Dreams - Middlebrook Opiniões 

452
TrustScore: 5 em 5

4,8

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The amazing dreams machine assessed accurately the type of mattress I needed There were 5 to choose from and the one I bought has given me good night's sleep .Excellent service everything happened as... Ver mais

Classificada 5 em 5 estrelas

I felt comfortable walking around the store and didn’t feel pressured by the sales team. When I asked questions they were answered knowledgeably and was guided to exactly the right mattress for my req... Ver mais

Classificada 5 em 5 estrelas

I was acknowledged on arrival but given time and space to have a look around. Help was offered after a few minutes of browsing and a good explanation given for why I was struggling to find what I had... Ver mais

Classificada 5 em 5 estrelas

From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one. Although our order wasn't straightforward Sam was very helpful, sorting everything out for u... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

  • 01205332716

4,8

Excelente

TrustScore: 5 em 5

452 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,8

Todas as opiniões

(452)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Service

From choosing our mattress in the shop and smooth delivery Dreams were really great . Friendly staff who were professional and knowledgeable making for a pleasant experience.

15 de maio de 2026
Classificada 5 em 5 estrelas

Went to 3 different companies and…

Went to 3 different companies and whilst the Tempur bed wasn't the cheapest with Dreams, their delivery was the quickest, we got pillows free and their customer service was the best. Would definitely buy from there again. Now enjoying the best sleep ever on our fabulous Tempur mattress.

18 de abril de 2026
Classificada 5 em 5 estrelas

Excellent service

The mattress was delivered on time. The delivery men were extremely polite. They put shoes on over their shoes, even though I said it was OK, as we are in the middle of decorating the hall and stairs. They took it to the bedroom, as we had paid the extra for this.
All in all a very delightful experience.

8 de abril de 2026
Classificada 5 em 5 estrelas

Great customer service in store…

Great customer service in store (Middlebrook Bolton). Helpful adviser. We had an impatient 2 year old and we managed to get things sorted swiftly. Delivery options were good and communication prior to delivery was spot on. Mattress is good so far!

27 de março de 2026
Classificada 5 em 5 estrelas

This experience is what most other companies should aspire towards!

This is a lovely, most friendly and helpful company that you are likely to deal with in a long time.........a bed is a long term investment and is a must "get right" event!

We needed an excellent comfy new mattress for our holiday home which we spend most of our summer's in.
The website, the guidance and the descriptions are perfect and following a look at it, you can just call them on the phone for a chat to discuss, or visit if you are on the retail site etc all with no sales pressure whatsoever...you can see the units and make a choice! then even if you did get it "wrong" as a choice for you, you can, with no obligations, change it!
Also they removed our old mattress and moved the new one to our bedroom directly on site without lifting a finger!.....We don't normally give excellent reviews....but just couldn't help in this case...because they were excellent!....delivered on time as promised, polite and followed up.....just an experience we wish other companies could duplicate....oh and by the way our bed is excellent.....and still excellent quite a few weeks after delivery!!

28 de março de 2026
Classificada 5 em 5 estrelas

Excellent advice about the choice of a mattress and headboards

Excellent advice about the choice of a new mattress, with the opportunity to try several, including a computerised mattress that indicated which mattress would be suitable in terms of firmness and comfort. Also extremely good range of headboards from which to make a choice. A very good 'deal' with free pillows and a free mattress cover. Delighted with the high-quality mattress for a double bed and with the headboards for a double bed and a single bed. A highly recommended company.

6 de março de 2026

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