Pricing was main reason to use EC. Apart from the late delivery which was disappointing, everything else was fine. When I talked to Charlotte in customer service, she was quick to investigate. Parts... Ver mais

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Leia as opiniões dos outros
Easy to order online and fantastic prices. Regulary updated regarding delivery. Quality of purchases was excellent and is the reason I will always return. I would, however, suggest that they change t... Ver mais
The dispatch of the goods wasn’t the best but ok. But please stop using DHL e-commerce. Have recently made two orders and both promised three delivery dates all ending up with “sorry there has been a... Ver mais
Just what i needed. Useful to buy components which can be seen all in one place rather than trawling around endlessly trying to source individually. Good competitive pricing . The delivery is not... Ver mais
Informações sobre a empresa
Sobre The Electrical Counter
Escrito pela empresa
Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.
Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.
Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.
Shop our electrical ranges:
Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia
At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.
Meet The Team Behind The Electrical Counter
Escrito pela empresa

- Free Delivery On Orders Over £150
- All orders over £150(inc VAT) delivered to your door Free Of Charge.
- Friendly Helpful Advice
- Unsure of what you need to order? Call our experienced team - we are here to help.
Informações de contacto
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, Reino Unido
- 01233 469228
- sales@electricalcounter.co.uk
- www.electricalcounter.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 13% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and prices
Great service and prices , canny wack it with a big stick
Wrong Order Received
Received someone else’s order with their personal data details, although rectified, it took 12 days to receive order
Good prices and good communications
Very slow delivery
Very easy to place order
Very easy to place order. Order shipped within a few days. Managed to get through on the phone to get the first order changed a couple of times. Holly and Chloe did what they said they would by getting in touch with their warehouse to amend my order. I have a few more items to arrive on a newer order. I have no doubt this will come through and if there are any issues, I am confident their customer service team will go above and beyond to resolve. Overall price/ delivery reasonable and great customer service.
Just what I needed
Needed a replacement down light in the kitchen and they had the exact one and at a good price. Would definitely use again.
Although my product was delayed due to…
Although my product was delayed due to being out of stock. Their very polite customer staff tracked my item, explained the issue. Apologised for the delay,and gave me an up dated time for delivery. Very professional. Thank you.
Great service from the electrician…
Great service from the electrician counter as well as competitive prices.
Great prices and product range
Great website, easy to find products, links to other products in supplier range, great prices and very fast delivery
Delivery was a bit slow
Delivery was a bit slow. Conduit clips were good value for money but minimum order ££ for free delivery was high compared to other similar suppliers
Very helpful and there was a slight…
Very helpful and there was a slight issue with my order which was sorted straight away and would highly recommend to anyone
Great service both on the emails and…
Great service both on the emails and over the phone
Good price..service and delivery..Would…
Good price..service and delivery..Would recommend
Very friendly and efficient
Very friendly, approachable person who was able to help me. Products arrived early and are really great. Thank you.
Poor service
Poor service. After a couple of days of no news, I had to chase them about my order. They say it would arrive the next day; Ok but where's the shipping confirmation? Where's the tracking code? And it did arrive but only half of the items... so I have to chase them again, no answer. A week later and I don't know if my urgent items have been shipped or not. Now I have to order them again from a reliable company instead.
Let down
Good website, good prices, made an order on a Thursday for equipment needed for a job the following Tuesday and paid additional delivery charge, phoned the company Monday to chase order to be told, they were waiting on some parts to come in so haven’t sent anything yet, no notification of delay or apology of poor service, asked for refund of order and has taken 7days to process. Won’t be using again in a hurry
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