ESSE Opiniões 

561
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a new baffle plate and replacement fire bricks for my ESSE Ironheart Eco a couple of months ago. Ordering through their website was straightforward and delivery was prompt, despite the o... Ver mais

Classificada 3 em 5 estrelas

Ordered a spare for my ESSE gas fire which I checked was in stock before ordering. Charged a not unreasonable amount for carriage but after waiting 6 days I enquired as to delivery. Advised that it... Ver mais

Classificada 5 em 5 estrelas

We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and alway... Ver mais

Classificada 5 em 5 estrelas

Excellent company to install (Waveney stoves and Ecoflue). Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship. They made the stove look li... Ver mais

Informações sobre a empresa

  1. Fabricante de lareiras
  2. Fabricante
  3. Fabricante de fogões
  4. Fornecedor de equipamentos e sistemas de aquecimento
  5. Loja de fogões a lenha
  6. Loja de utensílios de cozinha

Escrito pela empresa

Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.

ESSE Owners Club

Welcome to the ESSE Family

Welcome to the ESSE Family
ESSE provides you with everything you need to get started with your stove to enjoy your ESSE for many years to come. By visiting the ESSE website https://www.esse.com/owners-club/ you will find the latest news, tips, and tricks to get the best from your ESSE and exclusive recipes from top chefs for you to try at home. Love your ESSE and it will love you back. Whether you need help with the maintenance of your stove, want to find the best way to store logs, or are having trouble lighting your stove, all the answers can be found at esse.com. Since ESSE was founded in 1854 the world has seen a lot of change, but our values remain constant. Our mission is simple: to create stoves and cookers of outstanding quality that are the cleanest and most efficient on the market. ESSEs have been relied upon in some of the world's most demanding environments - from the Antarctic to Crimea, the Savoy, and royal residencies to Scottish bothies - we are confident they will stand up to the tests of your home.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

561 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 88% das suas opiniões negativas

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4,5

Todas as opiniões

(561)

190 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

So glad we put this stove in

So glad we put this stove in. Very efficient.

20 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you for taking the time to leave us a review, we shall share your feedback with the team. With warm regards, ESSE.

Classificada 5 em 5 estrelas

Excellent service.

I emailed customer services regarding a riddle plate. I received a very prompt, helpful and informative reply from Kelsie. It made ordering the correct replacement a breeze. I was also kept up-to-date with the tracking of the parcel. Very happy. Thank you.

26 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you, we shall pass on your feedback to the sales and despatch team. With kind regards, ESSE.

Classificada 3 em 5 estrelas

Hard to cook on

They were brilliant and came out and sorted my air flow as quickly as possible. Its been a month and I have still not managed to get the oven hot enough to cook in and get a kettle to boil which is disappointing. But warms my kitchen nicely. Had I afforded it I would have got the iron heart instead.

24 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you for your review. We encourage you to get back in touch with our customer service team to see if we can assist with improving the cooking temperatures. With kind regards, ESSE customerservice@esse.com. +44 (0)1282 813235.

Classificada 5 em 5 estrelas

Back in use

Part supplied,easy to fit on my 28 year old Esse cooker/boiler.
Thankful that part available, cheaper than new cooker which still works well, delivered promptly.
Happy Bunny
Barry and Maggie Carr

17 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

We are pleased that we can be of assistance so your ESSE cooker will provide many more years of heating and sustenance. With kind regards from ESSE.

Classificada 5 em 5 estrelas

Great product

16 de julho de 2025
logótipo da ESSE

Resposta da ESSE

Thank you we shall share your feedback with the team. With kind regards, ESSE.

Classificada 4 em 5 estrelas

Overall Pretty Good

Gave advice about the item before ordering, good price and reasonable lead time.

20 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you for taking the time to leave us a review. With kind regards, ESSE.

Classificada 5 em 5 estrelas

Great stove

Great stove , very good customer service thanks especially in the technical department, thanks Esse

13 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you, we shall pass on your complimentary feedback. With kind regards, ESSE.

Classificada 5 em 5 estrelas

I had a small issue with my replacement…

I had a small issue with my replacement door glass, on contacting Esse to advise them of the problem, they immediately sent a replacement which arrived a couple of days later, very happy with the service.

12 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

We are pleased that we could resolve your issue. With kind regards, ESSE.

Classificada 4 em 5 estrelas

Parcel arrived on time and was well…

Parcel arrived on time and was well packed, I ordered the handle for my ESSE100 door although I only needed the lever to operate the locking mechanism, I tried to fit the whole thing but it wouldn’t hold the door closed so I put the handle on the original catch, made it a bit expensive but hey it works fine allowing me to use my ESSE 100 fire. Thanks for everything Steve O.

11 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

Thank you. Should you require further assistance do not hesitate to call our customer service team prior to ordering to ensure that you have the correct parts. With kind regards, ESSE. +44 (0)1282 813235.

Classificada 5 em 5 estrelas

Fairly easy to find parts for an ESSE…

Fairly easy to find parts for an ESSE 100 log burner, reasonably quick service. Only issue is the web site payments, I ended up paying twice, using an iPad, because after the sale it went back to pay now page, rather than a ‘thank you your order has been placed’

11 de novembro de 2025
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Resposta da ESSE

Please contact our sales team re. your payment. Thank you, ESSE Engineering +44 (0)1282 813235

Classificada 5 em 5 estrelas

You replied a few days after I’d sent…

You replied a few days after I’d sent my order to you, to let me know you were sorting out the parts I’d ordered. Then you let me know when they were going to be delivered.

10 de novembro de 2025
logótipo da ESSE

Resposta da ESSE

We are pleased to hear that the delivery communication was of standard. Thank you, ESSE.

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