ETC Electrical Opiniões 

1260
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... Ver mais

Classificada 3 em 5 estrelas

The two, three light, fittings I originally purchased both failed within the warranty period. The returns and refund process is slow and excludes postage costs such that I am some £18 out of pocket h... Ver mais

Classificada 5 em 5 estrelas

ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... Ver mais

Classificada 1 em 5 estrelas

I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(1260)

6 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Website delivery/collection issue

In their website, when you order products there is delivery address section. I fullfilled this section however there is another option to select the way of shipment. I did not see it and it was selected as "collection" as default. I was thinking the products I ordered will be delivered to the delivery address I entered. It can be also seen on the invoice as "shipment address". I emailed them to ask about delivery situation. A person replied to me and told the situation. He also mentioned that it has been selected as "collection". I told him that in the invoice there is a "shipment address" could be seen and it is the address I want it to be delivered. He did not wait, he did not understand and he sent the delivery to invoice address. I emailed them again but no response. I did not like his attitude, and I am in trouble now to go and collect it from my invoice address which is a virtual address. There are lots of other companies registered in this address. I dont understand how they did not solve this minor issue on their website to not create confusion. The salesperson was not helpful at all.

21 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Very happy to recommend! Ordered a PIR when I lost hope of finding it. No one else had it except these guys. Emails and text alerts were numerous and relevant for once Cheers ETC 😊

5 de julho de 2024
Classificada 5 em 5 estrelas

Excellent service and correct product advice

Excellent service. Will Wainwright, took so much time and effort to promptly advise me of which correct switch to buy. He followed up my initial phone call with a few real prompt emails and good advice. The delivery efficient, timely and smooth. 5 star service indeed.

6 de junho de 2024
Classificada 5 em 5 estrelas

Garden lighting

Items as described on the website, very prompt dispatch and delivery.
Extremely pleased with the purchase , next time I need any electrical items I will not hesitate to use ETC Electrical

27 de maio de 2024
Classificada 5 em 5 estrelas

Crabtree dual 13A socket with twin USB's

A quality product which was delivered the following day. The manufacturer supplied it in a thin cardboard box which ETC had wrapped in thick card and bubble wrap so that it was in perfect condition. I could not have asked for better.

2 de abril de 2024

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