Converse Opiniões 1452

He tenido un pequeño problema con el proceso de compra y Victoria de atención al cliente me lo ha resuelto estupendamente.
Lo recomiendo 100%

Every year, I buy a pair of converse. For the last 4 years, I have bought Converse chuck 70s as they are the most comfortable. I buy 7.5 and they have consistently been the same product but in different colours and fit well. This year, I bought a pair but the right shoe felt very tight around the toe from top to bottom. As they are the same style and size, I didn't think too much about it and didn't wear them much for a few weeks. I thought it would become more flexible with a bit of wearing in but it didn't. It must be a manufacturing fault, as the height from the base of the shoe to the top of the toe section is smaller, so it constantly squashes top of the toe and is very uncomfortable. As it is over a month since I bought them from ASOS I contacted converse. They told me that I had bought the wrong size, despite the fact that it is the same size I always buy. The discomfort from the shows has caused my foot to swell and become painful. I have had to stop wearing them as I am starting to avoid walking from the pain. Fortunately, I have switched back to my old pair of 7.5 Converse Chuck 70s, which are comfortable and it is starting to improve. Converse won't replace them, so I have wasted all that money. There is no reason why the right shoe would be have significantly less height in the toe section than the left and all of the other pairs of converse Chuck 70s. I expected that Converse would have good customer service. It is very patronising to tell me that I don't know which shoe size I am, but somehow they know. I have sent several messages to them, but they refuse to replace them.

20 % Rabatt auf Erstbestellung bei Newsletter Anmeldung, 15 % Studentenrabatt, ABER nicht auf personalisierte Schuhe, was soll sowas, entweder ich räume einen Rabatt ein oder nicht, immer diese Ausnahmen, dafür gibt es Rabatt, dafür widerrum nicht, wirklich unnötig sowas. Überdenkt mal bitte eure Vorgehensweisen beim Thema Rabatt.

Esperienza PESSIMA. Pacco mai ricevuto. Il loro spedizioniere dichiara di non avermi trovato (falso, quel giorno ero in casa proprio in attesa della loro spedizione). Nessun secondo tentativo di consegna, ha deciso di sua sponte di lasciare il mio pacco in un punto di consegna a 20 minuti da me. Chiamo il servizio Clienti, mi dicono che non riproveranno a consegnare, che sono problemi miei: se voglio vado a ritirarlo a 20 min da casa, altrimenti mi arrangio, peggio per me. Mai più!

I'm not too happy with converse website. I ordered my shoes and said it will come a curtain date. Every day the date kept on changing the date. It took a few days after the first date was shown. It also took a while for them to first take my shoes into the truck.
It could be only my experience though.

DISGUSTING! Im waiting for my refund for more than 3 weeks now, so they are using my money without my permission. Oh and the quality of their shoes is terrible.

I placed an order for two pairs of limited edition shoes.. I did receive an order confirmation on my email, but when I look up my pending orders on the converse-account it doesn’t show and when I press the button “Check Status” on the mail I received it goes directly to “Bad Request - Invalid URL”. Now.. I’m sure that this is just a technical error due to it not being registered yet. This would normally not make me concerned or question the liability of the seller when we’re talking small cooperations, but this is converse, which is the exact opposite - A big cooperation. One should think, that converse has enough money to have good tech behind them, to make sure that their customers feel safe and secure. I therefore contacted customer service, but that left me question converse even more - The person I talked with could not see anything, no orders showing when I gave her the order number, no orders connected to my email address, and the fact that she used the word “yes” every fourth word she was speaking, so annoying, so questionable.. No! Not yes.. this is so NOT cool, yes? Get straight converse, yes? Make an effort to make your customers feel secure with you, yes?, ESPECIALLY when buying items from you, yes? worth quite a lot of money, yes? And please learn English and speak clear when you’re in the business of customer service.

Converse is very questionable. I would definitely reconsider when shopping here. Choose a smaller reseller instead, their customer service is usually a lot better.

Oh, and Converse says on their own website, that if you’re doubting which size to get, buy more than one size and return the one that doesn’t fit. Now.. when I tried to do this, it says I can only buy one pair of this shoe. I mean.. What The actual F?!!

In the last 9 months I have purchased 12 pairs of Converse High Tops and Malden sneakers. You might say I’m a little obsessed. The sizes are perfect as advertised and the selection of colors are amazing. Wearing the Chuck Taylors for 40 years. Very satisfied.

CONVERSE ne suit pas ses commandes, et surtout, fait appel au pire des transporteurs: UPS.
J'ai commandé ma paire il y a 15 jours, ne la recevant pas (elle est bloquée en transit chez UPS depuis 10 jours), je contacte le service client.
On me dit qu'ils ne peuvent rien faire tant qu'ils n'ont pas reçu la paire et que UPS va la leur renvoyer. Donc, une fois de plus, UPS ne fait son taff et c'est au client d'en supporter les conséquences.

Peor imposible,no cumplen plazos y te van dando largas aún sigo esperando el pedido no tienen vergüenza..no recepcionare la entrega si es que llegan y no me compro unas ya ni entienda mas..desde luego an perdido unos clientes(yo y mi pareja)pondre todo a disposición de PayPal y que me devuelvan mi dinero lo antes posible no quiero saber nada de esta gente

Na het lezen van de reviews toch besteld (wel via Klarna) en totaal niet teleurgesteld!
Schoenen binnen 2 dagen thuisbezorgd en helemaal zoals ik hoopte.
Aanrader!

Habe mir Schuhe bestellt und leider hat die Größe nicht gepasst und ich musste sie unter großen Umständen zurückschicken.
Auf Emails wurde nicht reagiert und ich suchte mir selbst die Indormation auf der Website raus, wie man etwas zurück schickt. Jetzt warte ich seit 1,5 Monaten auf die Rückerstattung. Kam nichts. Ich meldete ein Problem über Paypal und der Fall wurde geschlossen, da sie mein Paket nicht gefunden haben.
Schon alleine, dass keiner reagiert ist schon verdächtig. Hätte ich bloß vorher die Rezessionen gelesen :(

Wow the other reviews are bad. Converse sent me a dirty pair of socks, their resolution was not to offer a replacement but to return them, their email didn't include the return label it said it would and even when returned it would take over 20 days to actually receive a refund.

Takes over a day for each reply to an email.

If you want anything Converse the options clear, don't buy direct.

ho comprato un paio di scarpe converse all star e mi sono arrivate in meno di due giorni,numero giusto e modello giusto,stupendeee😍😍😍

Ordered a pair of shoes off of the website that said they ran big. I ordered and the size I usually take. When the shoes arrived, they were actually small. My toes were all the way at the edge. I called to make a return, and the woman told me I would be fully refunded. A week later I got a refund for $10 less than what my credit card was charged for the shoes so I called the woman on the end of the line just kept saying we only give free shipping if you order over $75 and didn’t or wouldn’t respond to my situation. I will never order from there again for giving then 10 dollars for absolutely nothing

I'm very disappointed with quality of Converse shoes. 6month ago we bough shoes for our 13y old dauhter and now they tore between rober and shoe material

Compré unos converse me quedaron grandes e incómodos. Lo realmente decepcionante fue descubrir que no aceptan devoluciones ( y posiblemente cambios) Incluso cuando el producto está nuevo y sin uso. Parece que aquí el cliente debe adaptarse al zapato, y no al revés. No lo recomiendo. Hermosos los modelos, lástima que si te quedan grandes, la tienda te deja con ellos puestos... increíble atención al cliente ( nótese la ironía)Política de la empresa, informan que no es posible un cambio. Incluso cuando el producto está nuevo. No me envían el código de pedido que exige la empresa para devolución/cambio. Francamente, resulta decepcionante que una marca de esta categoría no contemple políticas mínimas de flexibilidad postventa. O sólo afecta la experiencia del cliente, sino también la percepción de la marca. Han respondido con una actitud burlona e irrespetuosa.Ests falta de profesionalismo y el incumplimiento de derechos básicos como consumidor no sólo es inaceptable, sino denunciable. Jamás imaginé que una empresa que se dedica a la atención al cliente creyera que la burla y mofa son formas aceptables de comunicación. No sólo se negaron a dar solución a un problema legítimo, sino que respondieron con una falta de respeto inadmisible. Falta de profesionalismo y ética. No recomiendo esta empresa a nadie que espere ser tratado con dignidad. Me pusieron en una situación grave de seguridad con mi correo electrónico. A/A al cliente ( política de empresa)

Ridiculous.......ordering online for US delivery and can't use a credit card or Paypal registered in the UK!!! Madness.

After buying a pair of high tops for my daughter that completely fell apart after 4 weeks I was eventually credited with vouchers that:
1 : was limited to what I could purchase with them
2: seemingly have an expire date on them
After giving up I reordered another pair to be sent a completely wrong product- returned instantly and have had to chase up my refund after 1 month to be told have to wait another 8 business days for my refund !!
Absolutely will not be using converse again.

shoes never turned up
had to fight for a refund nver gonna use there site again