Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Ver mais
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Ver mais
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Informações de contacto
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Estados Unidos da América
- +1-888-403-1425
- www.dreamlines.com
1,2
Muito mau
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DARLENE WAS MOST HELPFUL IN PLANNING…
DARLENE WAS MOST HELPFUL IN PLANNING OUR UPCOMING CRUSIE FOR ME AND MY WIFES 20TH ANNIVERSARY..
HIGHLY RECOMEND DREAMLINE
23 de janeiro de 2019
Opinião espontânea
Very helpful!
Angela did a great job booking my first cruise with me, but I was thinking I would have gotten a better rate with a travel agent, like Dreamlines, verses booking it myself. Angela gave me the exact same price as if I were to book the cruise by myself.
23 de janeiro de 2019
Opinião espontânea
Resposta da Dreamlines
Thank you for taking the time to review Dreamlines. While our prices are typically lower than the cruise line direct and other travel agencies we always offer our "best price guarantee" to ensure that special customers like you always pay the lowest rate available.
In addition to our best prices, it's our legendary Dreamlines service that is sure to make you feel special! Our goal is to earn your business today and continue to be your agency of choice each and every day into the future.
Warm regards,
The Dreamlines Team
The agent was very Knowledgeable…
The agent was very Knowledgeable respectful great communication, And very in tune with topic that hand. I would highly recommend him
21 de janeiro de 2019
Opinião espontânea
Awesome assistance by Maggie!
21 de janeiro de 2019
Opinião espontânea
Resposta da Dreamlines
Dear Ms. Collins,
Thank you for taking time to give us feedback on your "awesome" experience with Dreamlines. While we always strive to provide 5-star service it seems that we came up just a bit short. Please advise your cruise expert or a member of our management team if there is anything else we can do to better assist you in making your cruise buying experience great!
Warm regards,
The Dreamlines Team
Silvia was awesome
19 de janeiro de 2019
Opinião espontânea
Gueslyn was the representative that II…
Gueslyn was the representative that II have been working with. She is truly wonderful. She is very knowledgable and friendly and definetly an asset to your company.
15 de janeiro de 2019
Opinião espontânea
Resposta da Dreamlines
Thanks for your kind note and comments regarding your cruise consultant. We are thrilled to hear that you received wonderful service and happy to have you as an important part of the Dreamlines family.
Bon voyage,
The Dreamlines Team
Representative was informative and…
Representative was informative and professional.
10 de janeiro de 2019
Opinião espontânea
Agent was very helpful and quick to…
Agent was very helpful and quick to return information.
9 de janeiro de 2019
Opinião espontânea
I had Angela as my cruise consultant…
I had Angela as my cruise consultant and she made the whole process easy.
8 de janeiro de 2019
Opinião espontânea
Resposta da Dreamlines
Thank you for your positive comments regarding your cruise consultant.
Bon Voyage,
The Dreamlines Team
Diana was great
Diana was great, covered everthing I needed to know.
8 de janeiro de 2019
Opinião espontânea
Resposta da Dreamlines
Ms. Rodriguez,
Thank you for entrusting Dreamlines and thrilled that you had a great experience with your cruise consultant. Our team of dedicated cruise experts pride themselves in providing great service.
Happy cruising,
The Dreamlines Team
Ruben was wonderful
Ruben was wonderful! Everything’s was addressed in a timely matter. Would recommend using him.
31 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Ashley,
Thank you for your kind comments on the service you received from your Dreamlines cruise consultant. Your recommendation is so important to us and an incredible complement.
Wishing you a very happy new year filled with good health, happiness and lots of cruises!
Warm regards,
The Dreamlines Team
I have been looking for a trip for a…
I have been looking for a trip for a minute at last minute....Thanks Silvia for all your help...When I called and left messages, you called back within reason....Thanks.
28 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Dear Ms. Williams,
Thank you for you kind comments as we strive to serve important travelers like you in a fast and efficient manner. Wishing you a wonderful cruise vacation.
Warm regards,
The Dreamlines Team
Michelle made this process effortless…
Michelle made this process effortless for me!
28 de dezembro de 2018
Opinião espontânea
Didn’t get my call Back that was promised.
She got us a good room and told me she would call me on the following Monday. It’s been a week from that and still nothing!!!!! My friend who cruises frequently told me she should have helped me get my luggage tags and all that. Now I’m in a panic. We leave out of town tomorrow. Now I’ll have to drive 30 miles in to town to get all this done unless the help line helps me. Funny how when you call to book they pick right up. When you call to resolve something you are on hold forever, which gives me plenty of time to write this.
24 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Dear Ms. Hancock,
Thank you for advising us of your concerns. A member of the management team did reach out to you as well as your cruise consultant and we understand that all of your concerns were addressed and your were provided with everything you needed for your cruise. You are VERY important to us and part of the Dreamlines VIP family!!!
We strive to provide 5-Star service each and every day as we are open 7 days a week with the exception of a limited number of major holidays. When you called on December 24th, our offices were closed (at 3pm ET) due to the holiday.
We hope you had an incredible cruise vacation and look forward to serving you again with our Dreamlines 5-Star service, expert advise, and exceptional value, making cruise booking experiences smooth, fun and easy!
Happy New Year,
The Dreamlines Team
Cruise
Sunny have been very helpful and has met every request needed while providing good customer service!
22 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Ms. Syndor,
Thank you for taking the time to rate the service received from your Dreamlines cruise consultant. We always strive to provide 5-Star service and it appears we came up just a little bit short.
If there is anything we can do to improve, please do not hesitate to contact a member of our management team.
Warm regards,
The Dreamlines Team
The attention is awesome
The attention is awesome.
Darlene gave me the best attention that I have on my life.
Tks
17 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
So happy to hear that you received great attention. We pride ourselves in providing great service and always treat each important customer with the attention they deserve.
Thank you,
The Dreamlines Team
We couldn’t have asked for a better or…
We couldn’t have asked for a better or easier booking experience!
16 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Calab and Kristi,
We really appreciate your kind comments and we strive to make booking cruises easy, fun and always offer an exceptional value.
Look forward to serving you again and know that we are here to serve you long into the future for all of your cruise travel needs.
Warm regards,
The Dreamlines Team
Patience
Sylvia was very patient with me,that made it easier to finish the process!!!
14 de dezembro de 2018
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.