easyfundraising Opiniões 

4364
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I installed easyfundraising as an extension on my internet at home rather than through a separate app on my phone as I do a lot of shopping on my computer. I have found it easy and have raised over £1... Ver mais

Classificada 1 em 5 estrelas

this is so slow and clunky, I end up not donating because it's just too much hassle. You have to leave the screen you're on eg shopping basket, lick on the pop-up and then have to navigate back to the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been using easyfundraising for many years and it is easy to use, costs me nothing and has helped me raise over £2500 for my nominated charity.

A empresa respondeu

Classificada 5 em 5 estrelas

Easyfundraising is a great way to donate to my chosen cause. Downloading the extension onto my web browser was quick and simple, and the reminders I get to donate each time ensure that I am able to su... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback
  2. Caridade

Escrito pela empresa

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(4364)

68 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We started using easyfundraising as a…

We started using easyfundraising as a way to raise some money for the football club, it is super easy to set up and the Fundraising specialist team were brilliant at offering help to up the numbers signed up and giving us info to send out 👍🏼

24 de junho de 2024
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your review Laura, I'm happy to hear the team were able to get you off to a flying start - Josh, EFR

Classificada 1 em 5 estrelas

For donors it's anything but easy

I've made several purchases through the app. Not one has been paid and only 1 shows as pending. I've had to chase every purchase and have just received a standard email to say that they don't investigate any claims for 21 days and that you have to contact them if the payment appears in the meantime.

This might be easy for the charity (as shown by the glowing responses from charities) but really frustrating and time consuming for people trying to donate. Charities must be missing out on potential donations as people just get frustrated trying to donate. I'm seriously reconsidering using the app as it's just too time-consuming and so far pointless.

20 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your feedback. I'm sorry for the frustration you've experienced. To resolve this issue quickly, please email us at reviewfeedback@easyfundraising.org.uk with your purchase details. We'll prioritise your case and work to address the problem. - Josh, EFR

Classificada 5 em 5 estrelas

Amazing Fundraising Specialist Team

Easyfundraising is a great way to raise funds for our charity. Not only is it a really easy system to use but the Fundraising Specialist Team have your back and work with you to find more ways to gain supporters! A big shout out to Clare who contacted me recently 👍🏼

19 de junho de 2024
Opinião espontânea
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Resposta da easyfundraising

Thank you for your kind words Jacq! I will pass your comments onto Clare. - Josh, EFR

Classificada 5 em 5 estrelas

Easy fundraising is definitely recommended

Easyfundraising is great and I'm glad money can be raised so easily for good causes. I'm new to signing up to raise money for my cause and I was faced with a bit of uncertainty and confusion while navigating the website but it was so easy to contact the fundraising specialist team, who have been really helpful and have rectified any issues. I appreciate the support offered as and when needed.

18 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your review Joseph! I'm glad the team were able to get you started. If there's anything else we can help with, don't hesitate to reach out. - Josh, EFR

Classificada 1 em 5 estrelas

Not Easy to Fundraise

I have been trying to donate through Sainsburys for months. However, despite tapping the donation button and seeing the confirmation message, when I checkout, there is no donation added on the easyfundraising page. I have raised this with easyfundraising on several occasions and all I receive is a message telling me the donation can take a few days. Clearly this is not the case as this has been happening for approx. four to five months and the transactions are not shown as pending. I have only managed to get one donation from another website if I accept all cookies. This isn’t an ideal position to be in either. Sadly I am not impressed with easyfundraising and it certainly doesn’t live up to its name.

15 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your feedback. I'm sorry for the issues you've had with Sainsbury's donations.

We strive to make the donation process as seamless as possible, so your feedback is very important to us. It sounds like there may be a technical issue that's preventing your donations from being recorded. We would love the opportunity to investigate this further and ensure you receive the support you need.

Please reach out to us at reviewfeedback@easyfundraising.org.uk and I will personally
investigate this for you. - Josh, EFR

Classificada 5 em 5 estrelas

Great support from the Specialist Fundraising Team

After setting up our cause we had great support from their Specialist Fundraising Team. Top tips via emails and social media templates for getting our fundraising campaign started. I also had a support call with a member of the Specialist Fundraising Team who set up an incentive for us to raise more money for our cause which gave me the confidence to publicise our cause over social media and increase the number of registered supporters by 200% within 2 weeks. So far, so good 👍 Thank you

10 de junho de 2024
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Resposta da easyfundraising

Hi Elaine, thank you so much for your review, it's great news that you could increase your supporters by so much! I will certainly pass your words onto the team. - Josh, EFR

Classificada 5 em 5 estrelas

Fundraising Specialist Team

Great help for our fundraising group. The team is very helpful and get back to us very quickly if we have any queries. We recommend them to every organisation who want to raise essential funds. Thank you.

10 de junho de 2024
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Resposta da easyfundraising

Thank you for your kind words! If there's anything we can do to help you with your fundraising journey, then please reach out. - Josh, EFR

Classificada 4 em 5 estrelas

The whole team are very helpful

The whole team are very helpful

10 de junho de 2024
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Resposta da easyfundraising

Thanks for your review, Rodger! If there's anything we could do to turn that 4 stars into 5 then please do let us know on reviewfeedback@easyfundraising.org.uk

Classificada 5 em 5 estrelas

Very easy to set up and use for our…

Very easy to set up and use for our school PTA.
Great support from the company. Hope to raise more money for the children.

10 de junho de 2024
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks so much for your review, Sam! I'm glad to hear your PTA has got off to a good start. - Josh, EFR

Classificada 1 em 5 estrelas

Sinister marketing con

Great idea but I reckon only 25% of my eligible purchases register on Easy Funding. I’ve got a list of unpaid claims as long as my arm - interestingly, it’s always the large purchases that fail to attract a donation.
I have the Easy Fundraising browser extension and go through the Easy Fundraising app, but it’s more often than not futile as l the flakey process is unreliable. Even registering a missing claim is essentially pointless as they take 6 months to even respond.
I discovered today that a prerequisite in order to allegedly improve the likelihood of a successful donation, is to disable all ad-blockers, clear all cookies, and disable any cross-tracking prevention settings on your browser (an excellent feature of Safari to stop your data being spread across websites and apps).
This discovery renders the whole ‘charity’ rather sinister and a bit of a ruse.
In short, they might make a donation, but they want you to reduce your privacy protection so websites and apps can pry on your activity and target you more than they already do. No thanks - needs investigating by a regulator.

3 de junho de 2024
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your feedback, Mark. I'm sorry to hear about the issues you've faced with tracking your purchases and unpaid claims.

For accurate tracking, it's necessary to disable ad-blockers, clear cookies, and adjust cross-tracking settings. It's likely that your purchases aren’t tracking because these settings haven’t been adjusted. These settings are standard practice in the online shopping cashback industry and allow us to track your purchases to ensure donations are made. We strictly adhere to data protection regulations and only use your data to track your purchases for donations.

Regarding the delays with missing donation claims, we send them to the retailers for verification, and unfortunately it can take some time for them to respond. Please email reviewfeedback@easyfundraising.org.uk with more details about your unpaid claims, and I'll personally look into them.

Your feedback is important to us, and we’re committed to enhancing our service.
Josh - EFR

Classificada 5 em 5 estrelas

Great support team

Very helpful and friendly support team with great communication and advice. Thank you.

30 de maio de 2024
Opinião espontânea
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Resposta da easyfundraising

Thank you for your kind words Sue! If there's anything more we can do, please reach out. - Josh, EFR

Classificada 5 em 5 estrelas

Fantastic support!

My experience with the specialist fundraising team was fantastic. They helped me to narrow down what our non-profit should focus on raising funds for, and emailed lot's of top tips to help increase awareness of the platform and how our followers can help us. Really appreciated the support.

28 de maio de 2024
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Resposta da easyfundraising

Thanks for your review, Jen! I'm glad we could help you get started. If you need anything from us, let us know. Thanks - Josh, EFR

Classificada 5 em 5 estrelas

Easy, Low Effort Way to Raise Money

The Fundraising Specialist Team were really helpful from start to finish and supported us to launch the platform for our PTA.

14 de maio de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thanks so much for your lovely review! It's great to hear the Fundraising Specialist Team helped you get off to a flying start - Josh, EFR

Classificada 5 em 5 estrelas

Great Fundraising Specialist Team

Very knowledgeable and friendly Fundraising Specialist Team, who got my cause fundraising to a great start :) THANK YOU :) :) :)

Jana
Fundraising for
Emily Clark’s 2025 Zanzibar African Adventure

3 de abril de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your fantastic review! We're thrilled to hear our team could help get your fundraising off to a great start. - Josh, EFR

Classificada 5 em 5 estrelas

The Fundraising Specialist Team have supported us grately

The Fundraising Specialist Team have been great in supporting our cause, especially now when one Admin stepped down and a new one has taken over. Always answering questions quickly and offering advice to boost our cause. Very grateful.

PTA group

15 de maio de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your kind words! We're delighted to have supported your cause and appreciate your trust in us. - Josh, EFR

Classificada 5 em 5 estrelas

Helpful advice

I started from scratch and had no idea how it worked but was given advice from the Fundraising Specialist Team and was kept well informed throughout through emails.

17 de abril de 2024
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Resposta da easyfundraising

Thank you for your kind review, Will! I'm glad our team could help you get started. - Josh, EFR

Classificada 3 em 5 estrelas

I thought this site was great

I thought this site was great, but am dismayed to find a donation from Avanti holiday insurance has been declined. Avanti tells me it hasn’t been declined by them.
So what happened to the Donation?

29 de novembro de 2023
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Jan, thank you for sharing your experience with us. I'm sorry to hear about the issue with your donation from Avanti.

Brands like Avanti pay us a commission because they can see we sent you to them when you start your shopping from the easyfundraising website or app. If you make a purchase, a commission is generated, and we convert that into a donation. Your donation was declined because Avanti did not send us the commission. This could be due to a number of reasons, the most common being that the brand's terms and conditions were not met, the order was cancelled, or a non-authorised voucher code was used.

Please email me at reviewfeedback@easyfundraising.org.uk, and I will personally investigate this for you. Thanks - Josh, EFR

Classificada 1 em 5 estrelas

A big scam

Thought this was great as had £50 raised for my cause. Today it just shows £30 a lot of entries have been declined. I don't think it should show what has been raised until the amounts have actually tracked.

I have been using Tesco Groceries the same way each week yet some get tracked and others get declined. It seems I am not the only one as another person left a review elsewhere and mentioned the same.

A big scam I won't be using them again.

6 de maio de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for taking the time to share your feedback. I understand how disappointing it can be when a donation is declined by the brand you shopped with.

A donation may get declined for a number of reasons, the most common are that a brand's terms and conditions were not met, the order was cancelled or a non-authorised voucher code was used.

Please contact me at reviewfeedback@easyfundraising.org.uk with your details and I will personally investigate this for you. - Josh, EFR

Classificada 5 em 5 estrelas

excellent, expert customer service

It can be difficult to persuade people that something that is free is safe, simple to use and beneficial.
That was the challenge when I heard about easyfundraising but Jess and others in the specialist fundraising team really helped persuade our supporters to join this excellent scheme.
I never had to wait to contact an advisor and Jess set up a Zoom session that was effective in bringing others on board.
The team are ready to answer likely questions and are up-front about their profit-making organisation, which nevertheless helps local groups channel the donations that many companies give to charity toward their chosen cause.

25 de abril de 2024
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your Feedback Colin, It's great to hear that our fundraising specialist team were able to help you get your supporters signed up. I will pass your kind words onto Jess and the team. - Josh, EFR

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