Checkmyfile Opiniões 

Resposta da Checkmyfile

11/09/2026

Hi Justin

Thank you for your 5-star review and for highlighting how easy it is to use Checkmyfile!

We’re pleased you found the option to download your report as a PDF helpful. We know that sometimes you might need to review your report at a later time or with a trusted financial advisor, so the option to save a copy comes in really handy!

If you need any support or advice, don't hesitate to check out the great resources in our online Help Centre or just reach out to us - we'll be happy to assist.

All the best,

Amy
Checkmyfile

Resposta da Checkmyfile

11/09/2026

Hi Ian,

Thank you for this lovely review!

It's great to hear that you found it easy and efficient to generate your Checkmyfile report. 

We aim to save you time by consolidating your data from all three UK credit reference agencies into a single, simple report, making it effortless to stay on top of your credit history.

We’d be happy to help again whenever you need us!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

10/09/2026

Hi Haruna,

Thank you for your lovely feedback!

We’re delighted to hear that you've found it useful to view your credit file from all the UK's credit agencies in one place.

Providing a report that's complete, accurate and easy to monitor is a really important part of what we do, and it's great to hear you've appreciated having the option to update your report daily.

Thanks so much again for taking the time to share your experience. We really appreciate your support!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

10/09/2026

Hi there,

Thank you for such a fantastic review, and thanks especially for giving a shout-out to our Customer Care team!

We're thrilled to hear that our team made such a positive impression. We take great pride in providing personal, knowledgeable support and helping our customers understand their credit information with confidence.

It's good to know you found value in seeing data from all four credit reference agencies in one place and that our team could assist you quickly along the way.

Thanks again for your recommendation and for being a valued customer of ours. We're really grateful for your support, and we’ll share your kind words with the team!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

10/09/2026

Hi,

Thank you for taking the time to share your experience.

We're sorry to hear that you've had a payment debited to Checkmyfile when you weren't expecting it. We always want to ensure that people who use us are aware that we are a paid subscription service.

We try to make it clear throughout registration that we are a paid subscription, and we also include the first payment date in our Welcome email, to ensure everyone's aware when their 7-day free trial is due to end.

New customers are welcome to cancel at any time during the free trial if they decide they don't want a paid subscription with us, and they will still have access to any remaining free trial days. We take these steps to help customers keep track of their subscription and make it easy for those who only want to use the free trial to do so.

That being said, we appreciate that you've shared that you're unhappy with how this was communicated to you and that you did not expect this payment to be debited. We'd really like the opportunity to resolve this for you.

We've reached out to you through Trustpilot to gather a few details to help us look into this. We look forward to hearing back from you.

Many thanks,

Amy
Checkmyfile

Resposta da Checkmyfile

9/09/2026

Hi Charlotte,

Thank you for leaving us this fantastic review!

We're pleased that you found the website straightforward to navigate, and that you had a great experience reaching out to our Customer Care team.

Providing fast, helpful support and an easy-to-use service is what we strive for, so it's wonderful to hear we've met your expectations. 

Thanks so much for recommending us!

Best wishes,

Amy
Checkmyfile

Resposta da Checkmyfile

9/09/2026

Hi Valley,

Thanks so much for your kind feedback!

We're delighted to hear that you found our service to be quick and easy to use. We really appreciate you taking the time to share your experience - and leave us 5 stars!

Don't hesitate to reach out to us if you need any help or support from the team.

Many thanks,

Amy
Checkmyfile

Resposta da Checkmyfile

9/09/2026

Hi there,

Thank you so much for this glowing review!

We’re glad you found Checkmyfile fast and easy to navigate, and it's great to hear that the option to download a copy of your report has been useful.

We really appreciate your recommending us to others. Not only is it a great way to support us, but it could also help someone else to take the first step on their journey to better credit health.

Thanks again for sharing your experience.

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

8/09/2026

Hi Muhammad,

Thank you for sharing this wonderful feedback about Checkmyfile!

We’re really pleased to hear that having information from all three credit agencies in one place makes it easier for you to understand and manage your credit information - that's exactly what we aim to do!

It’s great to know you find the service simple and convenient, and we really appreciate your recommendation.

Don't hesitate to reach out if you need any help or support - we'd be happy to hear from you.

Many thanks,

Amy
Checkmyfile

Resposta da Checkmyfile

8/09/2026

Hi there,

Thank you so much for taking the time to share your experience with us.

We understand how stressful and overwhelming it can be to deal with suspected identity theft and financial abuse, and we’re really glad our team has been able to support you.

We'll do our best to offer you sound advice on the steps to take going forward, as well as keeping you in the loop in our communications with the affected credit reference agencies.

If you have any queries or concerns in the meantime, please do reach out to the team - we're here to support you. We also have great resources in our online Help Centre to guide you through the steps to protect yourself from identity fraud.

Thanks so much for sharing your recommendation and for trusting us with something so important to you.

Best wishes,

Amy
Checkmyfile

Resposta da Checkmyfile

8/09/2026

Hi Joanna,

Thank you for leaving us a great review and 5 stars!

We’re really pleased to hear that you found your credit report easy to view and that everything was clearly presented. We've tried our best to design a credit reporting service that's easy to navigate and understand.

Thanks again for sharing your experience, and for choosing Checkmyfile!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi Aiman,

Thank you for this lovely feedback!

We’re really pleased to hear that you’ve had a great experience using Checkmyfile. We know how worrying it can be to see information on your report that doesn't look right, so our team will always try their best to be as supportive and efficient as possible throughout the dispute process.

Thanks again for sharing your experience and taking the time to leave a review - it means a lot to us!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi Kathy,

Thanks so much for this fantastic review! 

We're so pleased to hear that you've found our service so efficient and easy to understand. Our goal is to put our customers in the driver's seat by giving you the knowledge you need about your credit history, without unnecessary jargon or hoops to jump through. 

Thanks so much for choosing Checkmyfile and taking the time to share your experience - we really appreciate it!

Best wishes,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi Jo,

Thank you for sharing this lovely feedback!

We’re really pleased to hear that you found your Checkmyfile report comprehensive and more detailed than other services you've used. 

At Checkmyfile, we return your data from all three of the UK's credit agencies (and we're the only company in the UK to do so!). This means that you can see everything that might show up in a credit check, regardless of which agency the lender uses.

Thanks so much for showing us your support and for choosing Checkmyfile!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi there,

Thank you for your lovely feedback. We're thrilled to hear that you found our site so easy to use!

It's great to know that you're happy with our service, and we hope you continue to enjoy your experience as a Checkmyfile customer.

If you ever want to know more about your score or credit health, we have plenty of great resources in our online Help Centre. Our friendly Customer Care team is also here for you and happy to help!

All the best,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi Ali,

Thank you for leaving Checkmyfile this lovely review!

We’re really glad to hear that you found it quick, easy to use and informative.

Our goal is to make understanding your financial information as straightforward as possible, and we're so pleased to have been able to deliver on that!

We're also the only service that returns your data from all three of the UK's credit reference agencies, so you can see absolutely everything that's out there for you.

Thanks again for taking the time to share your recommendation. We truly appreciate it!

Best wishes,

Amy
Checkmyfile

Resposta da Checkmyfile

7/09/2026

Hi Mr Devine,

Thank you so much for your amazing feedback!

We're delighted to hear you found the site easy to use and straightforward.

Making your important information accessible and easy to understand is exactly what we aim for, so it's great to know we've helped make your mortgage or loan journey simpler.

Providing clear, simple information that helps our customers make informed financial decisions is what we're all about. We truly appreciate your kind words and recommendation!

Kind Regards,

Amy
Checkmyfile

Resposta da Checkmyfile

4/09/2026

Hi Heidi,

Thank you for your 5-star review and for sharing your experience!

It’s great to hear that you found the registration process so easy and that your report was clear and detailed. It's amazing to know we've played a part in your mortgage application!

If you need us again, your account will be here and ready to reactivate. If you need any help or support, feel free to check out the resources in our Help Centre, or just reach out to the team.

Many thanks,

Amy
Checkmyfile

Resposta da Checkmyfile

4/09/2026

Hi there,

Thank you for taking the time to share your experience. We're sorry to hear that you are unhappy with the response you've received from our team regarding your refund request. 

We do our best to ensure that all customers signing up for Checkmyfile are aware of our subscription charge and the length of our free trial. 

This is outlined on the registration page, when you enter your card details and in our terms of use. We also include the due date for the first subscription payment in our Welcome email.

We allow all customers to cancel during their free trial period and still use their remaining trial days, to prevent anyone who just wants to use the free trial from seeing an unwanted payment debited.

That having been said, our team does its best to treat all refund requests fairly and offer help where we can, and I'm sorry to hear that this hasn't been your experience.

We'd really appreciate the opportunity to review the response you've received. If you haven't already, please get back in touch with our team. 

Let us know what happened and what could have been done to give you a more positive experience, and we'll review our process and provide an outcome as soon as possible.

Thanks again for reaching out.

Amy
Checkmyfile

Resposta da Checkmyfile

4/09/2026

Hi Steve,

Thank you for your fantastic feedback about our service!

We’re delighted to hear you found the information useful and that you've appreciated your free trial. Your Checkmyfile account will be here and ready to reactivate in future whenever you need us. 

Feel free to check out the great articles and guides in our online Help Centre to learn more about everything from managing your account to growing your credit score.

Best wishes,

Amy
Checkmyfile