Dreams - Middlebrook Opiniões 

452
TrustScore: 5 em 5

4,8

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The amazing dreams machine assessed accurately the type of mattress I needed There were 5 to choose from and the one I bought has given me good night's sleep .Excellent service everything happened as... Ver mais

Classificada 5 em 5 estrelas

I felt comfortable walking around the store and didn’t feel pressured by the sales team. When I asked questions they were answered knowledgeably and was guided to exactly the right mattress for my req... Ver mais

Classificada 5 em 5 estrelas

I was acknowledged on arrival but given time and space to have a look around. Help was offered after a few minutes of browsing and a good explanation given for why I was struggling to find what I had... Ver mais

Classificada 5 em 5 estrelas

From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one. Although our order wasn't straightforward Sam was very helpful, sorting everything out for u... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

  • 01205332716

4,8

Excelente

TrustScore: 5 em 5

452 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(452)

13 450 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Dreams visit was a Dream.

As i was visiting for the first time Dreams I was made to feel comfortable and no pressure was made for me to make a purchase at all and for other retailers it's a lesson to learn.Many thanks to all the staff.
Delboy.👍

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great bed, comfortable and very sturdy

Really helpful staff at the store who gave me time to think about what I was buying The bed was delivered on time by the friendly delivery team. I put it together myself which is straightforward as the instructions are very clear.
The bed looks great and the under bed storage is very easy to access with the hydraulic lift system.

31 de janeiro de 2026
Classificada 5 em 5 estrelas

Five Star

Was superb order was done in store quickly and delivery team provided me with prompt updates and built bed in next to no time would highly recommend

16 de janeiro de 2026
Classificada 5 em 5 estrelas

We went to dreams looking for an…spare bed

We went to dreams looking for an ottoman bed for our spare room.The guy that looked after us was very helpful and we were sorted in half hour with the bed,mattress and payment.We booked a delivery date and were informed when the bed was on the way by the drivers.The service was great

18 de janeiro de 2026
Classificada 5 em 5 estrelas

We Purchased a new mattress

The staff member we met was helpful,polite & willing to answer all our questions
He was very knowledgeable regarding all the merchandise
We did not feel pressurised by the salesman

10 de janeiro de 2026
Classificada 4 em 5 estrelas

Raised a request to add recycling…

After an initial issue with our order, Dreams was very prompt in their response and resolution, great customer service. The team members who delivered and built the beds were amazing too, a credit to Dreams.

4 de janeiro de 2026
Opinião espontânea
logótipo da Dreams - Middlebrook

Resposta da Dreams - Middlebrook

Good Afternoon Helen

Thank you for your review.

I am sorry to hear of the issues with your delivery.

We have contacted you to discuss this further and look forward to hearing from you.

Kind Regards,

Nick

Classificada 4 em 5 estrelas

Delivery

I was kept well informed of expected delivery time & they kept to schedule.The men were very efficient & organised in setting up the new bed ,without any problems & in removing the old bed ,they were pleasant & informative .

19 de dezembro de 2025
Classificada 5 em 5 estrelas

great guidance from staff on day of…

great guidance from staff on day of urchase. very friendly and was offered a drink also. delivery men very friendly and punctual only slight downside. I purchased an expensive pillow 150pounds but unfortunately it’s not suitable

3 de janeiro de 2026
Classificada 5 em 5 estrelas

Worth the expense

My dad always said to never cheap-out on a bed or shoes; if you’re not in one, you’re in the other. It’s a great bed, well made and comfy. Quick delivery too and put together in a flash.

17 de dezembro de 2025
Classificada 4 em 5 estrelas

Good service and delivery

Very helpful sales staff they provide various options and combinations. The delivery was fast and very efficient plus the delivery team were very polite.

29 de novembro de 2025
Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service.
Professional staff, clear & concise information delivered.
Delivery agents performed to an excellent standard.
Nothing to much trouble. Happy to support me with needs on removal of old matress and replacement of new. On both occasions both internal & external colleagues exceeded my expectations.

17 de novembro de 2025

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