Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Ver mais
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Leia as opiniões dos outros
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Ver mais
A empresa respondeu
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Ver mais
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Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Informações de contacto
Unit 10C, DL15 8RA, Crook, Reino Unido
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,7
Excelente
515 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Efficient and rapid service
Efficient and rapid service. Arrived when expected. Thank you.
30 de maio de 2024
Resposta da Direct Drainage
Thank you very much for your 5* review! We are so glad you had a positive experience shopping with us :)
I had to chase delivery after four days…
I had to chase delivery after four days to find it was waiting to be collected by Royal Mail. I have cancelled the order and ordered overnight with Binders. This is very unusual as we have always had really good service.
30 de maio de 2024
Resposta da Direct Drainage
Hi Douglas, thanks for your feedback, we have looked into this and found the problem was on our end with royal mail. Your order was in stock and ready to go but failed to be collected by Royal Mail. This has now been resolved so any orders going forward which are in stock should leave us the same day if ordered before 4pm. For better tracking info we suggest sticking to DPD Next Working Day Delivery. We hope you can give us a better review on your next order :)
Trustworthy reliable service good…
Trustworthy reliable service good prices and delivered on time.
28 de maio de 2024
Resposta da Direct Drainage
Thanks for your review Pete, it means a lot.
Great service
28 de maio de 2024
Resposta da Direct Drainage
Thank you very much for your review, it helps us a lot :)
Resposta da Direct Drainage
Thank you for taking the time to leave a review, it means a lot :)
Resposta da Direct Drainage
Thank you for taking the time to leave a review, it means a lot :)
Pump ordered and delivered next day
Pump ordered and delivered next day. All up and working so a great service
28 de maio de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
They had the parts I needed at good…
They had the parts I needed at good price. Delivery was very quick and just when they said it would be.
28 de maio de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Extremely helpful…
Direct Drainage were extremely helpful when there was a problem with the delivery company, shipping another item immediately.
28 de maio de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
it was very swift in coming and does…
it was very swift in coming and does what it says
7 de maio de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Delivery let down
Product was fine, as described and well packed.
Delivery was not, DPD delivery person did not even attempt to deliver to me on the Saturday that I had paid for and also didn't drop off at the nearest collection shop until after 5pm the next day.
4 de maio de 2024
Great Products with a quick delivery.
Parts ordered with a exceptionally quick delivery, customer very happy.
29 de abril de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Very helpful .need advice they gave it.
8 de abril de 2024
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Resposta da Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Delivery was prompt and earlier than…
Delivery was prompt and earlier than expected.
5 de abril de 2024
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