Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... Ver mais
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Leia as opiniões dos outros
The two, three light, fittings I originally purchased both failed within the warranty period. The returns and refund process is slow and excludes postage costs such that I am some £18 out of pocket h... Ver mais
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... Ver mais
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Informações de contacto
Unit 2 Church Street, WS10 8RD, Wednesbury, Estados Unidos da América
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great prices and fast delivery.
Excellent and prompt service.
All I can say is they're great
All I can say is they're great
Items were a really good price and were delivered promptly. Will definitely consider using them again in the future
Good communication and good prices
Good communication and good prices, delivery was delayed bit we were I informed in time and we are happy with the products and prices.
Good communication and reasonable…
Good communication and reasonable delivery time. Postage cost a little high.
1st time using ETC
1st time using ETC, everything was perfect. The price, the delivery time, the email communication. Will defiantly recommend to anyone and will be using again. A++
Helpful company
Ordered something online but was then contacted to be told that particular item no longer available but alternative could be used. Unfortunately, this didn’t work for me so had to cancel the order. Quickly and efficiently dealt with.
BEWARE
BEWARE. DON’T USE IF YOUR A SPARKY. Ordered 2 emergency lights that I thought was in stock. After taking my MONEY a week later after no news so I emailed them and they replied they are obsolete and were ordering me the newer version. My customer would not wait and who would blame them. I have cancelled the order and they took 20% OF MY MONEY because they say it was a non stock item even though it doesn’t say if on there website that they where non stock.
First Time Order
Never used before, checked stock first and someone got back to me very quick... ordered and came next working day
Great service, thanks
I ordered the wrong switch
I ordered the wrong switch . ETC kindly refunded the cost. They also tried to match my existing switches with a range of their own but were unable on this occasion to help. For the service, I would definitely recommend and will not hesitate to use again
Great customer service
Great customer service, had an issue with what we ordered, my mistake, Matt sorted everything out. Very well packed, would recommend 👌 👏
Great communication from the supplier
Great communication from the supplier. Many thanks.
Great experience
Great experience, my switches and sockets arrived the next day and look great!
Swift delivery
Swift delivery, everything delivered. No issues . Great service and communication. Kept informed from order to receipt.
Delivered on time all order fulfilled…
Delivered on time all order fulfilled good price.
Unique downright, Efficient service
Efficient service, good communication. Goods well packaged & a lovely unique downlight whereby you can change the bezel from white to brushed steel & the colour temperature, all at a good price. Very happy with the result as they are now installed. Carol
Excellent customer service
Excellent customer service, very helpful, quick delivery, good wide range of products – brought everything I needed! It's hard to find someone reliable these days – would certainly use again and recommend.
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