easyfundraising Opiniões 

4364
TrustScore: 4.5 em 5

4,3

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Classificada 5 em 5 estrelas

I installed easyfundraising as an extension on my internet at home rather than through a separate app on my phone as I do a lot of shopping on my computer. I have found it easy and have raised over £1... Ver mais

Classificada 1 em 5 estrelas

this is so slow and clunky, I end up not donating because it's just too much hassle. You have to leave the screen you're on eg shopping basket, lick on the pop-up and then have to navigate back to the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been using easyfundraising for many years and it is easy to use, costs me nothing and has helped me raise over £2500 for my nominated charity.

A empresa respondeu

Classificada 5 em 5 estrelas

Easyfundraising is a great way to donate to my chosen cause. Downloading the extension onto my web browser was quick and simple, and the reminders I get to donate each time ensure that I am able to su... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback
  2. Caridade

Escrito pela empresa

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(4364)

68 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you to Luisa and the specialist…

Thank you to Luisa and the specialist fundraising team for making easyfundraising just so easy to use and to help make money for our Bichon rehoming group. We’ve made in excess of £2000 and every penny goes to help our beautiful little bichon dogs which need rescue or rehoming. Thank you easy fundraising and Luisa x

3 de setembro de 2024
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your feedback and well done on the fantastic total raised so far! Keep up the great work :) - Paul, EFR

Classificada 5 em 5 estrelas

Very supportive & helpful

So far, our experience of Easyfundraising has been top notch! The Fundraising Specialist Team in particular have been hugely helpful and really supportive of our organisation. It has all been very easy to set up, so will wait to see how it goes with the payment of the funds raised into our bank account. So far, so good though!

27 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your fantastic feedback, Steph :) - Paul, EFR

Classificada 1 em 5 estrelas

Sorry for the bad review

Sorry for the bad review, but after about 6 purchases being declined, I've not got what I signed up for.

Anything over about 50p gets declined, I've taken out 2 car insurance policies because of easy funding , both declined, no explanation at all. Who gives a crap, first purchase accepted, then second declined.

If you going to tell people that they are going to get a donation, then make it happen, otherwise you will hack people off.

Sort it out !!!!

23 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Scott

Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing it can be when donations don’t go through as expected, especially when you’ve made significant efforts to support your chosen cause.

After carefully reviewing your account, we noticed that three donations were declined. One of these was because the purchase was made as an existing customer, which, unfortunately, doesn’t qualify for a donation under the retailer's terms. Additionally, we’ve reached out several times regarding your donation queries, requesting the policy number and start date for your insurance purchases. This information is essential for processing your claim with the retailer. Without it, we’re unable to move forward with the claim.

We’re committed to ensuring that you receive the donations you deserve and would love to help you resolve these issues. Please email us at reviewfeedback@easyfundraising.org.uk so we can assist you further and ensure your experience improves moving forward.

Thank you for your continued support and understanding.

– Paul, Easyfundraising

Classificada 5 em 5 estrelas

Easyfundraising is so straightforward…

Easyfundraising is so straightforward to use and, so far, we have only seen positives for our fundraising efforts. The support we have received has been amazing and we look forward to raising as much as we can with this extremely user-friendly platform.

22 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your kind words! We're thrilled to hear this and we're excited to continue supporting you in raising more. - Paul, EFR

Classificada 5 em 5 estrelas

Well worth signing up!!!

We have found easy fundraising to be really easy to use. The customer serious has been amazing and the fundraising specialist team have certainly kept to their word in helping us to achieve good things.
Well worth doing as it doesn’t cost a Penny but raises lots for our cause.

20 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Kerrie, thanks for your review. - Paul, EFR

Classificada 5 em 5 estrelas

I was made aware of Easyfundraising by…another member from our charity Menfulness

I was made aware of Easyfundraising by another member of our Menfulness Community. it's such an easy way of raising funds for whatever the cause you support as you are effectively just going about your daily business. Our Menfulness charity is absolutely crucial in supporting men and as a bi-product women and families swell in helping them when they need it.

1 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your review, Neil. It's great to hear you're finding it easy to help your charity using easyfundraising. - Paul, EFR

Classificada 4 em 5 estrelas

I’m giving easy fundraising another go.

A friend’s young son, plays football for his local football, she asked if i would sign up to Easy fundraising.
However, matters didn’t progress as i expected.
I gave a ONE STAR. As the football club was missing out on donations, as I had made 3 separate purchases totalling £220.17 i contacted Easy fundraising & an advisor named Paul emailed me explained everything,
However, I was still deeply disappointed & I unsubscribed.
Today 21/8/2024 I received another email from Paul asking if I would like to give it another go & I replied that I will.
I have now given easy fundraising 4 stars due the communication with Paul.

3 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Janet. Thank you for sharing your experience with us. I'm sorry to hear about the issues you've encountered with your donations tracking and claim submissions. I understand how frustrating this must be, especially when you're trying to support a cause that's important to you.

I want to resolve this for you as quickly as possible. Please email me directly at reviewfeedback@easyfundraising.org.uk with your details so that I can look into the missing donations and any issues with the claims process. I'll do my best to ensure that the football club receives the donations from your purchases.

Thank you for your patience, and we look forward to helping you resolve this matter. - Josh, EFR

Classificada 5 em 5 estrelas

Our PTA saw an opportunity with Easy Fund Raising and their team really supportive

Our PTA saw an opportunity to sign up to Easy Fund Raising to help raise much needed support for our Schools. I registered to find that my account was deleted. Upon a call with the Fundraising Specialist Team, they were quick to notice that there was already an account set up for our school, that was established years ago with another PTA member that has since left and the details was not passed on to us and saw the link. They called me to confirm to be sure and they helped my to update the account with changes to new school website. They also helped to sort out funding that was already raised but was unable to be paid. I had another call with the team who helped massively with promotion and getting the message out to get new supporters, which has really help when we have limited time. Thank you.

11 de julho de 2024
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Resposta da easyfundraising

Thank you for your lovely review! I have passed this onto the team, they will be thrilled to hear it.

Classificada 5 em 5 estrelas

Great support for setting accounts up!

The Fundraising Specialist Team were incredibly helpful at guiding me through setting up our charity account on easyfundraising. They showed me how the incentive period would work and gave me a set of marketing tools that made it very easy to double the sign up goal!

7 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your review Leo! I'm glad the Fundraising Specialist Team were able to help you get started.

Classificada 5 em 5 estrelas

The fund raising specialist team are extremely helpful and friendly.

The fund raising specialist team are all extemely helpful and respond to any queries promptly. The whole process for registering is simple and there is plenty of information and guidance to help you get the most out of the scheme. Such a good idea for anyone wanting to help their organisation by raising funds easily.

6 de agosto de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your review Lesley, It's good to hear that you were able to get set up quickly and easily.

Classificada 5 em 5 estrelas

The Fundraising Specialist Team were…

The Fundraising Specialist Team were really helpful, the initial free chat with one of the team to explain everything was brilliant.
This is a very simple platform to use and we are excited to be a part of it - thank you!

19 de julho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your kind review, Philippa! If you need any further help or guidance going forwards, please let us know.

Classificada 5 em 5 estrelas

Brilliant team

Brilliant team, brilliant initiative. Would highly recommend. The Fundraising Specialist Team are so helpful and on hand to guide / answer queries. I feel really supported to make this a success for our cause. It's also well-thought through, with lots of resources to help make our jobs easier. Thank you and I look forward to working with you further.

25 de julho de 2024
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Resposta da easyfundraising

Thank you for your amazing review! I will make sure to pass your kind words onto the Fundraising Specialist Team.

Classificada 5 em 5 estrelas

Fantastic Fundraising Tool!

Such a great fundraising tool for us as a school in financial difficulty. The team are always very helpful. friendly and responsive - in particular the Fundraising Specialist Team who always go above and beyond to ensure we are making the most of the fundraising opportunities available. Thank you team :-)

23 de julho de 2024
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Resposta da easyfundraising

Thanks so much for your lovely words :) - Paul. EFR

Classificada 5 em 5 estrelas

This has been great

This has been great. Rena was super helpful. Thank you! Let’s see what happens!

12 de junho de 2024
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Resposta da easyfundraising

I've passed your kind words on to Rena. I'm glad everything has been great. - Paul, EFR

Classificada 5 em 5 estrelas

Really impressed

Really impressed - I didn't expect the excellent resources and the level of support from the Fundraising Specialist Team, especially the helpful Renee and Luisa, to get us started, so as a small, busy team this has been a huge boost. Having things like the graphics and explainer videos is just fab.

18 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your kind words, which I've passed on to Rena and Luisa. - Paul, EFR

Classificada 4 em 5 estrelas

A fantastic way to raise money for your cause

I've been using easyfundraising for years and in the early days raised a lot of money. In the last couple of years however, I have found that none of my potentially large donations have been paid - in spite of following instructions exactly. I've claimed a number of missing donations but just get the standard response that it is being reviewed, could take months, and 'next time do it this way'. Very disappointing - at least Amazon always pay up, but at lower % and relatively small purchases. I will no longer choose companies for e.g. flights or insurance on the basis that they will donate, as for the most part, they never do.

Easyfundraising should immediately remove such companies from their list as they are giving them business under false pretences.

Just as a follow up to the reply below, I follow exactly all requirements, so going "through some troubleshooting" will not solve this problem. Replies to claims of unpaid donations are auto responses that tell me I need to wait 4-6 months for a response. This is nonsense and in the meantime, companies are getting business they would not normally get.

Following up on this one as I am having a much more positive experience now. The problem seemed to be with me using a particular browser and ad blocker and not accepting cookies. Now I am using a different browser accepting all cookies and ads, all donations are being paid. I’ve raised a lot of money for my cause with easyfundraising, so highly recommend it. It’s definitely worth persevering and the support from customer services is excellent.

30 de maio de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Gillian, I'm so sorry to hear this and I appreciate the frustration this is causing. Many of the 'bigger' donations have stricter terms to make them eligible for donations. If you would like to get in touch on reviewfeedback@easyfundraising.org.uk we'll be happy to go through some troubleshooting with you. - Paul, EFR

EDIT - Hi Gillian, following the requirements will mean the terms are being met which is great, however if there is something on your browser/device blocking donations that this could be the issue, especially if it was successful for years and then suddenly stopped.

The settings on many browser can update in the background without being noticed. Feel free to get in touch on reviewfeedback@easyfundraising.org.uk and we'll be happy to help. - Paul, EFR

Classificada 1 em 5 estrelas

Extremely Difficult Fundraising

They seem to pick and choose when they will and won't give you a donation, I always use there website to buy everything I need from the shops that are on there but so many times they won't give you the donation and it doesn't matter how many time you dispute it they just ignore you, I shouldn't have to constantly chase every donation, it shouldn't be so hard trying to raise money for charity, so many charities are missing out on so much money and the people who work for easy fundraising clearly don't care what so ever
Need to change the name to Extremely Difficult Fundraising

5 de julho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

I'm very sorry to hear about the difficulties you've encountered with easyfundraising. Our goal is to help all good causes raise as many donations as possible and provide strong support in that process. Occasionally, donations may be declined for reasons like using an unauthorised voucher code. Please email me at reviewfeedback@easyfundraising.org.uk with the details of the donations in question, and I'll be happy to look into this for you. Josh

Classificada 4 em 5 estrelas

Nice concept, great customer service.

The concept is brilliant and super easy. The way you edit your account can be difficult to navigate sometimes because it often takes you to the website to change settings. However, the fundraising specialist team are absolutely amazing, they helped sort all of my account out when I was completely confused, gave free consultation on how best to use Easyfundraising and are always willing to help via email too!

11 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your kind review, the fundraising specialist team are always there to support causes in their journey.

Classificada 5 em 5 estrelas

Excellent, Highly Recommended

I've used Easyfundraising in the past as a donor and found it fairly simple to use so set it up as a fundraising method for a cause. The admin side of it was fairly simple and the support from Rana one of the Fundraising Specialists was and still is excellent. I would definitely recommend scheduling a call with one of them for anyone who is thinking of setting this up for their own cause.

24 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your kind words Victoria! I will make sure to pass your comments onto Rena. - Josh, EFR

Classificada 5 em 5 estrelas

Such an easy way to raise funds

Such an easy way to raise funds, enabling people to.support without it costing them a penny!

24 de junho de 2024
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you for your lovely review! - Josh, EFR

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