Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... Ver mais
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Leia as opiniões dos outros
The two, three light, fittings I originally purchased both failed within the warranty period. The returns and refund process is slow and excludes postage costs such that I am some £18 out of pocket h... Ver mais
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... Ver mais
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Informações de contacto
Unit 2 Church Street, WS10 8RD, Wednesbury, Estados Unidos da América
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
3,3
Aceitável
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service- very knowledgeable pre…
Great service- very knowledgeable pre purchase- easy to use website
5 de abril de 2023
Great advice
I had a really positive experience trying to order a part to replace a light-switch - the team at ETC gave really helpful advice about what I needed (definitely above and beyond). I would recommend highly.
28 de março de 2023
Excellent service
Unfortunately the item I wanted was out of stock. I was told immediately, the supplier was contacted for me to get an expected date of delivery and then an alternative offered. Excellent and very personal service. Will definitely use them again
24 de março de 2023
Good service and quick delivery
23 de março de 2023
Best price and punctual delivery
22 de março de 2023
Great service
Great service. The lights have arrived quickly, very well packed. Have not installed them yet.
2 de março de 2023
Service is very clear and efficient
Service is very clear and efficient, good response on getting orders place and ship out.
2 de março de 2023
Awesome Fast Service 100% Right First Time
Awesome service as always from the ETC team
1 de fevereiro de 2023
Excellent service from ordering to…
Excellent service from ordering to delivery, I would recommend this company as first class supplier.
8 de fevereiro de 2023
Ian at ETC was very helpful & told me…
Ian at ETC was very helpful & told me how to place my order on line & told me exactly what I needed.
30 de janeiro de 2023
Great service
Great service and prompt delivery. When I had to return some goods due an order error, the friendly staff provided clear advice on the process I needed to follow and where to get the relevant information from their website.
3 de fevereiro de 2023
Good company to purchase from
Brought items now and in the past.
No issues multiple times.
Exactly what I wanted and purchased and received.
For this 5 stars.
3 de fevereiro de 2023
Good range of product at competitive…
Good range of product at competitive pricing and excellent turnaround.
3 de fevereiro de 2023
Good products.as advertised quick…
Good products.as advertised quick response would use again
3 de fevereiro de 2023
excellent service and very helpful
26 de janeiro de 2023
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