BoxedTech.com Opiniões 

1131
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Only gave 1 star as 0 not available! Product advertised as in stock but payment returned with no communication or reason a few days later . No response to any queries. Wouldn't recommend thus company... Ver mais

Classificada 4 em 5 estrelas

Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais

Classificada 1 em 5 estrelas

Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I... Ver mais

Classificada 5 em 5 estrelas

Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis

Escrito pela empresa

At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 22% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(1131)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Ordered a ninja creamie Sept 7 2023 was…

Ordered a ninja creamie Sept 7 2023 was told I would have within 10-14 days and I'd be updated they done respond no doesn't exist for them and they ghosted me I will not recommend this company in fact they are committing fraud by promising a product they habe no intention of delivering clearly and I want my money back now I have to fight with my visa to get it back that's gonna be a fight

2 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Phone haven't arrived/ no contact

Like the review below, ordered a phone on February 13th and money taken. Have had no response within a week (emails or calls). What's going on? Can't recommend! If I'd seen the review below would NOT have ordered.

21 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

A41 ordered (#198323) on Feb 13 2022

(Order #198323) On February 13, 2022 ordered new A41 and got usual automatic confirmation emails from BoxedTech and PayPal but no phone has been delivered now SEVEN days later !!!! no replies to any of my emails or phone calls tried contacting them many times and they haven't even got the respect to send even just one single email to me to explain why the phone has not been sent avoid avoid avoid scam company

20 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading advertising - NO cashback as advertised

Bought from Amazon a Samsung S21 and a Samsung smart watch during the Samsung Summer Cashback, the more you buy, the more you claim. The only reason in have bought them was as they were advertised part of Samsung s summer cashback promotion. Was supposed to get £70 cashback for the watch and £150 for the phone. After receiving them, made the claim. The watch claim has been accepted by the amazon seller as it should've.

Problem comes with Boxed Tech, which denied the cash back, with the following message:

" The cashback is only available if sold by 'Amazon only' however our pricing should be as cheap as the Amazon supplied item without having to do any claims.
BoxedTech Ltd "

Above I copied Boxed techs answer. This is wrong, the phone was advertised with the summer cash back offer, but Boxed tech don't care. Their opinion is that their pricing "should be as cheap as the Amazon supplied item without having to do any claims". We'll, it ain't, they costed me £150 because they didn't respected the advertised promotion and they are just a bad company to deal with really based on the above. So my review "should" not affect them, but one star is too much. I don't normally have time to leave reviews, and even when I'm severely disappointed with something I still don't leave a bad review. But this Amazon seller is bad enough to make me lose time over the review.

13 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Bought hawaii media tablet off amazon…

Bought hawaii media tablet off amazon with this company. Not happy paid £114 and there is only half the screen shown up the other half is black. I was under the impression this is a new item unused but there is apps on it when i turned it on that were personal. Whats going on guys why have i been giving a tablet that ovisly been used and not new and not working. My daughter is devistated as it was for her birthday. Would not recommend. And had no reponse on amazon from the company

28 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered samsung note 20 ultra was…

Ordered samsung note 20 ultra was cancelled without any reason payment taken been a week since cancelled but no refund yet! Can not get through the phone or website. No reply to email.
Beware!!

9 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Order cancelled on samsung s20 note…

Order cancelled on samsung s20 note ultra with no explanation or contact. Payment taken also.

Website down and no answer by phone. Left voicemail and no return of call.

3 de março de 2021
Opinião espontânea
logótipo da BoxedTech.com

Resposta da BoxedTech.com

Please accept our apologies for any inconvenience, we have refunded you in full.

Classificada 2 em 5 estrelas

BoxedTech - mysterious lack of presence in Dec/Jan 2020

Ordered a Samsung A41 which promptly arrived and works without problem. Was not told in advance that this would be a European import with box seal broken to install UK firmware and a new seal applied stating that Samsung have been informed. When I called the phone rang out both times and apparently my subsequent email was not received. Boxedtech website has a holding page with a countdown timer saying "something is happening". Since first posting this review Boxedtech have apologised and confirmed that their imported Samsung phones carry the full Samsung 2 year warranty and that their on-line presence will return late Feb. Although the phone is fine, I can't really upgrade my rating because BoxedTech's URL points to a nameless holding site with no contact or other information, leaving customers high and dry. We have since purchased 2 more phones from elsewhere, simply because of the lack of contact. Boxedtech, you could have 3 stars if you only had an email contact address and phone number on your website! I'll give you one more star for confirming warranty etc.

19 de janeiro de 2021
Opinião espontânea
logótipo da BoxedTech.com

Resposta da BoxedTech.com

Hi Dave, thanks for you message. We never received an email or phone message from you sorry. We are not sure what happened.

All our phones come with manufacture warranty. Your A41 has a two year Samsung UK Warranty. We are very much in business, our site is undergoing some exciting changes and we plan to re open to online towards the end of Feb.

Classificada 5 em 5 estrelas

Great price and buying experience

I bought a Samsung Galaxy S Lite at boxed tech and the item was delivered in a timely manner and exactly as specified, inside the box and sealed. I was very pleased with the experience and will certainly buy again from them in the future!

10 de janeiro de 2021
Classificada 5 em 5 estrelas

A new Samsung A41

Good website, good prices for phones on offer and easy to deal with.
Delivered on time and answered my queries in good time.
Very pleased and would use them again

10 de janeiro de 2021
Classificada 5 em 5 estrelas

Excellent service

All very straightforward; kept informed by email; delivered safely when they said it would be. All good. First time I've used this company, would actively look for them another time.
The website was a bit 'busy' would be my one small gripe.

4 de janeiro de 2021
Classificada 4 em 5 estrelas

The item was delivered earlier than…

The item was delivered earlier than expected ,which was a plus since I was at home when the courier arrived. Learnt a think or two about Samsung galaxy S10 Dual-SIM mobiles as well. I was unaware that the supplier needs to change the firmware for use in the UK.
My first time purchasing from BoxTech and "so far; so good".

4 de janeiro de 2021

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