Boxnow Opiniões 

I m pleased with box now in general the only issue is that they hardly ever deliver at the boxes that are close to me. They always sent me a text that my chosen locker is full and they deliver it to another one which is like 2 km away... besides this inconvenience, I m pleased. They are fast and my packets arrive in good shape

I've been waiting for a whole week and still isn't at the location it needs to be, don't recommend at all. Use other postal services

In the past it was my favorite company but nowadays that they have a lot of work in there doing great business-wise they have become careless they don't care about packages they break everything and they are very arrogant and liars. They cannot be trusted anymore, even to carry an envelope.

I went to deliver a package, I open the locker, and I see someone else’s package inside! I call the costumer support and they told me to put the package inside and just close it, but they didn’t specify NOT my package beforehand, so it was too late, then I cancelled my order as they told me to do so, few days later they say the package was delivered to the recipient even after calling them to confirm, but the recipient said the PIN was invalid and it’s not delivered! Ridiculous! Don’t deliver expensive packages with this company is my advice, unless you’re willing to take the risk.

I don’t know about you all, but I never had any problem.
Box now is very fast and they have lockers everywhere(Athens).
Time is money so waiting in a line to get your parcel was not ideal back in the days.
People like me that had no problem wont visit this site to leave a review. Thats why its full of bad reviews.
Anyway, sometimes i have seen myself errors on the lockers like some of them are wide open, but never happened to me.
Also, they come and clean the lockers. There was a locker in Metaxourgheio that had human waste on and was cleaned rapidly after we called.

Infuriating this time. The machine in my village stopped working last week with all the parcels inside. Made 10 calls, wrote 5 emails to no avail. It's like talking with machines. Instead of sending the technician to fix the machine they talk various nonsense. Incredible quality of service. Never again.

It was a awful experience, as they are not helpful and customer service ladies in Cyprus were rude and unhelpful and very unprofessional behaviour. The product was with them but denying to deliver. These companies with such attitude should discontinue their services.

Paid Temu for delivery to my home. On Temu receipt home address is correctly shown as delivery address.
Box Now changed the delivery address on their own initiative to some Box Now mailbox many miles from me and want me to go pick it up. No reply to telephones, no reply to E-mail form. Is this fraudulent behaviour?

Απατεώνες δεν ενημερώνουν

LOST 2 BOXES
NEVER ANSWER TO MY CALLS OR E MAILS
WHATEVER NEVER AGAIN
TOO BAD

Worst courier in greece..would rate it 0 if possible!!! and their customer support is not any better (both email and call).. Would avoid dealing with them and would advise anyone against it as well.

Πολύ απογοητευτική εμπειρία. Έχω χρησιμοποιήσει την BOX NOW δεκάδες φορές στο παρελθόν χωρίς κανένα πρόβλημα, πάντα γρήγορη παράδοση και σωστή ενημέρωση.
Αυτή τη φορά, όμως, ένα δέμα με αριθμό αποστολής 0764052552 παραμένει σε εκκρεμότητα πάνω από μία εβδομάδα χωρίς καμία ενημέρωση ή εκτίμηση παράδοσης. Δεν ξέρει κανείς αν το δέμα έχει χαθεί, κλαπεί, παραπέσει, ή που είναι.
Έχω επικοινωνήσει επανειλημμένα χωρίς ουσιαστική απάντηση. Το προϊόν ήταν δώρο και η καθυστέρηση το κατέστησε άχρηστο.
Λυπάμαι πραγματικά, αλλά αυτό που συμβαίνει είναι απαράδεκτο για μια εταιρεία που διαφημίζει “άμεσες παραδόσεις”.

I have used BoxNow 3 or 4 times in the past, and have been very saisfied. However, my latest experience has been somewhere between awful and infuriating. I sent a parcel from a large mainland city to an island, which in theory takes 3 days. To my amazement, the service then said 8 days! Despite phoning customer service, there has been no progress, and for the last 3 days, my parcel seems to be in the same warehouse. I personally will never use the company again.

Im truly shocked at all the negative reviews. I’ve only ever had excellent experiences with BoxNow. I use it daily for selling on Vinted, and I’m constantly amazed at how smoothly it all runs.

They do not even worth the one star I put to them. A new laptop has been sent to me via Box Now. It's been 2 weeks and nobody of them is in a position to inform me where my parcel is and what is the problem causes delay. After multiple phone calls and emails, they still have no idea where my parcel is. The customer service tells me what I can see from the app.

They lost my box worth 700 euros
It was a medical supplies supposed to be shipped from Greece to Cyprus. On the phone they were telling me that the box it’s on its way. After 3 weeks they told me that the box is lost
NEVER AGAiN stay away from them

Terrible experience, they accept to carry items of high value but then their employees steal the packages and then they keep reviewing only to say they can offer a small fraction of the cost as reimbursment, just 100 euros. YOU NEED TO STOP ACCEPTING ITEMS WORTH HIGHER THAN 100 EUROS THEN

They broke my item.
I see the van drivers drop the packages like they don't care, all the time. The customer support just told me to package it better next time.. I packaged it very good, the only reason for it to broke is with bad handling.

What a load of crap! They sent me two different collection points for the same PIN, and the PIN is INCORRECT! I tried both points several times and carefully, but the same "incorrect PIN" message keeps appearing. I tried to contact them by two emails, phone, and even within the app, but NOBODY ANSWERS!!!!!!!!!

Absolutely terrible shipping times avoid at all cost