Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Ver mais
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Leia as opiniões dos outros
Good prices for water butts and prompt customer service when an issue arose. But their courier provider could do better. We’ve ordered water butts from EverGreener three times over the last few years... Ver mais
Looking to buy a waterbutt and had been on several web sites before coming across Evergreener. Was unsure of exactly what I needed so rang and spoke to Emily. Emily was more than helpful in answering... Ver mais
A empresa respondeu
Money taken for waterbutt kit, but still no goods received weeks later. I repeatedly phoned and emailed, but absolutely no response. I cannot really recommend their online service, nor customer ser... Ver mais
Informações sobre a empresa
Escrito pela empresa
For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!
Informações de contacto
Leeds, Reino Unido
- 08003164454
- customer.care@evengreener.com
- www.evengreener.com
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
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You were dreadful
You were dreadful. Had I not chased you twice I would not have received the goods I ordered and paid for because you appeared, from your e mails, to just pass off the supply and delivery to couriers, who you blamed for the non deliveries. Dreadful service. Ordered and paid on 3/7/23 and last item received 26/7/23
Good recovery
The water butt arrived sooner than expected. Though minus a tap which should have been included.
EvenGreener replaced the tap very quickly, so 5 stars.
Thank you for replacing the tap so promptly, and without hassle!
Great water butt at very reasonable…
Great water butt at very reasonable price. And really not too tricky to install.
227 Water Butt - Guarantee
Had a problem with a 227 water butt that began leaking in the hot weather and this was replaced under the 5 year guarantee. No quibble. No fee. Just fast eficient helpful service.
Great product
Great product. Purchased 165litre water butt. Very pleased with it. Perhaps the water tap could be extended a bit to ensure watering can will fill without having to tilt and hold it.
Slow service, part of order missing
Ordered a water but on 20 July. Still waiting for stand to be delivered on 27 July. Very slow service
Water Butts
I like that the water butts are made in the UK from recycled materials.
Customer service was excellent - a broken piece was replaced immediately after a phone call answered by a very pleasant and helpful lady
The water butt was delivered promptly…
The water butt was delivered promptly and was well packed. The kit was easy to install.
Easy to order
Easy to order, delivered quickly, easy ton assemble
Big let down in customer services
Ordering was fine . Delivery was within couple weeks as promised . But no taps with the water butts. Finally got through after ringing many times. I asked if they able to send next day delivery as was getting someone to fit them the next day for me. They were not happy about me asking that & said if I had to get fitted couldn’t I use butt plugs to stop water comin out I said no cause there wasn’t any either !!!! So then agreed to send first class . 4/5 days later turned up and they had sent 2nd class surprise . Bear in mind I had to spend a lot of money with them. Unfortunately Won’t be again .
Good quality product delivered to when…
Good quality product delivered to when they said it would be
Great price for the two water butts and…
Great price for the two water butts and link kit.
The delivery time was rather longer than I expected until I realised by referring to the website, that with ECO in mind, the deliveries appear to be made when there are more deliveries to be made in the area of the customer?
Water Butt Double…
Although these took about a month to arrive I was aware of this when I ordered. I purchased the Cloudburst 200 Litre Water Butt Double Kit, I was initially going to purchase 1 water butt but because of the great price I ordered the double kit. I received my order about a week ago. They are easy to assemble. All prepared now for summer!
The lids…
The lids to the new stock of bins not fitting correctly and if you add too much pressure the lid splits making it impossible to keep airtight
Really competitive prices plus free…
Really competitive prices plus free delivery.
A great contribution to our efforts to maximise use of rainwater in the garden.
Terrific service!
Excellent service for a replacement water butt
I contacted this company to ask for some suggestions of help on how to fix my water butt that had started leaking, that I had purchased from them four years ago. I received a helpful response and was reminded that the product was actually covered by a five year guarantee and that a replacement water butt would be sent out to me. The replacement was delivered by DPD a couple of weeks later. I was very impressed with their aftercare service.
Waterbutt
My second waterbutt from this company. Quality product, highly recommended.
Good prices
A good range of water butts and accessories very reasonably priced.
Pleased with water butts
Pleased with water butts, initially the lids were a little snug but they now move more freely, useful that the holes were pre-drilled. Delivery was not too long but very limited information on delivery, was told they had been dispatched and would arrive by end of the week but given no delivery company details or tracking information. They appeared at our front door on a Friday afternoon, delivery people didn't even knock on the door.
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