we aim to provide, and we’re actively working to improve this.

If you can, please contact us with your order number, and we’ll prioritise your case right away and provide a clear update.

We appreciate your patience and the chance to put this right.

Classificada 1 em 5 estrelas

Beware of these fraudsters

Beware of these fraudsters. Also, beware of the fake positive reports; I do not believe any of the positive reports. Just remember, that anyone having an interest in this site, can also write as many "fake" positive reports as he wishes. This is a very legitimate scam site, making it look very real, yet, once they have your money, they laugh al the way to the bank, and that's the end of your order. If you're still considering to order from this site, please first call the toll free number, they post as supposedly being their contact number, and you will be convince of these scammers. Everything of this site is fake, including all the positive reviews.

25 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

They ghost me

Hello, I ordered a Dyson vacuum cleaner from BoxedUp Tech.com. I received the initial order confirmation, then a email that says it would be delayed. And now they never reply with any updates. Their online chat in the website is a joke, no one every replied to me there. Also their phone number on their website is a false number and directs to an Apartment Company. Suspicious. I just want a refund, or to get in contact with them. I ordered from Boxed Up Tech.com, and they claimed to be located in Quebec.

10 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Yet another rip off

Yet another rip off. Not sure how other “reviews” are but these guys stole my money and have now stopped answering any emails. The CC charge went to Boites en Motion Inc and the phone number is 8196655231. Message has some non understandable guy. The address has no visible sign for boxed up tech. Fake reviews and fake business. Should have known. Thieves.

27 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Yes I ordered a e scooter that one gt…

Yes I ordered a e scooter that one gt superscooter that's on a great deal right now I placed order on the 26th of September and they said there is a delay and I would be informed when it's processed and ready to be shipped so they took my money and now every time I send an email to the site nothing no response nothing at all for over a week now for everyone that checks these comments mine is real I'm not a fake that rights good reviews to save a company's ass I'm reporting this trying to start a court case too. Total scam!!!!

26 de setembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais