Cash For Your Wheels Opiniões 

596
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unprofessional service and massive undervaluation I am deeply disappointed with the service at the Newport branch. I was given an online quote of £640 for my 2008 Kia Ceed, which is in very good c... Ver mais

Classificada 5 em 5 estrelas

Chris in Cardiff was lovely. He was very kind and respectful throughout, much better experience than I've had with other companies in the last few weeks when trying to sell my car. I'd certainly recom... Ver mais

Classificada 5 em 5 estrelas

From the outset Chris was polite, responsive and professional. What followed was a quick but thorough assessment of my vehicle. He acknowledged plus points and constructively explained issues... Ver mais

Classificada 5 em 5 estrelas

A great experience, a far better price than some other places. Met with a lovely gentleman who talked us through everything in detail. Couldn’t recommend enough

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

Free online valuation. We buy any make, model, mileage in any condition. The smart way to sell your vehicle. Just a few simple steps... 1) Enter your reg number in the box and we’ll ask you some simple questions about your car or van. 2)If you're happy with our valuation, then book an appointment at your local branch. 3) If you’re happy to proceed, we’ll take your vehicle off your hands and pay the money into your bank account


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

596 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(596)

54 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

What can I say about cashforyourwheels!

What can I say about cashforyourwheels! Absolutely brilliant service from Richard and Chris! Both very polite and very friendly! Sold my friends golf GTD that is absolutely fantastic car to drive! Really appreciate everything they have both done over the last couple days! If you haven’t gone and met them I’d highly recommend on doing so! Great bunch of people! Thank you very much both!

29 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Steven from the Bristol branch was great, made you feel at ease and explained the procedure clearly. Fantastic service, would definitely recommend and use again in the future.

29 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t bother wasting your time

Don’t bother wasting your time.
Went to the Newport branch waited over half hour before someone even knew I was waiting.
Went out to the car opened the bonnet told me the car had a major oil leak.
Said there was evidence of it even though it was repaired at the last MOT.
The appointment then came to an end within less than 30 seconds.
Couldn’t be bothered attitude total waste of mine and there time.

27 de junho de 2024
Opinião espontânea
logótipo da Cash For Your Wheels

Resposta da Cash For Your Wheels

Hi, Mr N,
We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact George on 01656808055 so that we can resolve this issue immediately.

Kind regards


George (Customer Relations)

Classificada 5 em 5 estrelas

Quick and Painless

Helped my 88 year old father sell his car. Great service, fast and friendly, explained everything in an easy manner and were very flexible and helpful. Desicion on the spot and even gave my father a lift home.

18 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Poor uninformative quote process

The website doesn't ask a lot of questions, or give a lot of information. The details I inputted gave me a reasonable offer for my car. When I arrived the chap was pleasant and nice to deal with.
However when it came to price I was offered £1100 less than online, (I was prepared for a lower offer but couldn't quite believe how much lower it was than online). He said that prices online are subject to the car having one owner from new an a full service history.. it was an 11 year old car and I didn't have the option to put this info in and get a more realistic online price. If the website had said my rate would be severely reduced with these points being the case, I wouldn't have wasted my time to find out.
My score is based on the quotation process and not the man himself, as I said above he was nice enough I just feel like the company wasted my time.

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick car sale

Chris at the Bridgend branch was very friendly and professional, explained the process in detail and I think gave a reasonable and fair offer for my vehicle.Will definitely recommend to family and friends.

5 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A pleasure to do business with

Chris in Bridgend was really helpful and explained the process fully. The valuation was fair and he was polite, friendly and knowledgable. A pleasure to do business with and I would use again / recommend to others

30 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute Waste of Time - No One at My Appointment

I had an appointment for 4.30pm today at their Bristol Branch at Redwood House, Almondsbury Park. No one was there!! There isn't even any signage that indicates they exist there. I know I had the right address as its was the same as their photo on their website. I rang their telephone number several times and no answer! Incidentally it was the same number for both Bristol branches!!! I received an email and text confirming my appointment. Absolutely fuming. Just a warning to any future prospect customers to Cash for your Wheels to save a wasted journey. Not happy at all.

25 de maio de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great company to deal with

Great company to deal with, Chris from Bridgend depot made the experience fast and easy and very professional.
Not quite a 5 star as the website calculator quoted a lot more than they were willing to pay but still very competitive with other online car traders.

16 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No show

Had an appointment at the Bristol Branch and after driving to location no one turned up. Waste of time. No one answering the number given to call.
Don't bother wasting your time.

1 de maio de 2024
Opinião espontânea
logótipo da Cash For Your Wheels

Resposta da Cash For Your Wheels

Hi Samantha.

The branch was shut yesterday and diary was closed. We now know how you were able to book on that day. I’ve spoken to our tech guys and they said you must of used an old version of a browser to be able to do it. This has happened before and they are working on a fix.
All I can do is apologise for wasting your time. This is completely our fault and should not have happened.
If you would like to book in for another time please give us a call on 01656649697

Kind regards


George
Customer Relations

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