Bridgend Motor Group Opiniões 

2570
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Initially spoke to Craig on the phone and followed up with a visit to see the car. The car was ready to drive away the same day and Craig was extremely helpful and had all the paperwork ready. Thi... Ver mais

Classificada 4 em 5 estrelas

Overall it was a good experience. However, after purchase the first thing I had to do was put fuel in my car. Considering customers are paying thousands of pounds it’d be nice to have at least a quart... Ver mais

Classificada 5 em 5 estrelas

Right from the first phone call up to collection of the car was first class. Jordan always kept me informed of the progress throughout would highly recommend bridgend

Classificada 5 em 5 estrelas

Good selection of vehicles at decent prices. Friendly and knowledgeable sales team. Quick and efficient with the financing and delivery of car. Would recommend this company

Informações sobre a empresa

  1. Concessionário de carros usados
  2. Oficina de carroceria
  3. Concessionário auto
  4. Mecânica automóvel

Sobre Bridgend Motor Group

Escrito pela empresa

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Informações de contacto


4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2570)

412 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

WAV purchase...

Gordon was very easy to speak with and patient while my husband and I looked at 5 different WAV for our business, resulting in a test drive and purchase of one vehicle.
Our WAV was fully inspected, and tested prior to pick up a few days later. We are delighted with our vehicle and experience at Bridgend.

20 de maio de 2026
Classificada 1 em 5 estrelas

DON'T EVEN TOUCH WITH A STICK.

My experience with this Company has been disgusting. Bought a Mitsubishi phev and from the First week started having issues with the Car. Couple of months down the line and the vehicle generated a heating Fault. This is going to the fourth month now and the issue has not been fixed. The staff at the Ayr Branch handling the case are a bunch of unserious people. This is gong to the second month since I returned the vehicle for repair, as previous repair did not resolved the heating issue. Worst of it is the fact that they keep saying there is no timeline for repair. How can I be paying Finance, Insurance, Road Tax and Warranty on a Car that I am not using.

IN RESPONSE TO YOUR REPLY
You have never given me the option for a refund. I can take all your incompetence but lying is a no no for me. I had to contact the Finance Broker who asked if I wanted a refund, you did not. You were in a hurry for me to give you the go ahead to continue keeping the Car for your “repair”. You know that once I agree to that, I would be boxed in. Your time is up, as I am returning the Car. Enough of your incompetence and lies.

20 de maio de 2026
Opinião espontânea
logótipo da Bridgend Motor Group

Resposta da Bridgend Motor Group

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear how unhappy and frustrated you are with this situation and we fully understand how difficult this has been for you.

From the outset, we have taken the heating fault extremely seriously. Unfortunately, this has proven to be a complex technical issue, and we are currently working closely with Mitsubishi’s technical support team to obtain specialist guidance to ensure the correct and permanent repair is carried out. While we appreciate how disappointing it is not to have a confirmed timeline, this is dependent on the manufacturer’s technical process rather than something within our direct control.

Throughout this period, we have done everything possible to minimise inconvenience. You have been kept updated regularly, provided with a free courtesy vehicle, and all diagnostics and repair work are being carried out at no cost to yourself. In addition, we have been completely open to alternative resolutions, including offering a vehicle swap or a full refund, as we understand how important a fair outcome is.

We appreciate how frustrating it is to continue with finance and other costs while your vehicle is off the road, and we do not take that lightly. As a repairing dealer, we truly believe we have explored every reasonable option available to support you and resolve this matter as quickly and fairly as possible.

If you would like to discuss this further, we remain more than happy to do so directly.

Classificada 5 em 5 estrelas

Highly recommend

Greame was great, he was all over it. The process was made easy, the car is great.
Would use Bridgend again & would highly recommend to others.

4 de maio de 2026
Classificada 5 em 5 estrelas

Suzuki vitara

Danny was a Nice guy ,answered any questions asked,no hassle ,no hard selling ,good variety of cars ,would recommend, would defo go back again ,very pleased with purchase .

14 de maio de 2026
Classificada 5 em 5 estrelas

Great Experience

Great service from Mykell from start to finish. Friendly and efficient and I got a great trade in deal. Third time purchasing a car her and never any issues.

14 de maio de 2026

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