Culture Kings Opiniões 

5862
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Ver mais

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Classificada 5 em 5 estrelas

Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Ver mais

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Classificada 5 em 5 estrelas

I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Ver mais

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Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5862)

1732 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional Customer Service

A HUGE thank you to Donna for being absolutely amazing! I had accidentally ordered two medium hoodies when I actually needed one medium and one large, and although she explained that requests like this don’t always go through, she went above and beyond to help me and had everything sorted in less than 24 hours!

Donna was incredibly quick and helpful and made the entire experience completely stress-free. I’m genuinely so grateful for the effort she put into helping me, especially considering this type of request isn’t always possible.

Thank you so much, Donna! Your customer service was honestly amazing, and I really appreciate you going above and beyond to help me! 😊

26 de agosto de 2026
Opinião espontânea
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Resposta da Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Classificada 5 em 5 estrelas

I had a few issues with the order

I had a few issues with the order, Donna from
Customer service was amazing, she was able to help me with change the size, next time I will need to check the size before ordering. Donna was able to solve the issues within 24 hours.

25 de agosto de 2026
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Resposta da Culture Kings

We’re so grateful for your feedback. Thanks for taking the time!

Classificada 5 em 5 estrelas

Great customer service

Great customer service, fast and very helpful. Thank you especially to Gabby :D

25 de agosto de 2026
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Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

Classificada 5 em 5 estrelas

I had made an error with the shipping…

I had made an error with the shipping address, and I was blessed to have Gabby receive my request to update the address before my order was shipped. She responded to me in a timely manner and was super helpful and nice through the whole process.

23 de agosto de 2026
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Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 5 em 5 estrelas

Address Change w/ Gabby

Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

25 de agosto de 2026
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Resposta da Culture Kings

Thanks for sharing your experience with us! We're honored.

Classificada 5 em 5 estrelas

I had accidentally ordered the wrong team.

I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for sure be ordering more hats from Culture Kings with this in mind and recommend to anyone looking for a slick cap.

24 de agosto de 2026
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Resposta da Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Classificada 5 em 5 estrelas

I would like to say that Team Cultre…

I would like to say that Team Cultre Kings have one of the best customer service representative (Gabby). She called back and advised that she will amend my order without any issues. So i would say a big thank you to Gabby.

24 de agosto de 2026
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Resposta da Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Classificada 5 em 5 estrelas

Top tier customer service

Marleyah was an absolute legend helping me switch up my shipping address. Super polite, efficient, and great to deal with.

25 de agosto de 2026
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Resposta da Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Classificada 5 em 5 estrelas

I accidentally selected the wrong size…

I accidentally selected the wrong size for an item and didn’t notice until after I had purchased the order. I got in contact and the lovely Gabby helped me out and did what she could to fix it for me so I didn’t have to cancel the order and reorder as I was limited on time! She was incredibly helpful and efficient, her communication was excellent and her friendly attitude made the whole experience much better!

24 de agosto de 2026
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Resposta da Culture Kings

Thanks for the 5 stars! ⭐ We’re stoked you had a great experience!

Classificada 5 em 5 estrelas

Great Customer Service

Donna was absolutely amazing! She went above and beyond to help me with my order and was so friendly, helpful and quick throughout the whole process. She made what could have been a stressful situation so easy and managed to get everything sorted for me quickly. I’m so grateful for the help. 😊

25 de agosto de 2026
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Resposta da Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Classificada 5 em 5 estrelas

Ailean is extremely helpful and very…

Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏

23 de agosto de 2026
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Resposta da Culture Kings

We really appreciate the feedback! Thanks for shopping with us! 🖤

Classificada 5 em 5 estrelas

I chose the wrong size

I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

22 de agosto de 2026
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Resposta da Culture Kings

Thanks for the awesome review! So glad you had a great experience! 👑

Classificada 5 em 5 estrelas

Order Address Change

I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

21 de agosto de 2026
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Resposta da Culture Kings

We really appreciate the feedback! Thanks for shopping with us! 🖤

Classificada 5 em 5 estrelas

I put my address wrong and it was…

I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

19 de agosto de 2026
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Resposta da Culture Kings

Thanks for the review! We’re so happy to hear you had a great experience and hope to see you again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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