Love my new mattress! The delivery drivers who dropped it off I couldn’t fault at all. Extremely helpful and polite (can’t remember their names but they were from Newcastle so hopefully that narrows... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
After a quick look at various brands I decided on Eve Sleep as it was a firmer mattress compared to others and so far have no complaints! Delivery was quick and swift. They called ahead on the deliv... Ver mais
A empresa respondeu
Ordered my mattress on the 19th June along with pillows, mattress protector and a duvet. Delayed twice now. Had a message saying being delivered on 28th July which has now been delayed until 11th... Ver mais
A empresa respondeu
Everything about Eve Sleep is outstanding:- Demos at their Bensons Stores Products Customer Services Delivery The whole process of buying a mattress was perfect, can’t recommend them enough. Well... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We believe in the power of sleepwellness. And we're here to spread that amazing, 'anything is possible' feeling, that comes from a great night's sleep as far and wide as we can. So we set out to create a range of sublimely comfortable beds that guarantee a better night's sleep, and a better start each morning. And even though we've just started on our mission, we're pleased to say that 8 out of 10 people sleep better after buying an eve. From the full sized springs in our hybrid mattresses, to our patented cooling and award winning memory foam, via our amazing snuggly hybrid memory foam pillow we're obsessed with designing unbelievable beds that guarantee you'll wake up dancing each morning. Of course, all these lovely sleep goodies are direct to your door in a jiffy, with a 200 night trial on our mattresses to give you time to properly test it out. Eve. Rise. Shine.
eve Sleep
Escrito pela empresa
- Every great day starts the night before
- Total transparency
- Before you get in bed with us, you really should have a chance to get to know us, warts and all. So whether it’s a ‘smashed it out of the park’ 5 star review or a ‘really should pull your socks up’ 1 star review, we invite every eve customer to leave us a Trustpilot review.
- 200 night trial
- We give you 200 nights to make sure your mattress is just right, because sometimes it takes a little bit of time to get acquainted. We’re confident once you try it, you’ll want to keep it forever.
- no-hassle returns
- We believe that returning something should be as easy as buying it. If you're not happy with the mattress, we’ll pick it up straight from your bedroom and fully refund your purchase. You can return it in any condition (we know that it won't always look brand new once you've slept on it). And don’t worry about fitting it back into its original packaging either. Who's got time for that?
- 10 year warranty
- We pride ourselves on the durability of our mattress, but if anything does go wrong we’ve got you covered. The warranty covers performance issues with the mattress, including loss of shape, as well as any of the components splitting or cracking – providing the mattress has been properly used and handled.
200 night trial
free delivery, free returns & pickup. 200 night trial and 10 years guarantee.
We send the eve to your home and give you up to 200 nights to make up your mind if it's right.
- If you're not 100% happy, let us know and we pick up from your bedroom
- You'll receive a full refund and if its within 40 nights, there will be absolutely no fees. After 40 nights, you can still return your product within 200 nights however we will ask for a small fee to cover our collection costs. Your eve sleep trial period starts from the day your sleep goodies arrive. Happy snoozing.
Informações de contacto
c/o Bensons for Beds, 3rd Floor, The Globe Centre, Accrington, BB5 0RE, Lancashire, Reino Unido
- https://www.evesleep.co.uk/pages/contact-us
- www.evesleep.co.uk
4,1
Bom
15 mil opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mattress arrived on the date and time…
Mattress arrived on the date and time specified. Great communication prior to delivery keeping me well informed at all stages of the process. Friendly delivery guys who gave good advice about opening up and airing the mattress. Great product and price, all making me a very happy customer.
21 de junho de 2026
Resposta da eve sleep
We are so pleased to hear that your mattress arrived as expected and that our delivery team provided excellent service and advice. We truly appreciate your kind words about our product and pricing. Thank you for your wonderful feedback!
Resposta da eve sleep
We're so happy to hear you're enjoying restful sleep on your mattress. Thank you for sharing your positive experience!
Resposta da eve sleep
We're so happy you find our product both firm and supportive! We appreciate your kind words.
Thank you delivery was great
Thank you delivery was great, very pleased with the mattress, unwrapped roll out and hay presto the magic happens. Sleep was so good. Thank you very much 🥰
17 de junho de 2026
Resposta da eve sleep
We're so happy to hear you're pleased with your new mattress and that you experienced such a good night's sleep! We appreciate your wonderful feedback.
Very helpful when ordering
Very helpful when ordering, ensuring we didn't have too long to wait for delivery. Mattress very comfortable.
8 de junho de 2026
Resposta da eve sleep
It's wonderful to hear that our team was helpful and that your delivery was prompt! We're also delighted that you're finding your new mattress very comfortable.
Great service and excellent mattress
Great service and excellent mattress, highly recommended purchase. High quality materials are clearly used in the construction of an extremely comfortable mattress. Delivery and collection of old mattress services were brilliant. Again highly recommend the quality of service and product.
5 de junho de 2026
Resposta da eve sleep
We are so pleased to hear you are enjoying your new mattress and that our delivery and old mattress collection services met your expectations. We truly appreciate your high recommendation!
Resposta da eve sleep
We're so glad to hear we were helpful and on time for you. We truly appreciate your positive feedback!
The mattress is very comfortable
4 de junho de 2026
Resposta da eve sleep
We're so glad to hear you're enjoying the comfort of our mattress! Thank you for sharing your positive feedback with us.
All good
I didn't have to communicate with Eve directly but their website works very well and email comms have been good. Delivery was as promised and their partner (Bensons for Beds) were excellent in comms, and when coming into the house.
9 de junho de 2026
Resposta da eve sleep
We are so glad to hear that our website and email communications met your expectations. It's wonderful to know that the delivery was as promised and that our partner provided excellent service. We truly appreciate your positive feedback!
Mattress
Good communication. Very helpful considerate pleasant took my mattress to the bedroom .thanx 😊 Eve loves her Eve sleep mattress .
8 de junho de 2026
Resposta da eve sleep
We're so happy to hear that our communication and service were excellent, and that we could help with your mattress delivery! We appreciate your kind words.
Resposta da eve sleep
We're so glad to hear our delivery team provided such a positive experience! We truly appreciate your kind words.
Really comfortable mattress
Really comfortable mattress. No problems with delivery or unpacking
8 de junho de 2026
Resposta da eve sleep
We're so glad you're enjoying your comfortable mattress! Thank you for your kind words.
I slept very well now i dont want to…
I slept very well now i dont want to get out of bed. Haveing lift up bed much easyer so put my bits in there too so my room my tidy now
1 de junho de 2026
Resposta da eve sleep
We're so happy you're enjoying your comfortable new bed and the extra storage it provides! Thank you for your wonderful feedback.
Can’t actually rate it because it…
Can’t actually rate it because it hasn’t arrived yet!
7 de junho de 2026
Resposta da eve sleep
Thank you for your feedback.
We can see that your order has now been delivered, and we hope everything is just as expected. When you’ve had a chance to use your new purchase, we’d love to hear your thoughts.
If there’s anything we can help with in the meantime, please don’t hesitate to get in touch.
Great product
Great product. Easy delivery collection of old mattresses. The delivery guys were so professional.
26 de março de 2026
Resposta da eve sleep
We're so glad you had a great experience with our product and professional delivery team! Thank you for your kind words.
Only had the mattress for two weeks but…
Only had the mattress for two weeks but so far so good. Sleeping very well, nicely firm and keeps me pretty cool. Absolutely love the duvet, which has multiple options for two sleepers, having different togs. Also like how I can seperate the duvet which will make washing it easier. Pillows are very comfortable too and have had no neck pain on waking since using them. For around £400 for a king size mattress, pillows and two duvets, I am really impressed. Delivered smoothly, too.
2 de junho de 2026
Resposta da eve sleep
We're so happy to hear you're sleeping well and enjoying the comfort of your new mattress, duvet, and pillows! It's wonderful to know our products are meeting your expectations for firmness and coolness, and that the duvet's design is convenient for you. Thank you for sharing your positive experience with us.
Treat it right and it will last 10 years
I already had the eve original mattress which I had had for 11 years so didn't hesitate in buying a replacement exactly the same .
Delivered in good time they took the old one and the other carefully laid out on the bed to settle which took 5 hours to get to size , this mattress is firm and helps my bad back so I'm getting a good night's sleep at last !
3 de junho de 2026
Resposta da eve sleep
We're so glad to hear you're enjoying your new mattress and getting a good night's sleep! It's wonderful that it's helping your back. Thank you for your continued loyalty!
This is the second mattress that we…
This is the second mattress that we have bought from eve. The comfort is excellent, delivery was quick and on time and communication from the seller was spot on.
24 de maio de 2026
Resposta da eve sleep
We are so happy to hear you're enjoying your second mattress from us! We appreciate your kind words about our comfort, delivery, and communication. Thank you for your feedback.
Resposta da eve sleep
We are so glad you found our service quick, effective, and easy. Thank you for your kind words!
My mattress was delivered by the most…
My mattress was delivered by the most friendliest delivery guys. Once ready I really did have the best nights sleep, like sleeping on a cloud. I also belive it gets better each night for the first three weeks. Very happy customer
12 de maio de 2026
Resposta da eve sleep
We are so glad to hear you're enjoying such wonderful sleep on your new mattress and that our delivery team provided excellent service! Thank you for sharing your positive experience.
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