Converse Opiniões 1452

I really wish I had read the reviews before ordering from Converse.com, but with such a big brand you don't really think that you need to! I placed an order which was accepted and a few hours later received an email to say that due to technical issues the order has been cancelled please place a new order so the day after i placed a second order and exactly the same thing happened my order was cancelled due to a technical issue. I called customer services and was told its because my address is to long! it was just a normal address!!! on both emails I was told that the refund would be done within 7 days I have called them today to be told that it is with the financial team so I emailed and received the following response 'Please note that this has been addressed to our financial department and they are working on it so both transactions are deleted as soon as possible, we kindly ask for your patien while this is being sorted on their end. Once they provide a result you will be notified.' I don't understand why the refund was not done straight away when no product has even been sent out as the orders were both cancelled. I am now outstanding nearly £150 that I need and I have to wait! absolutely disgraceful behavior I will never order from Converse again, but lets be honest, they are so big that i am sure they won't care anyway!!

Quality Has Declined Compared to Before. I've been wearing Converse for a long time, but the quality is not the same as it used to be. The sole is thinner, and the stitching is less precise. Very disappointing

Absolut schnelle und platzsparend verpackte Lieferung. Der Karton war nur etwas schwerer zu öffnen aufgrund der schlechten Perforation. Sonst alles optimal verlaufen. Ich hatte aber auch keine Retoure.

Die Lieferung war unglaublich schnell, damit habe ich nicht gerechnet.

Pas la bonne commande: j'ai commandé des baskets en promotion à paillettes et en taille 40. Je me suis retrouvée avec des baskets marron claires en taille 41. J'ai du prouvé que ce que j'avais reçu n'était pas la bonne commande. J'ai retourné le colis et depuis plus de nouvelle. Je pense que je ne reverrai jamais mes 60 euros. Converse site officiel à FUIR!

Delivered my order to a newsagents 2 miles away from my apartment rather than leaving it with the building concierge (which is 24hr).

So far I will give a five star rating because I have just placed my order and awaiting them to be delivered in five days time. It a pity that do many people have had such a bad experience with Converse, I’m hoping that my experience will have a happy ending so I will write another review once I receive them and let you know how I got on.

i bought a pair of the new converse knee highs and after little over a month the zipper on the back has broken beyond repair

and with seemingly no guarentee i cant get it refunded

Hurtig levering. Nem og enkel bestilling / betaling. Hvis man har noget der skal returneres er det let at få label på hjemmesiden. Retur samt eventuelt beløb der skal refunderes går også rimelig hurtigt.

Positiv oplevelse herfra

I'm sorry to see that others have had a bad experience shopping with Converse and only given 1 star reviews.
But I just HAVE to give 5 stars!!!!
As I signed up to the Converse mailing list I was given a 20% discount code to use on my first purchase. But then I was made aware I should also get a 25% discount code to use on my birthday.
I was given the 20% discount code but I never received my birthday discount code and my birthday was on the 4th of February.
I contacted Converse by email and explained my issue. They asked me to check my spam email folder and I did. But I still hadn't received my code. I contacted Converse again and they promptly solved my issue by sending me a new birthday discount code 😃
I bought myself the Converse Chuck 70 De Luxe Heeled boots in black. They are £125 but I paid £93.75 with my discount code. They are worth every single penny too!! I ordered them on the 5th of February and I received them on the 7th of February!!!
On opening the box I thought they could have been packed a little better. They were just about covered with a little tissue paper and were rattling around in the box a bit. But my Converse were still in perfect condition.
I usually buy a UK size 5 in the Run Star Hike but I ordered a size 4.5 in the Chuck 70 De Luxe Heeled boots. And I'm so glad I did. They fit perfectly. I don't own any heels but these boots are super comfortable and go with almost everything!!
My shopping experience from beginning to end was fantastic and customer services were really understanding, helpful and polite.
I will definitely be buying from Converse.com again as I want the Chuck 70 De Luxe Heeled boots in cream and white.
I'm a very happy customer 😊
Thank you Converse!!!

Attention lorsque vous demandez un remboursement, les délais ne sont pas respectés. On vous annonce 15 jours pour obtenir le remboursement, dans les faits il faut se battre pour l'obtenir et à ce jour je n'ai aucune certitude qu'il finisse par arriver...j'ai fait une réclamation au service client qui en fait une au service financier...autant dire que je ne suis pas prête de revoir mes 150 euros !

Ya no vale la pena comprar estás zapatillas ..la últimas que me compré me dejaron descalza en la calle se les calló la suela !!a las dos !!y apenas tenian unos meses ..ya es una cutre marca a precio de oro ...

Increíble que en la era de la informática no se pueda modificar la dirección de un pedido que se acaba de hacer y que aún no está gestionado, ni preparado y mucho menos enviado. Pedido 34922999.

After seeing reviews ordered one of the pairs I wanted and used PayPal to be safer. They arrived within 5 days and lovely. So ordered another pair and same thing.
Maybe just lucky but happy with service and will order again.

Net zoals de mensen hier heb ik tot het opgelost is niets goeds te melden!

Schoenen besteld, betaald en de volgende stap was “ Oeps, de pagina is verlopen! Je reinste oplichterij, geen orderbevestiging ontvangen dus ook geen schoenen . E-Mail gestuurd en gebeld antwoord is “u moet geduld hebben en als u binnen 10 dagen uw geld niet terug gestort heeft gekregen moet u weer contact opnemen” nu ik de recensies gelezen heb geeft dit niet echt een bevestiging dat dit goed moet komen en dus zal ik rechtsbijstand of een incassobureau moeten inschakelen om mijn geld terug te krijgen. Hopend dat dit niet nodig is en dat morgen mijn geld terug gestort is.

Very disappointed with Converse's customer service!
I've been waiting for nearly four months for a refund after returning a pair of shoes due to a manufacturing defect. Every week, a new excuse… but still no refund!
Their customer service is incompetent, and the management is deplorable. Given their prices, I expected a much more reliable service. Avoid at all costs!

I recently placed three separate orders directly through Converse.

The first order had defective shoes, with glue smeared all over them that wasn’t able to be cleaned off. I requested a return and sent them back.

The second order I placed was lost in transit and never arrived. They were not able to provide a replacement and the order had never even left their shipping warehouse. They issued a refund and it has not been received after two months.

The third order was fine, but it took them SIX WEEKS to process my first refund for l the defective shoes I returned.

Converse is not an ethical company and I did not have a great experience with them.

Uncomfortable and unpractical. First pair I ever wore. Feels like I'm stopping on pavement. Save your money and your knees.

Habe bei einer Aktion (Billie Eilish) Schuhe personalisiert. Paket kam aber nie an. Der Zusteller war laut Sendungsverfolgung nicht mal da gewesen. Nach zwei Wochen erhielt ich zwar das Geld zurück, aber eigentlich wollte ich ja die Schuhe. Kundensupport ist katastrophal. Mehrfach die Zusage bekommen man kümmere sich drum, aber nichts ist passiert. Dann gesagt bekommen ich solle neu bestellen - ist aber nicht möglich, da die Aktion ja schon abgelaufen ist. Der Support scheint nicht so viel Ahnung vom Shop zu haben.
Das ganze zieht sich jetzt schon seit Wochen, aber nichts tut sich. Werde bei dem Shop eher nicht mehr bestellen. Schade, die Aktion fand ich eigentlich ganz gut.

Ho acquistato un paio di scarpe che credo si chiamino da basket.Colore taupe.Tutto e' andato bene: mi hanno consigliato una mezza misura in meno,ed il consiglio era ok. Anche la consegna e' andata bene,xké ormai il corriere mi conosce,e neanche sono scesa:ha messo il pacco dentro la busta che gli ho sceso dal II°piano.Volevo pero'dire una cosa a tutte queste marche che da un pò fanno scarpe da basket AFFUSOLATE:guardate che io nn ci devo andare al ristorante o teatro!Le scarpe mi servono per stare comoda, e camminare per ORE.A me interessa di non soffrire, e non che il piede sembri affusolato!Voi nn siete l'unica marca che sta facendo questo.O e' che tutti gli altri adesso hanno i piedi che terminano a punta, oppure c'e' questa credenza erronea che le scarpe affusolate venderanno di più(come la lattina ora creata affusolata di quella famosa bibita). Fin quando le scarpe continueranno ad essere così non ne comprerò più, di nessuna marca che sia !

Servizio di assistenza al cliente pessimo. Ho fatto un ordine online sul loro sito, dopo altri precedenti , andati a buon fine. Scopro che non mi verrà consegnato, perchè il corriere POSTE ITALIANE non ha trovato il mio indirizzo (quando sul mio account è chiaramente indicato e completo), da una mail dove mi dicono che procederanno al reso senza richiesta di ulteriori info da parte mia. A mia chiamata al Customer Service mi dicono di chiamare POSTE ITALIANE, perchè il pacco risulta consegnato in un hub di PI nel paese vicino. Trovo indecente che sia il cliente a doversi interessare per recuperare un pacco che loro non sono riusciti a consegnare e già pagato. Senza contare che l'informazione via mail differisce da quella ricevuta dall'assistenza al telefono. Sto provando a contattare PI senza esito perchè non mi risponde nessuno...