Only gave 1 star as 0 not available! Product advertised as in stock but payment returned with no communication or reason a few days later . No response to any queries. Wouldn't recommend thus company... Ver mais
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Leia as opiniões dos outros
Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais
Never received any tracking information, paid £10 next day delivery and have had nothing, called the number numerous times, used the chat bot and no human interacts and emailed and still not a word. I... Ver mais
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Ver mais
Informações sobre a empresa
Escrito pela empresa
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Informações de contacto
Britannia House, Pier Road, TW14 0TW, Feltham, Reino Unido
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 22% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service
Very good service. Phone arrived quickly, and exactly as advertised.
This part was delivered exactly as…
This part was delivered exactly as stated all was correct as sold thanks
Great service and pricing from…
Great service and pricing from BoxedTech was skeptical at first but will definitely use them again for future products
I really can't fault the service
I really can't fault the service. Delivered the next day. Brand new device as expected. Would use them again. Thanks!
excellent quick transaction quality…
excellent quick transaction quality product at a great price
Good customer service
Sadly unable to sort out the issue with the phone but good customer service, very prompt and efficient.
Poor customer service & delivery using…
Poor customer service & delivery using DPD Local. The combination of both companies & communication from both was very poor. The expected delivery time was given when I was at work (12 hour shifts in ICU) with no ability to communicate with them on the day of delivery. Instead of attempting re-delivery I was informed by customer services that delivery had been attempted three times already, which was impossible from the date of order, the customer service team at boxedtech was very rude & did not help. Other than suggesting as I’d missed three deliveries (which was clearly not true) & I had to pay for further delivery attempts. & although I did receive a full refund it was delayed due to neither company accepting they were in possession of the item. Extremely frustrating to say the least. Customer service was absolutely terrible and even implied I was lying about missing the number of deliveries I had missed. This was the main reason I requested a refund. I think an apology would be better than a crap excuse & leaving the blame entirely with the delivery company.

Resposta da BoxedTech.com
Good service delivered on time
Extremely pleased...
I have been extremely pleased with the mobile phone that I bought from Boxed Tech. The price was competitive, the product is of a high quality, and the customer service I found to be very helpful and thoughtful.
My only reason for not giving the fifth star was down to the delivery. The promise was for free next day delivery, but I ended up waiting four days for it. That said, it wasn't the fault of Boxed Tech, rather it was the courier service that they use, and Boxed Tech's customer service were most helpful in chasing it on my behalf.
BOXEDTECH FANTASTIC
My New Samsung A21S was delivered before the delivery date and I am absolutely delighted that has exceeded expectations.. Very Speedy delivery and with ease of shopping online with Free Delivery. Very Excellent service especially for a 1st time customer myself. With a great range of Smartphones, Tablets and Phone Accessories. Highly Recommended and Excellent Value for Money.
Great to do business with
Great to do business with. Items as described and delivered early. Great price as well.
Extremely fast delivery
Extremely fast delivery. Item just as described. Highly recommended!
Great and quick service
Great and quick service. Had a few problems with the delivery company but Boxed Tech helped clear it up. Quality phone, no faults. Would definitely recommend.
Speedy delivery and good service
Speedy delivery and good service. Instruction manual not in English though which was slightly unfortunate
Ordered a phone one day and within 36…
Ordered a phone one day and within 36 hours it arrived. No problems. Well done. Easy.
Good Service
Good Service.
Arrived in good time, was a slight delay in shipping, but I got an email to let me know, and it was still here very quickly! Product was in perfect condition, exactly as described.
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