ESSE Opiniões 

Highly recommend !
Service is all ways perfect. Definitely will be using them again.

Ordered from website, easy to Order, delivered within 7 days, ironheart is brilliant

The products are as great as ever. But better communication would help. I ordered the parts November 1st, they arrived November 22nd. But I had to phone twice to find when I might expect them. Please keep us updated, especially if there will be a delay. The packing wasn’t great either, and fell apart in transit.

I live in rented accommodation which has an Esse insert stove with back boiler. Chimney baffle and grate were both burned out. Could not source one in Ireland so went on to the Esse website and contacted them by email. I was referred to their online catalogue with instructions as to the items that suited my boiler.
I ordered new baffle and grate. Dispatched very quickly, fitted perfectly and improved the performance of the stove unbelievably.
Five stars for service and quality of product

Still waiting for order

We really like our new Esse Bakehart. It looks great.

It came with a comprehensive set of instructions so we have been able to enjoy it from day one.

Two small retaining clips for glass can't cost or weigh very much. So where's the profit in that? Why not bung on a £12 delivery charge just to rip-off the customer?

First delivery was someone else’s order, second contained all items but one side brick was broken, quickly replaced on each occasion.

Get the orders processed and sent out as fast as the payment is taken from customers accounts other wise exceptable.

as the driver wouldn't deliver, you sent my fitre by post
thank you

No issues, ordered an original part, delivered within the time frame.

Good service and communication from esse a bit pricey for postage

Easy to use online store and prompt delivery

Easy to contact. Delicery

Excellant service . Quick response to my request to change my order for a range cooker . Thank you

I purchased spare parts for my Esse wood-burning stove, replacing the grate and top baffle plate. The old parts were worn out and needed changing. The new ones fit perfectly, were easy to install, and the stove now works efficiently again.
When I received the parcel there was no baffle plate this was a Friday phoned them up they said i would have it next day it arrived before dinner.

Really helpful technical support and sales - thank you

Friendly and helpful staff, and swift delivery of the required item. Confirmed the benefit of selecting an Esse wood burner a number of years ago...with their help I'm confident it will provide good service for many years....