Your staff are so lovely! We were directed to your Brierley Hill shop by most helpful staff in Kidderminster (James and colleague) and then had wonderful service from Hardeep at Brierley Hill. Every... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
⭐⭐⭐⭐⭐ Excellent service from Dreams Furniture Store. The staff were friendly, knowledgeable, and took the time to understand my needs. They helped me choose the perfect bed without any pressure and... Ver mais
I would have given 5 stars as we had great customer service in store. Delivery was fine but bed installed in the wrong position even though it was quite clear where the old bed was fitted due to th... Ver mais
So happy with the quality of the bed we purchased for our daughter. She loves it! Great look, excellent storage with the otter man base. Also the guys who delivered it were so professional, friendly a... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Waterfront Way, DY5 1LL, Brierley Hill, Reino Unido
- 01384492130
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent experience
They arrived earlier than planned - they did call first
This was very helpful as we had a busy day ahead
The team were excellent and worked very well
Very happy with purchase
Very happy with purchase. Excellent service from ordering to delivery.
Thank you.
Sales staff are so excellent and…
Sales staff are so excellent and efficient! You go window shopping and end up buying a bed of £1800!
"Absolutely blown away by the service…
"Absolutely blown away by the service from Dreams in Brierley Hill! 🚀 Ordered a bed and not only did it arrive on time, but the delivery team were super efficient and assembled it for me in no time! Super happy with the product and the speedy service. Highly recommend! 👍"
Overall good experience.
Salesman on site was very helpful, delivered within 3 weeks. Lads that delivered and set up for us were polite, respectful, helpful and knowledgeable.
Having the best sleep ever would…
Having the best sleep ever would recommend Dreams to all my friends and family
Comfy sleep
Fast delivery plesent drivers helpful and polite the mattress is super comfy everything that was expected pillows also high standard no more aches and pains or waking up with headaches
I would have given 5 stars as we had…
I would have given 5 stars as we had great customer service in store.
Delivery was fine but bed installed in the wrong position even though it was quite clear where the old bed was fitted due to the carpet indentation. But the bed side was fitted against the window wall giving no chance of getting into the bed. The operatives started "well you never said where you wanted ut fitted" fool me for assuming they would work it out. They happily move it to the correct position.
First class
Found our sales assistant to be friendly and knowledgeable on all the products in store
Bed purchase
When visiting Dreams to purchase a bed there was no pressure to purchase, I was shown all the beds and upon buying a bed the delivery day and time was given and kept to
Wonderful matress
Yes, it was a great experience. I've been there just to have a look and I bought my matress, because of the kindness and the experience of the staff.
Amazing service from start to finish
Amazing service from start to finish!
I went into the store to try and pick a bed and mattress. I was greeted and then left to look around which I liked. I dont like pushy sales people.
Once I had chose what I liked I was talked through everything and they were so helpful. Delivery day came and I was notified of a time slot and then called to confirm on the morning. The delivery people were amazing and built the bed quickly. They checked everything with me and I was really impressed.
I then returned to store to purchase matching side tables and again recieved amazing service.
Products are worth every penny but the service is just as amazing.
Really pleased with new bed great…
Really pleased with new bed great customer service very helpful
Dreams delivered our Mattress today…
Dreams delivered our Mattress today they were really helpful and obliging .
THANK YOU . DREAMS .
L.HINTON HALESOWEN
Double bed purchase
We needed help choosing a bed for my daughter. Brandon from the Merry Hill store was extremely helpful & knowledgeable giving us a wide range of beds & mattresses to choose from. My daughter used the sleep match machine to help her choose the right mattress which helped her decision. Overall a good experience
Good service
The salesman did not push the sale, he simply told us about the products he was selling.
A successful purchase
A great purchasing service all round. Until we receive the mattress we can’t comment on that, but the purchasing experience was very good.
We were served by hardeep who was…
We were served by hardeep who was excellent in looking after us he asked us if we wanted a drink made us feel special also we were tested on the machine to see which sort of mattress was the best for us and went on show us the mattresses and explain each on his salesman services was great
Wonderful service in store and the…
Wonderful service in store and the delivery guys were polite and helpful
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







