D1 Milano Opiniões 

In occasione dello smarrimento di una vite che teneva unito bracciale alla cassa ho contattato l'assistenza e mi ha risposto Niccolò. Oltre ogni aspettativa, assistenza fantastica e lui super gentile, mi ha spedito la vitina in meno di 24 ore e risolto il problema subito.

I would like to extend my deepest gratitude for the exceptional service I have received. From the very beginning, your professionalism, attention to detail, and swift assistance have exceeded my expectations.

Not only was the communication clear and supportive, but every step of the process reflected your company’s genuine care for its customers. It is rare nowadays to encounter such dedication, and I truly appreciate the way my request was handled with courtesy and efficiency.

Without hesitation, I rate your service with 5 shining stars and I will gladly recommend your company to others. Please accept my sincere thanks for your outstanding commitment to excellence.

Yours faithfully,

The support I received in occasion of a damage to te clasp of an ultra thin watch due to a my mistake fitting the bracelet had been excellent and super fast.
Above all expectations.
Thank you very much!

Sono cliente dagli albori di questo marchio e ora lo è pure mio figlio.
D1 MILANO è senza dubbio una grande realtà nel panorama Orologiero Italiano e Internazionale con al suo interno persone capaci a pronte ad accompagnarti nell'acquisto.
Il servizio clienti sempre al Top, pronto a rispondere a qualsiasi esigenza.
Essendo un appassionato per noi è molto importante, complimenti!

V.B.

Best watch
Elegant to wear everyday with formal or casual outfits. Ultra thin really light watch and I’m in love with it

Exceptional service from start to finish—professional, responsive, and transparent. Their team provides clear, accurate answers with detailed explanations, and they honor every promise and policy listed on their website, especially when it comes to returns and refunds. A brand that truly stands by its word.

Todo correcto el pedido llega en el tiempo que se indica y en perfectisimo estado.
Además me encantan sus diseños.

Amazing loved the service and watch stay blessed

The D1 Milano team is professional and quick in responding to customer inquiries. They always explain things clearly and treat customers with great respect. They do everything they can to make sure the customer is satisfied. They are honest and reliable when handling complaints, orders, cancellations, or returns. I have contacted them many times for different situations, and each time I was impressed by their helpful and respectful service. Thank you, D1 Milano, for your excellent customer support.

Special thanks to Niccolò for the outstanding support and professionalism.

I purchased the D1 Milano Ultra Thin model, and it’s truly an amazing watch.
It gets a lot of compliments thanks to its sleek design. The ultra thin build makes it incredibly lightweight and comfortable.
In terms of design, quality, and comfort, it definitely deserves 5 stars for its price-performance ratio.

La qualità dei prodotti non è minimamente paragonabile al loro prezzo di acquisto, un orologio pagato 380 euro che ha infiltrazioni d’acqua dopo una doccia di un minuto in piscina ( dunque acqua fredda) non è accettabile. Su ig non rispondono mai, servizio clienti lentissimo sulle mail.

Montre élégante et abordable.
Service clientèle au top. Après une erreur de gravure, remplacement de la montre depuis la Hollande en 24h.
Merci à Maria pour sa gentillesse et son efficacité

I ordered replacement strap, they forgot to include the pins. Got back to me on the same day and free express delivery for the requested item. 10/10

I’d like to thank you for quick response, and managing to solve issue I had. Company has very professional approach with customers, I will be happy to purchase another timepiece.

Amazing service

Here's a polished version of your review:

---

I truly love the product! However, the after-sales service in Hong Kong, specifically at the Crown Hour store in Causeway Bay, is terrible. The two staff members were unprofessional and made teasing remarks, stating that their service was free of charge and that I didn't need to pay for it.

Very good management and attention, 100% sure I will buy a watch from you again.

The service was excellent and I really loved it.

Cortesia gentili e velocissimi nell'offrire assistenza e risoluzione al problema da me posto. Difficile trovare di questi tempi un'assistenza pratica e veloce senza inutili perdite di tempo.
Veramente complimenti e grazie particolarmente a Nicolò.

Ho acquistato un orologio D1 Milano e ne sono rimasta davvero colpita. Il design è elegante e moderno, curato nei minimi dettagli. Stile e comfort sono racchiusi nei prodotti dell'azienda! Servizio clienti impeccabile, sempre gentile e disponibile. Consigliatissimo!