Culture Kings Opiniões 

5867
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rect... Ver mais

Classificada 5 em 5 estrelas

I have a had a great experience with Culture Kings. I placed an online order and forgot to remove an item from my basket before checking out. The moment I realised I emailed their customer se... Ver mais

Classificada 5 em 5 estrelas

I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5867)

1741 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer Service

Gabby made my experience really nice and easy! After I sent in my inquiry, she was quick to help get my address changed and made the whole process smooth and stress-free. I really appreciate her helpfulness and great customer service. Thank you, Gabby!

17 de agosto de 2026
Opinião espontânea
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Resposta da Culture Kings

Really appreciate you leaving a review. Thank you!

Classificada 5 em 5 estrelas

Ailean fixed my purchase error really…

Ailean fixed my purchase error really quickly without having to ask me a million questions. What I thought would be really hard to render. Can't express enough how thankful and happy I am with Aileen's assistance

15 de agosto de 2026
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Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 5 em 5 estrelas

Alphonsine was SUPER quick with her…

Alphonsine was SUPER quick with her response and help and I appreciate it more than you could know! Thank you so much!!

14 de agosto de 2026
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Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

Classificada 5 em 5 estrelas

Recieved faulty snapback hats but Gabby…

Recieved faulty snapback hats but Gabby was very accommodating and helped me with everything to make sure i was happy with outcome. She was awesome!!

13 de agosto de 2026
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Resposta da Culture Kings

We’re so grateful for your feedback. Thanks for taking the time!

Classificada 5 em 5 estrelas

Customer service

Made a mistake when ordering online so I rang up the help desk. Alphonsine helped me fixed my order. She was super quick! Lovely customer service!! 10/10 no fuss and stress free

14 de agosto de 2026
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Resposta da Culture Kings

Thanks for sharing your experience with us! We're honored.

Classificada 5 em 5 estrelas

Gabby was awesome to resolve my address…

Gabby was awesome to resolve my address details it was such an easy process. Fantastic communication and positive. I wouldn’t hesitate to contact and communicate with Gabby again or anyone else.
Thank you have a great day
Regards
Essac

14 de agosto de 2026
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Resposta da Culture Kings

So happy Gabby was able to help! Huge thanks for the review — hope to see you again soon!

Classificada 5 em 5 estrelas

Fast response when it comes to customer…

Fast response when it comes to customer service placed an order had the wrong address Gabby helped me and was able to get it situated. Really appreciate the quick turnaround love your products 💕

13 de agosto de 2026
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Resposta da Culture Kings

We're so glad Gabby helped you out! Thank you for the review! We can't wait to have you back! 🔥

Classificada 5 em 5 estrelas

I ordered my daughter the wrong size in…

I ordered my daughter the wrong size in a jumper and emailed for a change before it was shipped out! Gabby replied to me and said she would do her best to get it sorted for me and explained it can be difficult to do! But she done it for me and pulled it through she was so lovely 🥰

13 de agosto de 2026
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Resposta da Culture Kings

Love to hear this, I'm glad Gabby was able to turn your experience around! Thanks so much for the review! 🙏

Classificada 5 em 5 estrelas

Had an issue with an accidental double…

Had an issue with an accidental double order and Gabby was right onto it cancelling the second order and putting through a refund… saved me the headache of being a silly goose

13 de agosto de 2026
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Resposta da Culture Kings

Thanks so much! We're grateful for your kind words and support.

Classificada 5 em 5 estrelas

Easy change on phone

Was way easier doing the change to order over the phone and had a awesome customer service lady alphonsine that changed it all over in a matter of minutes. I had been on website trying to do on line was half hour and got no were. Should gave just rang in the first place.

12 de agosto de 2026
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Resposta da Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Classificada 5 em 5 estrelas

Customer Service far exceed anything Ive seen

Paid with apple pay. For some reason it automatically paid and confirmed for me without me checking the information and it sent the purchase to my old address!

I submitted a form thru email thinking it would take a couple days and might be too late but Gabby at the your team within 5 minutes caught it and changed it for me! I couldnt be more surprised and grateful for the quick response. Now I dont have to deal with my old terrible landlord or worry about it getting stolen! Thanks so much for gabby and her quick work that I felt really comfortable buying from you guys again knowing your customer service is very streamlined and fast! Thanks again!

11 de agosto de 2026
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Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

Classificada 5 em 5 estrelas

Address Change

I had to change the address due to system error and Gabby was very helpful, change it for me with no trouble and replied fast.

12 de agosto de 2026
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Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

Classificada 5 em 5 estrelas

I was really impressed with the help I…

I was really impressed with the help I got from the support team. I needed to change the order before it got sent out and had some confusion about sizing. Gabby was quick and efficient and gave me some great advice and able to make changes for me in time. Effortless support and very happy Customer. Thank you.

12 de agosto de 2026
Opinião espontânea
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Resposta da Culture Kings

This is such a glowing review, thank you! We'll be sure to pass this on 🙏

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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