Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Ver mais
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Leia as opiniões dos outros
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Ver mais
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Ver mais
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Informações de contacto
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Estados Unidos da América
- +1-888-403-1425
- www.dreamlines.com
1,2
Muito mau
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tamara was so accommodating & knew all…
Tamara was so accommodating & knew all of the in & outs of cruise travel. She booked us a super cruise.
Rex Baldwin
12 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Mr. Baldwin,
Thank you for the kind comments on the service of your cruise consultant! The Dreamlines difference starts with our cruise experts and we are thrilled that you received super service. You are very important to us and we look forward to being your cruise agency for all of your future travel needs.
Happy cruising,
The Dreamlines Team
We couldn't ask for an easier booking.
We couldn't ask for an easier booking.
Thank you!
11 de dezembro de 2018
Opinião espontânea
We could not ask for an earlier booking.
11 de dezembro de 2018
Opinião espontânea
Greatness!
The experience overall was great . Staff were very pleasant and they right there for you when needed assistance.
10 de dezembro de 2018
Opinião espontânea
Excellent service for booking help
10 de dezembro de 2018
Opinião espontânea
Excellent customer service
Excellent customer service. Very easy to talk to and attended to our necessities. We were shown many options and arrived at a very good conclusion. They oriented us with documentations ect.... overall very informative and helpful. Looking forward to going on the trip to then again writing another review.
9 de dezembro de 2018
Opinião espontânea
Excellent customer service
Excellent customer service. Tamara is great who helped to get the reservation done and went above and beyond to make our trip hasslefree. Good job. I would highly recommend this company and great resources they have.
7 de dezembro de 2018
Opinião espontânea
The trip was made very enjoyable
The trip was made very enjoyable, by all the staff. We really enjoyed our time with Gate1. Visiting places we would never have gone too. Would use them again.
6 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Dear Ms. Frackiewicz,
It appears that you reviewed Gate1 and we are Dreamlines. Hope you will take another look and update your review. At Dreamlines we always strive to provide 5-Star service and gain the top rated reviews.
Please let us know if there is anything we can do for you and look forward to serving you with our legendary service in planning your cruise vacation.
Warm regards,
The Dreamlines Team
There are no words to explain how…
There are no words to explain how simple you make it for us to book our trip thank you ever so much
5 de dezembro de 2018
Opinião espontânea
Sunny was great a very helpful!!
5 de dezembro de 2018
Opinião espontânea
Carlos was excellent
Carlos was excellent. Difficult time of the year to find a cruise over New Years. He spent a lot of time looking and found one that was available and fit our criteria. Great follow up.
3 de dezembro de 2018
Opinião espontânea
I was unable to book my cruise…
I was unable to book my cruise reservations on my own. Therefore, I called the toll free number. The representative was able to tell me why the online registration was not working. She assisted with booking the reservation for my family.
3 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Dear Tina,
Appreciate you taking the time to provide us with your feedback. We are constantly working to improve our services both online and offline. We are happy to have been able to personally serve you and thank you for entrusting us with your vacation plans.
Wishing you a wonderful cruise,
The Dreamlines Team
I waited on hold for 15-20 min n…
I waited on hold for 15-20 min n another travel agency called me so I went w them..ty
3 de dezembro de 2018
Opinião espontânea
Resposta da Dreamlines
Juliet,
Thank you for taking the time to provide us with valuable feedback.
We are saddened that we were unable to serve you in a timely manner and know that waiting on hold was frustrating. We pride ourselves in providing excellent service and in this case we failed you. On behalf of the Dreamlines Management Team, we are sorry to have lost your cruise booking. Your concerns have been addressed with management and we recently added additional cruise experts to the team to ensure that hold times are kept to a minimum and that we serve each and every customer in a timely fashion and with 5-star service. We hope to gain your future trust and to serve you in the future.
Happy holidays,
The Dreamlines Team
High satisfaction
Service was friendly and competent, easy accessibility, fast processing
29 de novembro de 2018
Opinião espontânea
Michelle was amazing
Michelle was amazing. Great customer experience.
28 de novembro de 2018
Opinião espontânea
Resposta da Dreamlines
Bobby,
Thanks for your rave reviews regarding the service you received from your personal cruise consultant. It is truly a pleasure providing our customers with great service and appreciate your business.
Wishing you an amazing cruise,
The Dreamlines Team
Auckland, here we come!
Andrew Brett is our travel consultant and he has helped us navigate our cruise to New Zealand and Australia for our wedding anniversary. Brett took care of everything for us. We are all set and ready to explore these two countries while cruising with Cunard.
28 de novembro de 2018
Opinião espontânea
Resposta da Dreamlines
Ms. Robinson,
Thanks for your comments on your personal cruise consultant and so happy to have been a part of the planning of your upcoming wedding anniversary! We will be here every step of the way and want to wish you congratulations and a wonderful cruise vacation celebration.
Warm regards,
The Dreamlines Team
We will have a good time with you guys…
We will have a good time with you guys we look forward to seeing you soon
26 de novembro de 2018
Opinião espontânea
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