Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
Localização
Alterar localizaçãoUnit 10a Cambridge Close Retail Park, HP20 1DG Aylesbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Served by a very helpful gentleman, John. Although I had done research and knew what I wanted he made sure I knew what was available
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Ver mais
Harry was a very charming, polite and informative young man who helped us chose a mattress and make an informed decision.
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Reino Unido
- 01296794685
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Superb stress free service couldn’t be…
Superb stress free service couldn’t be more helpful if they tried.
Love my new Ottoman Bed. Highly recommend.
Dreams was faultless
Dreams was faultless. Unfortunately our bed was delivered and the delivery men broke the headboard during installation, because they did not have the right tools to fit the headboard to the bed properly. Had to wait a week before full installation of the new headboard. However, I am very very happy now. Bed is lovely, I have had no back pain and really impressed with the sound quality from the surround system. Thank you Dreams!
Helpful staff in the store
Helpful staff in the store. Advised me that the sofa I wanted in the colour I wanted was going to be coming back into store - being returned by a customer who couldn't fit it in their house. So I was able to have the brand new returned sofa at a reduced rate - in the colour I wanted! Very good service Dreams Aylesbury thank you!
Excellent service and products
We visited the store last month and Sean was incredibly helpful. He helped us choose the right bed and mattress for our new home, he listened to all our needs and didn't waste our time. He was also incredibly patient and understanding as we had two small children with us. I highly recommend speaking to Sean and taking his advice. Our bed has arrived on the exact day he specified and is perfect. Thanks so much
The product is as good as we saw in the…
The product is as good as we saw in the shop
good service helful people
good customer relations careful consideration of needs overall a lovely experience
The assistant at Aylesbury branch was so-good
The assistant at Aylesbury branch was brilliant and very helpful. We had already bought and paid a large sum on a new bed and a Tempur mattress via Milton Keynes BUT what we did not know was that our older head board would not fit the new Ottoman side lifting bed. Zachery was so helpful - Thank you.
Excellent customer service
Excellent customer service . From buying to delivering
Excellent experience
Very nice experience of purchase and delivery. We were very satisfied with the customer service and we will definitely recommend to go there!
Thanks to Dreams
Thanks to Dreams, Aylesbury for their help in finding a headboard which I had originally seen in the Potter's Bar store but was no longer available. The Manager searched their stock found the headboard and arranged delivery to my home. Nothing was too much trouble. Thank you!
Aylesbury is the best store and ao is the manger you could not ask for a nice or manger
The manger a very nice person and very helpful
Could not go to a store so ordered over the phone
Could not go to a store so ordered over the phone. Went very smoothly and, as we knew which mattress we wanted, was dealt with quickly.
The mattress was delivered on time and the delivery men were curtious, tidy and helpful.
So far (only 5 days) the mattress is comfortable and we are sleeping well.
The instore technology & helpful…
The instore technology & helpful assistant made it a positive stressfree experience to choose new mattresses. There was a small glitch on delivery day but the beds were delivered & efficiently installed.
Visiting Dreams, a brilliant experience.
Within just a few minutes of entering the store, a very kind assistant called Sean explained to my wife and I how they would help us chose the correct bed for our needs, he directed us to a special bed that analysed our body possitions, very impressive! After that he took us to 4 beds that would suit us. We chose a very comfortable bed, and within a short time the deal was done, we even got an extra 10% discount on top of the bed deal that was on Special offer, all in all a very good experience.
Just needed a new mattress
Just needed a new mattress. I was greeted by a very pleasant salesman who helped with all my queries. He was very helpful without being too pushy. I am really pleased with my new mattress nd would certainly go to that store again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







