Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... Ver mais
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Leia as opiniões dos outros
The two, three light, fittings I originally purchased both failed within the warranty period. The returns and refund process is slow and excludes postage costs such that I am some £18 out of pocket h... Ver mais
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... Ver mais
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Informações de contacto
Unit 2 Church Street, WS10 8RD, Wednesbury, Estados Unidos da América
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Items in stock and able to collect
Items in stock and able to collect, great customer service over the phone.
All good
Easy shopping experience with competitive prices. Goods arrived quickly and well packaged.
Gold standard customer service
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usually takes a day or two longer with most retailers, but ETC can achieve next day. I don't often leave reviews, unless remarkably good (or bad), but ETC are above and beyond most of the on-line retailers I've ever dealt with and truly deserve their 5 star rating. Highly recommended.
Quality product in stock and arrived on…
Quality product in stock and arrived on time with no issues
Good service and products but expensive…
Good service and products but expensive postage £9 for a small package.
Paul was very helpful and managed to…
Paul was very helpful and managed to obtain what we needed even though they had no stock!
Excellent service
Ordering was straightforward
Ordering was straightforward. Delivery was quick. Overall happily recommend.
Swift service.
Great customer service
Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one call item found, paid and delivered next day. Again, fantastic customer service which is very rare to find nowadays. Thank you for your support and guidance. One happy customer.
Arrived very quickly and packaged very…
Arrived very quickly and packaged very well.
Smooth ordering process
Smooth ordering process, kept informed of stock availability and prompt delivery
Great service and fast delivery
The only company online what pinpointed…
The only company online what pinpointed the switches we needed and also fast delivery
Good service as usual
Arrived in good time and undamaged
Delivered quickly exactly what we wanted
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