Dreams - Newbury Opiniões 

173
TrustScore: 5 em 5

4,9

Unit 1A, Newbury Retail Park, Pinchington Lane, RG14 7HU Newbury, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were so pleased with the time that Bethany took with us in the Newbury store to make sure we were making the right choice of bed and mattress. The delivery team were first class in keeping us infor... Ver mais

Classificada 5 em 5 estrelas

Lovely experience in Newbury store - we knew what we wanted but weren’t aware there were lots of other options available. Retail staff were so very patient and attentive with us, even when we changed... Ver mais

Classificada 5 em 5 estrelas

From purchase to receipt it couldn’t have been better. The experience in the store of choosing the correct mattress was definitely correct as we’ve never slept better. It was delivered exactly as plan... Ver mais

Classificada 5 em 5 estrelas

Simply put, quick, convenient, painless, and good value for money. Bought a bed from Bensons for Beds, was a really bad experience (still haven't received the bed I ordered and paid for almost 3 month... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 1A, Newbury Retail Park, Pinchington Lane, RG14 7HU, Newbury, Reino Unido

  • 01635 945279

4,9

Excelente

TrustScore: 5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(173)

14 190 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ottoman storage Bed for guest roomCame into the shop wanting to buy a bed…

Came into the shop wanting to buy a bed last minute before xmass. Gentleman in the shop was very approachable and friendly. He knew a lot about beds. He made time to go through with several bed options online and in the shop. He allowed me to try some to check how comfortable they were. Excellent service would highly recommend Dreams shop in Newbury. Bed was delivered on the 21st just before xmass. Bed was assembled by a professional team. We were given a fantastic service from ordering the bed to delivery and assembly plus after service. Well done for a fantastic service .Keep up the good work

14 de dezembro de 2023
Classificada 5 em 5 estrelas

Leo at the Dreams store in Newbury was…

Leo at the Dreams store in Newbury was extremely knowledgeable, helpful, kind and friendly. We were given plenty of time to make a decision, an overall perfect experience, with an excellent price with additional discount. I can highly recommend.

26 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A very enjoyable experience

A very enjoyable experience. Professional help from the start, no pushy sales pitch, offered many choices and excellent pricing. Purchased a bed that day. Highly recomend a visit.

25 de novembro de 2023
Classificada 5 em 5 estrelas

Good experience!

Welcoming and friendly team, big selection of mattresses and 100 days of guarantee return gives some peace of mind. I know you can never be sure of your purchase just by laying down on a mattress for 5 minutes but at least trying it before buying it gives you some confidence!

18 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service from store to delivery. Didn’t feel pressured in store - only felt supported to find the right mattress for our needs. At no point were we steered to anything more expensive. Mattress delivered on the day promised by the most lovely team who made sure we knew how to care for our new purchase. What’s not to love?

17 de novembro de 2023
Classificada 5 em 5 estrelas

Outstanding customer service

The service received felt like a small independent shop. No pressure to purchase anything. Everything was really well explained.
Really knowledgeable assistants. All in all a relaxing experience

21 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My visit to Dreams, Newbury

My recent visit to the Newbury store exceeded my expectations. I felt I was sympathetically and professionally guided into making the right decision for myself. Thank you very much.

17 de outubro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Bed had scuffs on drawers

19 de outubro de 2023
logótipo da Dreams - Newbury

Resposta da Dreams - Newbury

Good morning Lorraine

Thank you for your review. I am sorry for the issues you have had with your drawers.

I can confirm that we have emailed you with a suggested resolution to the matter. I hope that you will find this suitable.

Should you need any further help or assistance, please do not hesitate to contact us.

Many thanks

Peter

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