I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Ver mais
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Leia as opiniões dos outros
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Ver mais
A empresa respondeu
Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Ver mais
A empresa respondeu
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informações de contacto
PO BOX 260, 4108, Archerfield BC, Austrália
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Donna was very quick and efficient in…
Donna was very quick and efficient in assisting me with updating my order information. Thank you again!

Resposta da Culture Kings
Address Change w/ Gabby
Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

Resposta da Culture Kings
I had accidentally ordered the wrong team.
I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for sure be ordering more hats from Culture Kings with this in mind and recommend to anyone looking for a slick cap.

Resposta da Culture Kings
I would like to say that Team Cultre…
I would like to say that Team Cultre Kings have one of the best customer service representative (Gabby). She called back and advised that she will amend my order without any issues. So i would say a big thank you to Gabby.

Resposta da Culture Kings
Top tier customer service
Marleyah was an absolute legend helping me switch up my shipping address. Super polite, efficient, and great to deal with.

Resposta da Culture Kings
Donna was concise and prompt with her…
Donna was concise and prompt with her response to my request. 10/10

Resposta da Culture Kings
I accidentally selected the wrong size…
I accidentally selected the wrong size for an item and didn’t notice until after I had purchased the order. I got in contact and the lovely Gabby helped me out and did what she could to fix it for me so I didn’t have to cancel the order and reorder as I was limited on time! She was incredibly helpful and efficient, her communication was excellent and her friendly attitude made the whole experience much better!

Resposta da Culture Kings
Great Customer Service
Donna was absolutely amazing! She went above and beyond to help me with my order and was so friendly, helpful and quick throughout the whole process. She made what could have been a stressful situation so easy and managed to get everything sorted for me quickly. I’m so grateful for the help. 😊

Resposta da Culture Kings
Ask to exchange my size and it got done…
Ask to exchange my size and it got done within minutes thanks to Donna

Resposta da Culture Kings
Ailean is extremely helpful and very…
Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏

Resposta da Culture Kings
Gabby was help full and I’m happy with…
Gabby was help full and I’m happy with her helo

Resposta da Culture Kings
I chose the wrong size
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

Resposta da Culture Kings
Gabby helped me update my shipping…
Gabby helped me update my shipping address with ease!

Resposta da Culture Kings
Gabby was wonderful you’re the best and…
Gabby was wonderful you’re the best and the quick response customer service was amazing thanks a bunch

Resposta da Culture Kings
Order Address Change
I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

Resposta da Culture Kings
I put my address wrong and it was…
I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

Resposta da Culture Kings
Gabby took care of my request quickly…
Gabby took care of my request quickly and professionally

Resposta da Culture Kings
Ben was very helpful with my inquiry
Ben was very helpful with my inquiry

Resposta da Culture Kings
Many thanks to Gabby👏🏻👏🏻
I just wanted to say thank you to Gabby for handling my order. I had ordered in the wrong size and luckily enough gabby had grabbed my order before it got shipped😝😝 thanks again gabby! Look forward to giving these trackies to my partner❤️

Resposta da Culture Kings
Gabby was really helpful
Gabby was really quick providing a response and fixing an issue with my order. I truly appreciate her support. This is my first time ordering through this site and hope to continue in hopes I like the product as much as I like Gabby=)

Resposta da Culture Kings
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