Dreamlines Opiniões 

229
•
TrustScore: 1 em 5

1,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Ver mais

Classificada 1 em 5 estrelas

Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Ver mais

Classificada 1 em 5 estrelas

Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Ver mais

Classificada 1 em 5 estrelas

Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Ver mais

Informações sobre a empresa

  1. Agência de cruzeiros
  2. também em
  3. Agência de viagens

Informação fornecida por diversas fontes externas

Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!


Informações de contacto

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Muito mau

TrustScore: 1 em 5

229 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(229)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Michelle Lavy was gr8!

Michelle Lavy was gr8!! We have never bn on a cruise before,she did so well working with me&all my questions..I asked her to call me back&she did..I finally made a choice&she did so well working&explaining things for me..truly helped me alot!!

6 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Very good

Very good. The lady that worked with me did everything in her power to get the best deal out there at the time. Many thanks to Gueslyne ask for her she was awesome.

6 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

our agent Lori was awesome in making…

our agent Lori was awesome in making all of our reservations. there are over 20 of us going. I was having alot of trouble getting everybody together but -Lori took control making it easy to do business and getting us such a great rate. even managed to get us a drink package ard spending credit and everybody was super excited about this! I will always book with her in the future!

2 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing First Experience!

Darlene S. has been such a blessing to work with. She has been nothing but attentive, responsive and really strived to provide a lot of info, so as a consumer, you feel you are making sound educated decisions for travel with confidence. I mentioned it was important make this a great experience my husband, since it was his first cruise (so we can cruise more in the future!!), while for me it was about value. Darlene was sensitive to both our needs. I can confidently say I will be using Dreamlines and Darlene in the future!!! Thank you for an exceptional experience.

1 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

The best services!

The best services!
The customer service helped me in a few minutes to book a cruise on the same ship level to stay close with my friends during vacation.

1 de novembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Almost 5

I would have given Lori a 5 star except she did not go over flight plan with me and the one she booked was not acceptable to me.

1 de novembro de 2018
Opinião espontânea
logótipo da Dreamlines

Resposta da Dreamlines

Joann,

Thank you for taking the time to provide your honest feedback. We have used your comments to better train our agents to ensure that all information is reviewed with our valued customers. It is always our intention to provide our legendary Dreamlines 5-Star service and in this case we came up short. Know that we are here to continue to serve you ensuring that you have an outstanding cruise vacation.

Appreciate your time and warm regards,

The Dreamlines Team

Classificada 5 em 5 estrelas

Great service!

From the day that I first contacted our travel consultant it's been an awesome experience. She constantly keeps in contact and keeps me updated. She is fantastic with bookkeeping, etc, making our vacation planning a breeze!

1 de novembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Great service and help

Great service and help. There was a slight issue with the price shown online and what was actually being charged but it was taken care of in timely manner and i was compensated for the inconvenience. Any and all questions i have given there was a knowledgeable answer for. Very happy thus far with my experience over the phone. Am awaiting the cruise now. Cant wait for that experience

31 de outubro de 2018
Opinião espontânea
logótipo da Dreamlines

Resposta da Dreamlines

Dear Xavian,

Thank you for your note and for expressing your concerns regarding price. Our pricing is provided by our cruise line partners. While our website is updated regularly, in this case, the cruise line increased the fare and the increase was yet to be reflected. Prices are subject to change until deposited. We also offer a best price guarantee to ensure that each customer receives great value each and every time.

We are happy that this issue was immediately resolved to your complete satisfaction as customer experience is VERY important to us. Each of our cruise consultants are focused on a GREAT customer experience. It is always our intent to provide a 5-Star experience and hope that you are now satisfied.

Thank you,

The Dreamlines Team

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