Perfekt! Vi har været yderst tilfredse med Energy Nordic's arbejde. De har installeret både Solceller, batterier, Luft til luft pumpe, ny eltavle mm. De har haft styr på tingene fra start til slut... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... Ver mais
A empresa respondeu
There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... Ver mais
A empresa respondeu
Det var en virkelig behagelig oplevelse at have ham på besøg. Han fremstod som en dygtig og kompetent sælger, der formåede at vejlede og forklare tingene på en måde, der var let at forstå. Vi modto... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Informações de contacto
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Espanha
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4,6
Excelente
489 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I guess OK-but still a way to go
I guess OK, but extremely slow process to be a new customer. Tons of mails back and forth.
Access to the app is still not ok. Norwegian spoken customer service is not, they use translators.
I will let them try for some months but not convinced based on the startup. This must be faster in 2026
18 de fevereiro de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Customer,
Thank you for sharing your experience with us. We are sorry to hear that the onboarding process did not meet your expectations.
Your feedback regarding response times, app access and language support is very valuable to us, and we would very much like to review your case in detail.
Please contact us at info@energynordic.com
so we can look into your situation further and provide you with the support you need.
Kind regards,
— Energy Nordic Team
All good everything went smoothly with…
All good everything went smoothly with the transfer now looking forward to a reduced electric bill.
10 de fevereiro de 2026
Resposta da Energy Nordic Spain
Dear Stuart,
Thank you very much for your kind feedback. We are pleased to hear that your switch was handled smoothly.
Should you need any assistance going forward, please do not hesitate to reach out.
Kind regards,
— Energy Nordic Team
Resposta da Energy Nordic Spain
Hei,
Tusen takk for din tilbakemelding. Vi er glade for å høre at du opplever våre priser som konkurransedyktige.
Å tilby gode energiløsninger med pålitelig service er svært viktig for oss.
Ta gjerne kontakt dersom du trenger hjelp videre.
Vennlig hilsen,
— Energy Nordic Team
Very responsive
Very responsive, excellent customer service. The biggest plus is that English is spoken. Also very competitive energy rates.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Alan,
Thank you very much for your kind feedback. We are delighted to hear that you found our service responsive and our energy rates competitive.
Providing clear communication in English for our international customers is something we truly value.
Please do not hesitate to contact us should you need any assistance.
Kind regards,
— Energy Nordic Team
Resposta da Energy Nordic Spain
Dear Georgina,
Thank you very much for your review. We are pleased to hear that you found our service efficient, clear and fair.
Delivering a transparent and reliable energy service is always our goal.
We remain at your disposal should you need any further assistance.
Kind regards,
— Energy Nordic Team
Kevin was extremely helpfull
Kevin was extremely helpfull , pacient and responsive enabeling a smooth change over to Nordy from Endesa. For my two properties, A God send !! Thankyou Kevin
5 de fevereiro de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Liz,
Thank you very much for your wonderful feedback. We are delighted to hear that Kevin was able to support you so effectively throughout the process.
We will be sure to share your kind words with him—he will truly appreciate it.
Should you need any further assistance, please do not hesitate to contact us.
Kind regards,
— Energy Nordic Team
The price is good
The price is good
The insight of the day to day use to see the cost or used Kw is not good
2 de fevereiro de 2026
Resposta da Energy Nordic Spain
Dear Christiaan,
Thank you for your feedback. We are pleased to hear that you are satisfied with the pricing, although we understand your concerns regarding visibility of daily consumption.
There are ways to access more detailed usage data, and we would be happy to assist you in setting this up.
Please feel free to contact us at info@energynordic.com so we can guide you step by step.
Kind regards,
— Energy Nordic Team
Super Abwicklung und gute Peise
2 de fevereiro de 2026
Resposta da Energy Nordic Spain
Sehr geehrter Herr Roland,
vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Sie mit der Abwicklung und unseren Preisen zufrieden sind.
Einen einfachen und transparenten Wechsel zu einem zuverlässigen Energieanbieter anzubieten, ist uns besonders wichtig.
Bei Fragen stehen wir Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen,
— Energy Nordic Team
Avoid at all cost
Avoid at all cost. My January bill was €565 euros. 16cents per KW. Other companies has 10, 11, or 12 cents. They telling BS about some European energy crisis. And lie about next month 6 cent per kw. Only one pro is they speak English.
8 de fevereiro de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Raimonda,
Thank you for sharing your concerns with us. We are very sorry to hear about your experience and fully understand how frustrating this situation must be.
We take matters related to billing and pricing very seriously and would very much like to review your case in detail to clarify everything.
Please contact us directly at info@energynordic.com so we can investigate your situation thoroughly and provide you with clear answers and support.
Kind regards,
— Energy Nordic Team
Resposta da Energy Nordic Spain
Dear Jackie,
Thank you very much for your feedback. We are pleased to hear that your switch was easy and straightforward.
Making the transition to a new energy provider simple and stress-free is always our goal.
Please feel free to reach out should you need any assistance in the future.
Kind regards,
— Energy Nordic Team
Professional
Fast, professional and helpful handling.
The deal is very good in all aspects!
26 de janeiro de 2026
Resposta da Energy Nordic Spain
Dear Christian,
Thank you very much for your kind words. We are delighted to hear that you found our service fast, professional and helpful.
Providing a reliable and efficient energy service is always our priority.
We remain at your disposal should you need any further assistance.
Kind regards,
— Energy Nordic Team
Resposta da Energy Nordic Spain
Dear Mikael,
Thank you very much for your feedback. We are pleased to hear that you experienced prompt responses from our team.
Ensuring timely and effective communication is an important part of our customer service approach.
Please do not hesitate to contact us if we can assist you further.
Kind regards,
— Energy Nordic Team
My switch was organised very…
My switch was organised very efficiently within 3 days including a potential change. I am hoping this level of service continues during all the billing cycles
23 de janeiro de 2026
Resposta da Energy Nordic Spain
Hi Pat,
Thank you very much for sharing your experience with us. We’re really pleased to hear that your switch was organised efficiently and went smoothly.
We truly appreciate your trust and hope to continue providing you with the same level of service throughout all your billing cycles. If you ever need any assistance, our team will be happy to help.
Kind regards,
Team Energy Nordic
Resposta da Energy Nordic Spain
Hej Preben,
Tusind tak for din dejlige anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse og følt dig godt hjulpet.
Tak fordi du tog dig tid til at dele det – vi sætter stor pris på det!
Venlige hilsner,
Team Energy Nordic
Jag kan varmt rekommendera Sara hon ger…
Jag kan varmt rekommendera Sara hon ger ett förtroende o är väldigt trevlig. Pratar svenska o förklarar bra. Bytet från Endesa till energi nordisk var klart på ett dygn. Inget krångel eller ovissheter.
23 de janeiro de 2026
Resposta da Energy Nordic Spain
Hej Lotta,
Tack så mycket för din fina recension! Vi är glada att höra att allt gick smidigt med bytet till Energy Nordic. Vi kommer absolut att framföra ditt omdöme till Sara – det kommer göra henne väldigt glad! 😊
Vänliga hälsningar,
Team Energy Nordic
Fast and competant
19 de janeiro de 2026
Resposta da Energy Nordic Spain
Hi,
Thank you very much for your feedback! We're delighted to hear that you found our service fast and professional.
At Energy Nordic, we work hard to provide a smooth and reliable energy switch in Spain, supported by clear communication and responsive customer service.
We look forward to continuing to make your experience simple and stress-free.
Kind regards,
The Energy Nordic Team
Good communication and easy changeover
19 de janeiro de 2026
Resposta da Energy Nordic Spain
Hi Melanie,
Thank you for your kind review! We're pleased to know that our communication and changeover process met your expectations.
Our goal at Energy Nordic is to make switching energy supplier in Spain easy, transparent, and hassle-free, while providing friendly, multilingual support whenever needed.
Kind regards,
The Energy Nordic Team
Quick and very helpful response
19 de janeiro de 2026
Resposta da Energy Nordic Spain
Hi,
Thank you for taking the time to share your experience! We're glad our team could assist you quickly and provide helpful support.
At Energy Nordic, we aim to offer reliable customer service and a smooth energy experience for all our customers across Spain, ensuring every enquiry is handled efficiently.
Kind regards,
The Energy Nordic Team
They speak English …
My first impression was that they spoke English and offered the contract also in English. I’ve still not received my first invoice, but the transition when without interruption. I had two phone conversations with a representative who was very helpful, courteous and forthcoming. Depending on the comparisons between my new and old providers I’ll make my decisions on convenience rather than actual costs.
19 de janeiro de 2026
Resposta da Energy Nordic Spain
Hi Harlan,
Thank you for sharing your experience with us.
We’re pleased that everything has gone smoothly so far and that our team could assist you clearly and professionally.
If you ever need support, we’re always here to help.
Kind regards,
The Energy Nordic Team
Mycket trevlig kvinna jag talade med…
Mycket trevlig kvinna jag talade med och saklig i informationen
14 de janeiro de 2026
Resposta da Energy Nordic Spain
Hej Christine,
Tack så mycket för din vänliga feedback. Vi är glada att du kände dig väl omhändertagen och tydligt informerad. Tveka inte att höra av dig om du behöver hjälp med något.
Vänliga hälsningar,
Energy Nordic Team
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