Dreams - Newbury Opiniões 

173
TrustScore: 5 em 5

4,9

Unit 1A, Newbury Retail Park, Pinchington Lane, RG14 7HU Newbury, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were so pleased with the time that Bethany took with us in the Newbury store to make sure we were making the right choice of bed and mattress. The delivery team were first class in keeping us infor... Ver mais

Classificada 5 em 5 estrelas

Lovely experience in Newbury store - we knew what we wanted but weren’t aware there were lots of other options available. Retail staff were so very patient and attentive with us, even when we changed... Ver mais

Classificada 5 em 5 estrelas

From purchase to receipt it couldn’t have been better. The experience in the store of choosing the correct mattress was definitely correct as we’ve never slept better. It was delivered exactly as plan... Ver mais

Classificada 5 em 5 estrelas

Simply put, quick, convenient, painless, and good value for money. Bought a bed from Bensons for Beds, was a really bad experience (still haven't received the bed I ordered and paid for almost 3 month... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 1A, Newbury Retail Park, Pinchington Lane, RG14 7HU, Newbury, Reino Unido

  • 01635 945279

4,9

Excelente

TrustScore: 5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(173)

14 326 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer Service Help

Our questions were well answered and helpful in making decisions for buying a bed. Customer Service very knowledgeable about the products for our needs.
Angelika very helpful and patient and follow up of order very good.

28 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Mattress purchase

Mattress purchase
Very friendly and informative staff, especially Angelica who served us. Given a cup of coffee whilst the paperwork was done which was a nice touch. The delivery went very smoothly and the men were very polite and respectful.

27 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Got in sale

Got in sale, good sale price. Wasn’t told that it’s best to wait 28days if not happy with product. At first felt it was too firm but seems ok now

25 de agosto de 2023
Classificada 5 em 5 estrelas

So happy with my purchase

So happy with my purchase, we were looking for a mattress and a bed and fortunately we went to Dreams in Newbury we met Angelika who showed us the best quality of all beds and mattresses, gave us a lovely coffee, and great customer service. We just bought all!
The price was amazing and it was a pleasant time inside the store. Thank you, Angelika, thank you Dreams in Newbury! We have our new bedroom!

12 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience - super new bed

The staff were extremely knowledgeable which made the process of choosing much easier. They worked with my budget to get the best deal for me.

Communication re delivery was clearand timely

Delivery and installation was efficient and the team were patient and helpful

10 de agosto de 2023
Classificada 5 em 5 estrelas

Great customer service

The Newbury Dreams store were great in assisting me finding the best mattress for my needs. With the sleep match technology available in store and the kind, attentive staff I was able to purchase a mattress to suit my budget and needs. They did not try and hard sell products but gave me enough information and time to make my own informed decisions. There were distractions for kids in store and toilet facilities and little touches like being offered refreshments made the trip more relaxing.

25 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Divan and a mattress

We purchased a divan and a mattress in store where we had chance to compare various items. Staff was very helpful and gave us a discount as well as few freebies. The goods were delivered on the day we chose. Very happy with the purchase and the price we paid. Great experience overall. Highly recommend.

4 de abril de 2023
Classificada 5 em 5 estrelas

Thank you Bethany!

Bethany was very helpful in helping us to chose our new bed frame and mattress. She listened to our requirements and took her time to explain options that she thought would be appropriate. Bethany was very patient and offered us drinks whilst we considered our options, she was very friendly and we felt very comfortable and with no pressure to make a purchase. We would like to thank Bethany and wish her all the best of luck with with her journeys as mother to be. We’re looking forward to receiving our new mattress and bed frame!

7 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service …

The staff were friendly and knowledgeable and went out of their way to accommodate our needs. The whole experience was first rate. We purchased 3 mattresses and all were perfect for our individual sleep patterns

6 de março de 2023
Classificada 3 em 5 estrelas

Staff were fantastic and nothing was to…

Staff were fantastic and nothing was to much, bed arrived and the delivery guys were fantastic, the only issue we have with the bed is that it's very warm and we were told that it was a breathable mattress

10 de março de 2023
logótipo da Dreams - Newbury

Resposta da Dreams - Newbury

Good Afternoon Denise,
Thank you for taking the time to leave your review and for speaking with me today.
Whilst I am pleased to hear of your happiness I am sorry it was your mattress letting you down.
I do hope that what we the resolution offered helps with your mattress.
Kind Regards
Leanne

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais