Converse Opiniões 1452

TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I Hve never felt sooo disrespected in my life about an order as I do with converse.. I made a mistake & put the wrong shipping address on my order & went back in right away to my account & changed t... Ver mais

Classificada 1 em 5 estrelas

Online besteld en direct betaald via iDeal/Wero. Ik krijg geen verzendbevestiging of track&trace nummer, wat al riekt naar oplichting. Inmiddels zijn we meer dan 48 uur verder en nog steeds niet gehoo... Ver mais

Classificada 1 em 5 estrelas

Commande qui devait arriver le 30 avril mais Converse laisse le choix à UPS de modifier la livraison sans votre consentement. Aujourd'hui mon colis est dans un UPS Access Point sans que je sache l'adr... Ver mais

Classificada 5 em 5 estrelas

J'ai eu très peur en lisant de nombreux retours négatifs. Mais, mon expérience est très positive. Pourtant, j ai très souvent des SAV importe où j'achète, j ai toujours la poisse. Ici, livraison OK et... Ver mais

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1,7

Muito mau

TrustScore: 1.5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Tutto perfetto

Scrivo questa recensione a seguito del timore che ho provato leggendo le recensioni. In data attuale non ho riscontrato tutti questi problemi. Spedizione rapida, tracciata con UPS nel mio caso, arrivata il giorno previsto. I prodotti conformi alle descrizioni, in perfette condizioni.
Sul sito web, persistono alcune problematiche, ma sono meno correlate all'acquisto e più legate all'esperienza utente, migliorabile...

13 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Pessimo

Sito molto lento e mal programmato, i link non rimandano a quanto desiderato (per esempio, desiderando assistenza e cliccando sulla mail dell'azienda, si viene rimandati semplicemente alla pagina iniziale). Ingannevole la pubblicità riguardo agli sconti. Ho fatto l'iscrizione alla newsletter per accedere alle promozioni e, a distanza di 12 ore, non ho ricevuto mail con codici sconto o informazioni utili ad ottenerne. Contattata l'assistenza mediante numero telefonico, mi si chiarisce (quasi a dire che li sconto non sarebbe più così vantaggioso) che, in ogni caso, lo sconto non è valido né su prodotti in promo (ok, ci sta), né su quelli personalizzati. Sì, vabbè...
Peccato che a desiderare le Converse è sia mia figlia... Fosse stato un mio desiderio, avrei già abbandonato l'impresa e mi sarei orientata su altro!

12 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Converse all star are the worst…

Converse all star are the worst trainers I have ever bought! Blisters after blisters since the backs are too rigid and this is from someone who has worn Dr Martens all their life. Converse response was you ordered the wrong size or wear socks (I do, converse ones!). The basic converse are fine but all stars are rubbish. Customer service attitude poor.

9 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

the pacel arrived in this country

the pacel arrived in this country, then left at an undisclosed ups access point , then returned to sender on the 18th

UPS agree it was sent back and i have informed Converse that it is clear to see that they were returned to sender but they told paypal they have proof of delivery so case closed and no refund from paypal

8 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful quality and durability

Got some boots, it's been about 6 months and they look awful. Started falling apart after just a few months. This brand has zero quality to it yet charges high prices. Avoid.

7 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam site

These are definitely a scam. Arrived today and we're a completely different weight to my usual purchase, came in a standard brown small cardboard box, shows squashed in. Did not smell like authentic converse. No tags, labels nothing!. Disgusting.. Cheap tag stuck on the tongue! Really not good. All the tracking also was from Viet Nam. This is not my usual experience when buying from converse. I know everything gets made somewhere in Asia but this has all the signs of a cheap sweatshop item.... Definitely NOT converse. Disgusted

6 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Sizing problems

I bought a UK size 4 converse sizing is different their 4 is a European size 36.5 this is 3.5 I need a converse 4.5 or 5 but they are sold out. If converse stayed with normal European sizes it would be much better for ordering especially for people with learning disabilities.

2 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

SUPER !

Ne pas se fier aux avis négatifs qui induisent les gens en erreur ! En effet, heureusement que je n'ai pas suivi ces avis car mon expérience chez Converse était SUPER agréable. Livraison très rapide, chaussures de qualité qui ont de "la gueule" très confortables comme dans des chaussons avec un service client au TOP !! MERCi et je recommande vivement le site Converse.com

22 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I will NEVER order off of their website…

I will NEVER order off of their website again. I chose apple pay as an option and it changed my shipping address. I immediately called after i hit submit and realized the address was wrong. The agent said there is no button to update shipping address which is dumb! he said instead he would cancel the order. I get an email today stating that they couldn't cancel the order and that the shoes have to get delivered and then I have to call back and give a reference number in order to issued a refund. I am literally livid. Granted...its my fault but there is not reason why they cannot update the shipping address immediately after placing an order.

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Service – Paid for Home Delivery, Lied About Delivery, No Support

I ordered from Converse and paid extra for home delivery. UPS falsely claimed they attempted delivery — but I was home the entire day. No one rang, no one contacted me, and no delivery was made.

Now the parcel is being sent to a pickup point, which I explicitly did not choose. I paid for delivery to my door, and I expect what I paid for.

Worse, customer service never responded to my message. When I called, I was told that Converse will not follow up with the delivery company. So essentially, Converse charges for a service, doesn’t provide it, and refuses to take responsibility. Completely useless.

I would not recommend ordering from this company. If something goes wrong, you’re on your own.

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Einfach verrückt haha (im positiven)

Einfach verrückt haha (im positiven)
habe Freitag 12 Uhr die Schuhe bestellt, zwei Stunden später kam die Benachrichtigung, dass die Ware versendet wurde.
Samstagmorgens um 12 waren sie dann da
so einen schnellen Versand hatte ich noch nie
die Qualität der Schuhe ist auch top wie eigentlich immer bei Converse daher habe ich absolut nichts zu bemängeln.
Für mich hat sich bisher jeder Kauf gelohnt. 😊

26 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not a good experience

My nephews shoes were sent in just their shoe box no protection from the weather etc. arrived damaged and wet.
Postage sticker and tape over the box ruined the box. So I strongly recommend not purchasing from converse if you are buying a gift. Get them from elsewhere.
Customer service were awful and said I could purchase a new pair from them with a small discount. They wouldn’t offer anything else and didn’t even care about the bad service.
Not what you would expect from a high end brand when forking out on expensive kids trainers.

25 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

SERVIZIO CLIENTI inesistente .Non è…

SERVIZIO CLIENTI inesistente .Non è stato possibile per loro modificare l'indirizzo di spedizione subito dopo aver effettuato un 'ordine . Nonostante abbia chiamato tempestivamente!
Dovrebbero dare la possibilità sul sito di modificare da soli i dati di spedizione prima di essere effettivamente spedito il pacco.
Per contro, giudizio positivo sulle scarpe che mi sono arrivate in ottime condizioni e nuove, e ho potuto effettuare facilmente il reso .

10 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

After placing my order 35420350 6/7/25 …

After placing my order 35420350 6/7/25 I received an email 9/7/25 saying Your Converse order - sorry it takes a little bit longer than expected. After patiently waiting until today 18/7/25 I called to cancel. Upon calling the advisor told me that the order was cancelled. The email was sent in error and they never took the money. It was just on hold. Absolutely disgusted and disappointed. No point buying off of these again no guarantee I’ll get my item or communication to tell me it’s been cancelled.edit email did come regarding cancellation but confirmation came after that. And still sent message in error regarding delay

18 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely the most disgraceful customer…

Absolutely the most disgusting customer service I ever had. Purchased a pair on sale for my daughter and when I received the shoes, they were extremely bulged out by over a half an inch which I took photos of and that was told to do a damage claim and they denied me saying this is normal (who the heck wears shoes that bulge out a half an inch) this is not normal and the stitching was completely off. I spent over two hours of my time on the phone with them in order to remedy this and their only solution was they cannot exchange them. I have to return them after doing a damage claim and being denied because it was not severe enough to the person behind the desk. That person should be ashamed. Even though my pictures depicted a very misformed shoe. And matched with their description of being defective without a doubt. So I have to return these shoes and hopefully they’ll price match the same sale price I paid for them to begin with on a new pair. That was thier only solution but it’s not a guarantee and whenever you buy shoes from them, you cannot simply exchange for same shoe color and size like any other company. Whatever happened to customer service certainly Converse does not pride themselves of it. They don’t stand behind their products. They do not stand behind the customer and their voice and their concerns when they receive a defective item and I assure you they will receive back these defective shoes and resell them to some other poor person. I do not recommend buying anything from them at all. I am absolutely shocked by how they treat their clients.

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service!

After viewing the bad reviews I held my breath after ordering the All Star trainers I wanted. I ordered them on Sunday, they were dispatched Monday & were delivered on Wednesday. On Monday I contacted Converse as I had given the incorrect email address. I was given my order & tracking number which I could track on Evri. The service was excellent & I love the trainers which were in the sale.
On Thursday I received an email from Aramis in customer service who had originally given me my order & tracking number. He was following it through & confirmed it had been delivered.
Brilliant customer service!

16 de julho de 2025
Opinião espontânea

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