I bought a new baffle plate and replacement fire bricks for my ESSE Ironheart Eco a couple of months ago. Ordering through their website was straightforward and delivery was prompt, despite the o... Ver mais
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Leia as opiniões dos outros
Ordered a spare for my ESSE gas fire which I checked was in stock before ordering. Charged a not unreasonable amount for carriage but after waiting 6 days I enquired as to delivery. Advised that it... Ver mais
We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and alway... Ver mais
Excellent company to install (Waveney stoves and Ecoflue). Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship. They made the stove look li... Ver mais
Informações sobre a empresa
- Fabricante de lareiras
- Fabricante
- Fabricante de fogões
- Fornecedor de equipamentos e sistemas de aquecimento
- Loja de fogões a lenha
- Loja de utensílios de cozinha
Escrito pela empresa
Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.
ESSE Owners Club
Welcome to the ESSE Family

Informações de contacto
Ouzledale Foundry, Long Ing Lane, Barnoldswick, BB18 6BJ, Barnoldswick, Reino Unido
- +44 (0)1282 813235
- enquiries@esse.com
- www.esse.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da ESSE
Excellent service.
I emailed customer services regarding a riddle plate. I received a very prompt, helpful and informative reply from Kelsie. It made ordering the correct replacement a breeze. I was also kept up-to-date with the tracking of the parcel. Very happy. Thank you.

Resposta da ESSE
The part I needed was delivered…
The part I needed was delivered promptly, very well packaged.

Resposta da ESSE
Hard to cook on
They were brilliant and came out and sorted my air flow as quickly as possible. Its been a month and I have still not managed to get the oven hot enough to cook in and get a kettle to boil which is disappointing. But warms my kitchen nicely. Had I afforded it I would have got the iron heart instead.

Resposta da ESSE
Back in use
Part supplied,easy to fit on my 28 year old Esse cooker/boiler.
Thankful that part available, cheaper than new cooker which still works well, delivered promptly.
Happy Bunny
Barry and Maggie Carr

Resposta da ESSE
Great performance from Esse
Great performance from Esse - again!
Fast delivery, well packaged and a good price. What more could a buyer want??

Resposta da ESSE
Overall Pretty Good
Gave advice about the item before ordering, good price and reasonable lead time.

Resposta da ESSE
Great stove
Great stove , very good customer service thanks especially in the technical department, thanks Esse

Resposta da ESSE
I had a small issue with my replacement…
I had a small issue with my replacement door glass, on contacting Esse to advise them of the problem, they immediately sent a replacement which arrived a couple of days later, very happy with the service.

Resposta da ESSE
Parcel arrived on time and was well…
Parcel arrived on time and was well packed, I ordered the handle for my ESSE100 door although I only needed the lever to operate the locking mechanism, I tried to fit the whole thing but it wouldn’t hold the door closed so I put the handle on the original catch, made it a bit expensive but hey it works fine allowing me to use my ESSE 100 fire. Thanks for everything Steve O.

Resposta da ESSE
Fairly easy to find parts for an ESSE…
Fairly easy to find parts for an ESSE 100 log burner, reasonably quick service. Only issue is the web site payments, I ended up paying twice, using an iPad, because after the sale it went back to pay now page, rather than a ‘thank you your order has been placed’

Resposta da ESSE
You replied a few days after I’d sent…
You replied a few days after I’d sent my order to you, to let me know you were sorting out the parts I’d ordered. Then you let me know when they were going to be delivered.

Resposta da ESSE
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