Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Ver mais
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Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy
A empresa respondeu
Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Ver mais
A empresa respondeu
Very detailed report from various sources. You can even print off your report and see how your credit score can be improved or affected. Very clear in terms of the information provided.
A empresa respondeu
Informações sobre a empresa
- Agência de crédito
- também em
- Agência de avaliação de risco
- Serviços de finanças alternativos
- Site de comparação de preços
Escrito pela empresa
The most detailed credit report you can get.
Informações de contacto
20-21 Lemon Street, TR1 2LS, Truro, Reino Unido
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a great experience
I had a great experience. Loved the product
3 de setembro de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Kevin,
Thank you for your lovely feedback!
We’re so pleased to hear you had a great experience and loved using our service. We're so happy to have you on board.
If you need any help or support, don't hesitate to check out the great resources in our Help Centre or just reach out to the team - we'd be happy to hear from you.
Many thanks,
Amy
Checkmyfile
Brilliant service!
My experience with Checkmyfile was excellent…staff were organised, professional and friendly…and they sorted out a couple of issues on my file for me…absolutely did what it said on the tin! Would definitely recommend and use again…brilliant thank you
3 de setembro de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Catherine,
Thanks so much for this brilliant review of your experience with Checkmyfile!
We know how worrying it can be to see errors on your credit report, so our team prides themselves on their ability to track down the cause of the issue and guide you through the steps towards getting it sorted.
We’re delighted to hear our Customer Care team has left such a great impression, and we really appreciate you taking the time to share your recommendation.
Best wishes,
Amy
Checkmyfile
Helped clear two fraudulent accounts
Helped clear two fraudulent accounts. Their help was invaluable to me and I could not have done it without them. 100% would recommend this company.
3 de setembro de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Nicola,
Thank you for your lovely feedback and for taking the time to share your experience!
We’re so glad we could help you successfully dispute the two fraudulent accounts, and it’s fantastic to hear that our support was so valuable.
We really appreciate your recommendation, and thank you for your support.
Kind Regards,
Amy
Checkmyfile
Resposta da Checkmyfile
Hi Mubarak,
Thank you for this glowing review! We're so happy to hear that you've had an excellent experience using Checkmyfile.
Thanks so much for choosing Checkmyfile and taking the time to show your support.
If you need any help or advice in the future, feel free to check out the great guides and articles in our online Help Centre, or reach out to our team directly - we'd be happy to hear from you!
Best wishes,
Amy
Checkmyfile
BUYER BEWARE!
BUYER BEWARE! Too long a disappointing experience to outline here. I suggest you try alternative credit report services first. Good luck!
27 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Nilesh,
I’m sorry to hear you’ve had such a disappointing experience with Checkmyfile.
We’ve contacted you through your Trustpilot account to gather more information and identify your subscription. We’d really appreciate the opportunity to learn more about your experience and review your concerns thoroughly. Once we receive these details, we’ll be able to investigate further for you.
We look forward to hearing from you.
Lauren
Checkmyfile
Excellent way to check your credit…
Excellent way to check your credit and very detailed.
It was very easy to cancel the subscription no messing at all.
Great service thanks
14 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi David,
Thank you so much for your review!
We're delighted to hear that you found our service useful, with detailed and easy-to-understand credit information. It's also great to know that managing and cancelling your subscription was straightforward and hassle-free. We strive to keep every aspect of our service simple and transparent.
We're passionate about helping our customers navigate the often complex world of credit information, so it's fantastic to hear that your experience reflected that.
All the best,
Lauren
Checkmyfile
Checkmyfile got back to me very quickly and was very…
Checkmyfile got back to mI was very angry and upset with my bank but I spoke an American gentleman who was very understanding and helpful. He was able to sort my request and made me feel a lot better.
28 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Miss Rutter,
Thank you for taking the time to leave us a review!
We're sorry to hear that you were feeling frustrated by the situation, but we're pleased that our team was able to assist and provide the support you needed.
It's great to know that your request was resolved and that the conversation helped put your mind at ease. Providing support is something we take great pride in, so your feedback will mean a lot to the colleague involved.
We're always on hand via phone or email whenever you need us.
Best wishes,
Lauren
Checkmyfile
Resposta da Checkmyfile
Hi Steven,
Thank you so much for your review! We're thrilled to receive a 10/10 recommendation. Knowing that you had such a positive experience means a lot to us.
Thank you for choosing Checkmyfile and for taking the time to share your feedback. We're always here whenever you want to check in on your credit journey.
Best wishes,
Lauren
Checkmyfile
Always my go to
Always my go to, as it checks all the credit reference agencies. And it's super easy to cancel when you want, and rejoin when you want. Far better than Experian.
31 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Terry,
Thank you for taking the time to leave such a positive review!
We're pleased to hear that you value being able to view data from all the major credit reference agencies in one place, and that you've found managing your subscription simple and hassle-free.
It's always a pleasure to welcome members back whenever they want to check in on their credit health, and we're delighted that Checkmyfile continues to be your preferred choice.
Thank you again for your recommendation and support.
All the best,
Lauren
Checkmyfile
I wanted to check my credit score but…
I wanted to check my credit score but was disgusted that they wanted me to fill in bank account details. I do not give out my bank details to anyone unless I am buying something. I certainly would not to a company who has reviews saying they still took payments even though they cancelled. I have been on other credit companies and they did not ask for my bank details so why is checkmyfile?
30 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Susan,
We’re sorry to hear about your experience and understand how frustrating this must have been. We want to make sure that everyone signing up to Checkmyfile knows exactly what to expect, and we're sorry this wasn't the case in this instance.
As part of the registration process, we do require card details to verify and authorise an account for the free trial and any ongoing subscription.
We've contacted you via Trustpilot and asked for a few additional details so we can investigate this further. Once we receive this information, we'll be able to review the matter in more detail and provide the appropriate assistance. Alternatively, please feel free to contact us directly at help@checkmyfile.com, and we'll be happy to locate your account and look into your concerns.
We appreciate the opportunity to assist and look forward to resolving this for you as soon as possible.
Lauren
Checkmyfile
Was very easy to set up considering we…
Was very easy to set up considering we had not been back in the UK for a long time, and will be an excellent tool for helping to re establish our files once we return
30 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Kevin,
Thank you for your lovely review!
We're pleased to hear that you found the sign-up process straightforward. Re-establishing your credit history can feel like a daunting task, so it's encouraging to know that Checkmyfile has helped make that process easier.
Our Customer Care team is here to provide support via phone or email at every step.
Thanks again, and all the best!
Lauren
Checkmyfile
Amazing Service
Amazing Service, free for 7-days which is greatly helpful.
Many Thanks
29 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi,
We truly appreciate your fantastic review! It’s wonderful to know that you found the free trial beneficial.
Our credit report includes data from all three major, giving you the full picture of your credit health, and we're thrilled it made a difference for you.
We'd love to welcome you back in the future!
Best wishes,
Lauren
Checkmyfile
Great service
Great service. Very helpful. I would definitely recommend these people they are great at communicating via email. Thank you. Completely put my mind at easy.
29 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi,
Thank you for your kind review!
We're pleased to hear that you found our service helpful and that our email communications provided the support and reassurance you needed. Helping our members better understand their credit health and feel more confident about their financial position is exactly what we aim to do.
Thank you for recommending Checkmyfile, and we're delighted to know we were able to put your mind at ease.
Best wishes,
Lauren
Checkmyfile
I used Checkmyfile because I needed to…
I used Checkmyfile because I needed to review my credit history as part of a mortgage application. I took advantage of the 7-day free trial and was very impressed with the service.
The report was comprehensive, easy to understand and gave me a much clearer picture of the information held on my credit file. Having the information presented together in one place made it much easier to check my financial history before progressing with the mortgage.
The website was straightforward to use, and the explanations alongside the credit information were particularly helpful. The 7-day free trial also gave me plenty of opportunity to properly review everything without feeling rushed.
Overall, I found Checkmyfile to be a very useful and professional service and would happily recommend it to anyone wanting to understand their credit position, particularly before applying for a mortgage or other significant borrowing.
5 stars from me.
28 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Michael,
Thank you so much for your fantastic 5-star review!
We're really pleased to hear that Checkmyfile helped you feel more confident and prepared for your mortgage application. Bringing information from Experian, Equifax & TransUnion together in one place is all about making it easier to understand your credit history, so it's great to know you found the report clear, comprehensive and useful.
It's also lovely to hear that you found the website easy to use and that the explanations alongside your credit information helped make everything easier to follow. We're glad the 7-day free trial gave you plenty of time to explore your report and review everything without feeling rushed.
Thank you for recommending Checkmyfile to others who want a better understanding of their credit position before applying for a mortgage or other borrowing. Feedback like yours means a lot to us.
We really appreciate you taking the time to share your experience, and we'd be delighted to welcome you back in the future.
All the best,
Lauren
Checkmyfile
💯 % Fast user friendly service
Everything from start to finish was very user friendly ,fast and reliable 💯 % trusted site.
4 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi,
Thank you for your fantastic feedback. We’re really pleased to hear that you found Checkmyfile fast, user-friendly and reliable, and that you trust our service.
We're always just a phone call or email away if you have any questions about your report — we're here to support you, no matter where you are on your credit journey.
You can pop in and out of your account as and when you please, and manage your subscription online throughout your journey.
Best wishes,
Lauren
Checkmyfile
Great customer service
I asked for help in disassociating my file from a friend I had a shared account with. The team are really helpful. Communication was amazing. It felt very personal and supportive. Thank you.
28 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Catherine,
Thank you for your lovely feedback about the support you received with your financial disassociation!
We’re so pleased to hear that you found our communication helpful, personal and supportive.
We know how worrying it can be to find outdated or irrelevant data in your report, so we do our best to be as helpful as possible and keep you in the loop as we get things sorted.
Thanks so much for your support. We hope you continue to have a great experience using Checkmyfile!
Kind Regards,
Amy
Checkmyfile
Great experience
I'm really pleased to have discovered Checkmyfile.
The site is extremely clear, comprehensive and easy to navigate
My situation has meant that I have had to ask lots of questions - you get to talk to someone quickly, you are not rushed and any action taken is emailed and you are kept updated. The staff are extremely friendly and informative.
27 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi David,
Thank you for taking the time to share such wonderful feedback!
We’re delighted to hear that you’ve found Checkmyfile clear and easy to navigate, and that our team has been friendly, informative and able to support you with your queries.
We know how much every interaction with our team can make or break your experience with us, so it's great to hear that we've lived up to expectations.
We really appreciate your five-star review. Feel free to reach back out if you need our help in future - we're always here for you!
Kind Regards,
Amy
Checkmyfile
Really good platform
Really good platform. Used it for a credit check for a mortgage.
So much detail and well presented in a comprehensive report
Definitely use again.
27 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Alex,
Thank you for your lovely feedback about using Checkmyfile for your mortgage application!
We’re pleased to hear you found the report detailed, comprehensive and easy to understand. It's great to hear that we've played a part in your financial journey, and that we've left such a good impression.
We really appreciate your support and look forward to helping you again in the future!
Best wishes,
Amy
Checkmyfile
Amazing tool
Amazing tool, easy and fast way to get your proper report
17 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi there,
Thank you for your fantastic feedback!
We’re delighted to hear that you found Checkmyfile easy to use and quick for accessing your full report.
If you ever want to learn more about your credit health, feel free to check out the great guides and articles in our online Help Centre. If you need any support from the team, don't hesitate to reach out to us - we're here to help!
Many thanks,
Amy
Checkmyfile
Excellent service
Excellent service , great place to get all your up to date financial information.
Easy to subscribe and cancel if needed which nowadays is particularly hard with some companies.
Very transparent company.
27 de agosto de 2026
Opinião espontânea
Resposta da Checkmyfile
Hi Lisa,
Thank you for your excellent review!
We’re delighted to hear that you find Checkmyfile easy to use, transparent, and helpful for keeping up to date with your financial information.
It's great to hear that you've especially appreciated how easy it is to manage your subscription with us. We know that not everyone needs their full report all of the time, so making it easy to cancel and reactivate whenever best suits you is really important to us.
Thanks again for sharing your experience, and for choosing Checkmyfile!
All the best,
Amy
Checkmyfile
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